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How to Become a Workplace That Values Skills and Training

By |2019-09-27T13:02:36+10:00January 15th, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support training in the workplace: Ask and allow employees to find courses that they are interested in doing, and encourage their participation. Encourage employees to consider working on a degree that is relevant to their current work. (This helps formalise what they are doing at work). [...]

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The Secret to Prepping for a Brilliant Career

By |2019-09-27T13:02:37+10:00January 13th, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Climbing the management ladder to success is not something to be left to chance. Unfortunately, there is no magic formula. In fact, no two management consultants would agree completely on any certain recipe for reaching the top job. They would agree, however, that, if you are ambitious to reach the top, then the best person to help you get there is yourself. So here are a few guidelines to help you on your way… 1. Be prepared. There are no better candidates for advancement than those who, while handling their own jobs in exemplary fashion, have also prepared themselves for the job above theirs. Keep close to the people whose job you want, for they often have much to say about their successors. 2. Attend seminars and courses regularly. The sharpening of management skills through continuing education is essential for effective managers. Additionally, exposure to other managers at seminars and [...]

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Top Delegating Tips Managers Need to Know! | training

By |2019-09-27T13:02:38+10:00January 11th, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill… 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just to [...]

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Great Tips to Increase Staff Motivation

By |2019-09-27T13:02:40+10:00January 1st, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

As an employer, it is sometimes difficult to know how to motivate your staff so that you can increase productivity and experience expansion. Every person is different, and therefore, motivated in different ways. While some employees are motivated by pay rises and promotions, others will prefer recognition and praise. For some, training is a huge motivator because it encourages them to develop new skills and increase their personal performance. However, for training to be effective, it is important that the employee is willing to participate and commit to the experience. Although you cannot force this, there are ways to encourage it. Here are some motivating hints: Honesty: It is important you are honest with your employer about the training information, expectations and desired outcomes. Don’t exaggerate, dismiss problems or promise promotions if you cannot follow through. Commitment: You must be committed to the employee to encourage the employee to be [...]

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The Secret to Getting the Most Out of Networking | networks

By |2019-09-27T13:02:40+10:00December 30th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Networking is a process that exposes you to new people, new ideas, and new ways of looking at things. Importantly, it can increase your visibility and advance your career prospects. But the creation of this structure of valuable personal interrelationships won’t just happen. You have to develop this network of organisational contacts for yourself – and here’s how you can do so… 1. Be aware of the benefits of networking. Although networking can be a very time-consuming activity, its benefits can be very rewarding to you professionally. It can: help you learn from an increasing range of contacts with whom you can share ideas, advice, and strategies. provide you with referrals for a variety of needs. A good network will always know somebody who can help you. supply you with a sounding board to test your ideas, provide feedback, let off steam, or discuss problems. promote your career as you [...]

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The Secrets To Why Top Australian Companies Invest in Training

By |2019-09-27T13:02:41+10:00December 25th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

It pays to train! Training is an investment in the immediate future. It's not just an overhead cost! As well known American seminar speaker, Tom Hopkins is oft to say, "No train ... no gain”. High performance businesses are twice as likely to train the owners and managers and to train twice as many employees as low performance businesses. No matter what the industry, or the size of your business, both international and national research shows that training brings direct benefits to business - Increased: performance profits - a positive return on investment - of more that 30 per cent - "money in the bank" productivity – greater output. People who receive formal training can be 230 per cent more productive than untrained colleagues who are working in the same role- opening a greater share of the market, or expanding it by improving products, services and reputations. staff retention - [...]

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Tips You Need for Getting Along With People You Dislike | relationship

By |2019-09-27T13:02:42+10:00December 23rd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

People behave the way they do for two main reasons – they don’t know any other way of behaving or they believe that that behaviour gets the outcomes they want. Managers are likely to come across at least one employee whose behaviour they don’t like, with whom they don’t see eye to eye, or whom they dislike for some other reason. The challenge resides with managers. Are they flexible enough to bring about desired changes in the employee and the relationship? Here are a few considerations… 1. Try to be tolerant. The fact that you don’t like certain employees should not be allowed to affect the way you relate to them. You have to be tolerant and positive in your attitude toward such people. Try to adopt a relaxed, confident, easygoing style to demonstrate that you are not put off by people who can be hard to get on with. [...]

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How You Can Boost Flagging Morale Within Your Workplace

By |2019-09-27T13:02:43+10:00December 21st, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

‘Low morale’ is what most managers don’t want to hear when esprit among their employees is being discussed. Organisations whose morale is considered low usually lack achievement motivation and a sense of real purpose. As well, the turnover of their employees is usually high. Though reversing these trends will take time, you can be assured of success if you act on the following suggestions… 1. Become a morale missionary. Morale is a group phenomenon but an individual matter. We speak of high morale in a group – meaning that most of the people in the group have a good sense of esprit. Group morale, however, depends on the morale of each individual in the group. Thus, improvement in esprit de corps can be achieved only by improving the morale of every person in the group. This is best achieved through the personal missionary work of the manager. Inspirational talks and group [...]

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Top Tips for Energising Employees

By |2019-09-27T13:02:43+10:00December 18th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Why do employees need to be energised? Shouldn’t they be responsible to do that for themselves? Managers and employers are becoming more and more aware that energising employees benefits, not only the employee, but the whole company or organisation. If the working team are motivated and feel supported by their bosses, nothing can stand in their way! Here are 6 reasons where energising may need to occur and why: If the company has recently experienced downsizing and severe organisational change, employees may feel unsettled and insecure about their positions. This could cause them to be less productive than possible. Ensure you create an environment that rebuilds trust and empowers those who are still working at the organisation. They will be re-energised and ready to progress. Employees today, because of generational differences, prefer to be more self-directed rather and autonomous rather than constantly directed and managed. If you allow your employees [...]

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The Key to Managing Your Workplace Stress

By |2019-09-27T13:02:43+10:00December 16th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Work stress is not necessarily a negative force. In fact, without a certain level of stress to challenge us, our jobs would be boring and unrewarding. Stress becomes a problem, however, when it reaches such an extreme that we are unable to cope with it. The solution to stress, therefore, is not to eliminate it altogether but to maintain it at a level where it remains a positive motivating force. Here are ten of the best simple strategies for keeping stress in check. They’re easy to remember – and they work… 1. Create a pleasant work environment for yourself. If you spend a great deal of time in your office, make it pleasant, without being self-indulgent. Convert your tired office into a place you can enjoy – with art pieces, rug, greenery, bookcase, paintings, and tapestries. And discipline yourself to keep that desk uncluttered. 2. Keep perfectionism in check. Trying [...]

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Tips For Overcoming Problems at Meetings

By |2019-09-27T13:02:44+10:00December 14th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

As a manager, you are often required to chair meetings. To be successful, you will need to minimise your own involvement, foster interaction among the participants, and ensure that everyone makes a contribution. There are times, however, when awkward situations arise; and then you will need to draw on a repertoire of responses to maintain control. Here are some of the most common problems that arise in meetings and the strategies for handling them… 1. When the discussion becomes irrelevant… Meetings sometimes get bogged down in time-consuming, irrelevant discussions that lead nowhere. To get the meeting back on course, you can: refocus the discussion by indicating that the group has strayed from its real objective. summarise the discussion to date and link progress to the objective. bring the discussion back into line by posing a question relating to the agenda topic. 2. When the participants begin to lose interest… Often caused by [...]

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Quick and Easy Steps to Challenging Your Employees | challenge employees

By |2019-09-27T13:02:46+10:00December 4th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

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How to Use Praise to Motivate Your Staff

By |2019-09-27T13:02:46+10:00December 2nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Praising is a management skill that is simple, inexpensive, and inexhaustible. Praise rewards when reward is due. It builds a feeling of goodwill and motivation. It provides positive encouragement to continue good practice and creative endeavour. It has a ripple effect, providing deserved acknowledgement for the person who is performing well, and conveying to an entire staff that good work will be recognised. But it is important that the right kind of praise be given in the right way, at the right time, and for the right reasons… 1. Find something to praise in every staff member. If a compliment can boost the spirit, lack of one from important people can hurt for a long time. People need praise. If you look hard enough, you’ll catch even your borderline employees doing something right. Compliment them on that action right there and then. If you get into the habit of doing that, [...]

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10 Tips for Taking Risks

By |2019-09-27T13:02:47+10:00November 30th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

If you’re keen to display the qualities of true leadership, risk-taking must become part of your executive weaponry. Leaders must be disrupters of the status quo, which often requires them to take risks. Calculated risk-taking helps ‘creative edge’ organisations to thrive; and it earns an enviable reputation for individuals who deliver the positive results. But risk-taking requires courage and an awareness of the following advice… 1. Be aware of the pros and cons of risk taking. Risk taking means moving from a situation of some security to another less secure position. But, to advance, there’ll be times when you must place yourself, even your organisation, at risk. Courage is a basic requirement for risk taking, sometimes at great professional and personal cost. The alternative – choosing not to show leadership – will no doubt result in fewer risks and greater security, but it will also mean the loss of opportunity to [...]

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How You Can Gain a Reputation for Honesty and Integrity

By |2019-09-27T13:02:49+10:00November 18th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Integrity has been defined as ‘honesty, soundness, uprightness, true to self or stated values, beliefs, or ethics’. Success will come when employees and customers respect an organisation for its integrity and that integrity will be reflected in its leadership and management. Image is what people think we are; integrity is what we really are. Indecision over matters of ethics can be fatal for individuals and organisations. The following considerations will help clarify your thinking… 1. Develop moral courage. With moral courage, you will be capable of standing up for what you know to be right, doing the right thing regardless of the consequences, and accepting the blame when you are in the wrong. You will be respected by all if you have strong moral courage. Indeed, it is the very foundation on which integrity rests. 2. Practise truthfulness and honesty at all times. Unless you are honest, you cannot be [...]

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Do You Need to Overcome the Fear of Failure?

By |2019-09-27T13:02:52+10:00November 4th, 2015|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

How often have you avoided tackling a job because you were afraid of not doing it well, or backed off a new initiative because you feared it might not succeed, or not accepted a speaking engagement because you were afraid of embarrassing yourself? Fear of failure is surprisingly common. But it is a fear that can be conquered, especially when you realise that it isn’t failure that counts in life: it’s what you can learn from the experience that matters. Heed this advice to help overcome your fear of failure… 1. Try not to be hard on yourself. If your company’s aim was to make an annual profit of $100,000 and you managed a profit of only $78,000 – is that really failure? Failure is a relative term, depending on who is doing the measuring. 2. Set your own standards of success or failure. Success, or failure, is in many [...]

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10 Steps Towards Becoming a Leader | leadership

By |2019-09-27T13:02:53+10:00October 28th, 2015|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Leadership is not an exclusive club for those who are ‘born with it’. Although leadership relies on some inherited characteristics, it also depends on training and experience. Indeed, many of the traits and abilities that are the raw materials of leadership can be acquired. If you link those traits with an essential desire to achieve, nothing can keep you from becoming a leader. You may even become a great leader. This ten-point program will get you started… 1. Believe that you can become a leader. Leadership is a function; it is something that a person does, a set of skills – and any skill can be learned, strengthened, and enhanced. Not all leaders are ‘born leaders’; and leadership is certainly not just a group of personality traits. The leader lives within each of us. So acknowledge that leadership begins with your own belief in yourself. 2. Be sure you have [...]

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How to Successfully Follow-Up

By |2019-09-27T13:02:54+10:00October 26th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Most interventions end with an agreement to follow-up, that concluding action being an important part of a manager’s role. Follow-up actions need to be more than ad hoc additions to daily routines. Effective follow-up discussions not only demonstrate to employees that you mean what you say – that you actually do follow up – but also show your interest in employees’ progress. Here’s how to make the best use of this important, though often neglected, aspect of management practice… 1. Review previous discussions. Having set aside a time for a follow-up meeting, make sure it happens. Begin the meeting by briefly recapping any previous discussions, including any actions you both agreed on at that time. Be specific: highlight only important aspects of those discussions. Again, focus only on identified problems, not the person. 2. Arrive at an assessment. If progress since the initial meeting has been made, encourage the employee to talk [...]

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9 Steps That Will Help You Delegate

By |2019-09-27T13:02:55+10:00October 19th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill… 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just to [...]

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How to Effectively Organise Others – And Save Time | training

By |2019-09-27T13:02:57+10:00October 12th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Time-management invariably focuses on self – how you organise your day, your papers, your workload. But how well do your staff members use their time to benefit the organisation, you, and themselves? Do you really know whether they, and you, are getting full value? Your staff can save your time and theirs if you take the initiative and encourage them to be time-conscious… 1. Watch for the indicators of a disorganised staff. Watch for messages indicating that the time of the human component in your organisation is not being used to best advantage: You are frequently interrupted by staff seeking assistance, instruction, or direction. Your staff practises reverse delegation – referring tasks back to you. Deadlines are often missed or postponed. Staff assignments often need to be redone because of their poor quality. Your action tray is overflowing and you seem to be taking home more and more work. Staff morale [...]

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