Employment with Global Training Institute

Are you?

• A fast learner
• A people person
• Intelligent and tech-savvy (typing 80+ wpm is an advantage)
• Experienced in an office environment

Would you enjoy:

• Coordinating and organising things for people
• Solving problems and finding solutions for customers and other team members
• Calling new students and scheduling their training
• Working in a team office environment
• Multitasking and working closely with the other head office team members
• Being the central point of contact for colleagues working in remote locations

A fast growing private TAFE College with an excellent culture is looking for you.

Who are we?

Global Training Institute is a private TAFE College (RTO) and has been operating for 15 years based upon the Sunshine Coast. Our students are currently Australia Wide and undertake their qualifications online and with phone support from their Trainers. Most are mature aged adults.

It is a family-based business with about 40 employees, owned and operated by a Christian husband and wife team.

Visit our website www.globaltraining.edu.au to find out more about what we do.

What is the job?

You will be based in our Palmwoods office as part of the administration team, to coordinate diaries and enrolment processes for trainers and online students.

Your job will include things like:

• supporting the remote and regional staff to manage their calendars and be their internal office support person – the head-office person who solves all their problems!
• enrolling new students – processing applications, calling to organise their training appointments, data entry, following systems and processes
• taking incoming calls from students
• ongoing administration support to students until they complete their course
• using a range of software systems

Position is based: office in Palmwoods, Sunshine Coast

Pay & Conditions: as per the Educational Services (Post-Secondary Education) Award 2010

Hours Full-time: rostered between 7.30 am and 5.30pm Monday – Thursday 7.30 am and 5.00pm Friday

To apply for this position, You Must complete the Application Tasks listed below.

Here is a video that will give you an overview of what we do at Global Training Institute: https://www.youtube.com/watch?v=GPAzL-_ymgs

Benefits and perks:

What we offer:

• Culture: We operate with a strong culture based on Christian values. We have a fun and creative working environment and we all look after each other like family. Our office is an open and honest workplace where each team member is valued as much as the next.
• Professionalism: Our office operates with an extremely high level of professionalism. All of our staff are equipped with all the tools they need to deliver industry leading results. Your professional opinion is valued and sought.
• Work Life Balance – Monday to Friday work week – based on the Sunshine Coast! Current team members surf or beach walk on weekends and before work.
• Time to learn: If you are committed we will give you time to learn the role.
• Take your birthday off with pay: or a day in lieu.
• 2 weeks off over Christmas New Year: As an organisation everyone has this time off

Application Tasks: You Must complete these to be considered for the Job

• Complete a FREE online DISC profile and include results with application – https://www.onlinepersonalitytests.org/disc/
• List 10 things that you are thankful for in your life
• Outline a goal that you have achieved and the challenges that you had to overcome to achieve this goal. (1-2 paragraphs maximum)

Even if you have never worked in a training company before, if this role interests you and you believe you are the right person, put yourself forward as we would like to talk to you.

Job description

About the Business

Global Training Institute is a highly experienced Registered Training Organisation (RTO No 31192), training online throughout Australia for the past 15 years and training online for 12 years.

It is a family based business, owned and operated by a Christian husband and wife team.

There are 40 employees in the organisation currently and more expected as we grow.

We currently offer Certificate IV, Diploma and Advanced Diploma level qualifications in Business, Management, Project Management, Local Government, Civil Construction, Workplace Health and Safety, Quality Auditing, and Sustainability …

Our students are generally mature aged, existing workers (30-65 years old).

Visit our website www.globaltraining.edu.au to find out more about what we do and the qualifications we offer.

About the role

To Apply: Complete Application Tasks below.

You will work as part of the Training Team to gain successful completion of students.
Following up on new students, keeping them motivated and helping them where needed with their assessments, training them in areas where students have gaps in their understanding or skills.

Keep students accountable to the promises they made themselves and others to complete their Qualifications.

There are 3 videos you can watch to gain un understanding into the role as follows

About Global Training Institute

https://www.youtube.com/watch?v=GPAzL-_ymgs

About the training Role

https://www.youtube.com/watch?v=Tt57Ce_Sy_g

A day in the life of a Trainer

https://www.youtube.com/watch?v=-3iGI1xCfF0

Skills and experience

You will describe yourself as having a passion for helping people, and like providing solutions, natural born encourager, always being punctual, trustworthy, respectful, honest, high integrity, patient while still valuing your time, excellent communication and people skills.

You will be good at, explaining things clearly and able to quickly develop relationships on the phone asking excellent questions.
You will be a high achieving individual with a good phone manner, goal orientated, and solid office administration and computer skills.
You will have seen the value yourself of having completed qualifications.

You will need to have your current Cert IV in Training and Assessing,

Have a very strong background in Certificate IV, Diploma and Advanced Diploma units within the Business Services Package.

Training and support is provided in this role.

Position is based: Office is located at Palmwoods, Sunshine Coast and you should live on the Sunshine Coast.

Hours Full-time: 38hrs per week

Hours could be between 7am to 8.30pm at night depending on your students Monday – Thursday – and 5.30pm Friday;

Pay & Conditions: as per the Educational Services (Post-Secondary Education) Award 2010

Benefits and perks

What we offer:

• CULTURE: We operate with a strong culture based on Christian values. Our organisation is an open and honest workplace where each team member is valued as much as the next.
• PROFESSIONALISM: Our organisation operates with a high level of professionalism. All of our staff are equipped with all the tools they need to deliver industry leading results in every team. Your opinion is valued and sought as we look to gain the highest completion rates with our students.
• TIME TO WIN: We provide committed staff the time to ramp it up. As long as you show the activity you will have our support, training and guidance you need to find your feet.
• Have your Birthday off with pay.

Selection Criteria

• Confident, friendly, phone manner
• Ability to work unsupervised, take initiative, responsibility and job performance
• Office skills: typing and basic knowledge of modern office software, or easily pickup and learn
• Computer Applications like Moodle, Microsoft Office, Google Docs.
• Cert IV in Training and Assessing may be looked upon favorably
• Business Services Package currency.
• Background in training.

Application Tasks: To Apply: You must complete the Application Tasks below

• Complete a FREE online DISC profile and include results with application – https://www.onlinepersonalitytests.org/disc/

• List 10 things that you are thankful for in your life

• Outline a major goal that you have achieved and the challenges that you had to overcome to achieve this goal.

Applications Close: 19th April 2022 But reviewing and employing regularly.

Don’t procrastinate on this opportunity. If you believe you are the right person then put yourself forward because we want to talk to you.

Contract length: 12 months with a possible extension based upon work load.

Expected Start Date: employing a number of trainers from now to March 2022

Job Types: Full-time, Contract

Salary: $58,000.00 – $69,000.00 per year

To apply: Complete the application Tasks below

About the business

Global Training Institute is a highly experienced Registered Training Organisation (RTO No 31192), training online throughout Australia for the past 15 years and training online for 12 years.

It is a family based business, owned and operated by a Christian husband and wife team.

There are 40 employees in the organisation currently and more expected as we grow.

We currently offer Certificate IV, Diploma and Advanced Diploma level qualifications in Business, Management, Project Management, Local Government, Civil Construction, Construction, Quality Auditing, WHS…

Our students are generally mature aged, existing workers (30-60 years old) – You will be talking with this age-group.

Visit our website www.globaltraining.edu.au to find out more about what we do and the qualifications we offer.

Position is based: Office is located at Palmwoods, Sunshine Coast and you should currently live on the Sunshine Coast or Brisbane area.

Hours Part-time: 16- 32 hrs per week

Hours could be between 7.30am to 5.30pm at night depending on your students Monday – Thursday – 5.00pm Friday;

Pay & Conditions: as per the Educational Services (Post-Secondary Education) Award 2010

About the role

About Global Training Institute

https://www.youtube.com/watch?v=GPAzL-_ymgs

About the Completion Coach Role

https://www.youtube.com/watch?v=VjyQV025uvQ

A day in the life of a Completion Coach

https://www.youtube.com/watch?v=Sc0qauShLiA

To Apply: Complete Application Tasks below.

You will work as part of the Training Team to gain successful completion of students.

Following up on new students, keeping them motivated and helping them where needed with their assessments, training in areas where students have gaps in their understanding or skills.

Keep students accountable to the promises they made themselves and others to complete their Qualifications.

Holding people accountable for the following qualifications:

– Business Cert IV to Advanced Diploma level

– Leadership and Management Cert IV to Advanced Diploma level

– Project Management – Certificate IV & Diploma (Normal and Construction Based)

–  Human Resources Management – Diploma

–  Quality Auditing – Diploma

• Civil construction, Builders

Selection Criteria

• Confident, friendly, phone manner
• Ability to work unsupervised, take initiative, responsibility and job performance
• Office skills: typing and basic knowledge of modern office software, or easily pickup and learn
• Computer Applications like Moodle, Microsoft Office, Google Docs.
• Good understanding of Coaching, Goal Setting, brainstorming, how to motivate people and hold accountable,
• Good understanding of business processes – policies, procedures, systems, regulations, standards…

Application Tasks: To Apply: You must complete the Application Tasks below

• Complete a FREE online DISC profile and include results with application – https://www.onlinepersonalitytests.org/disc/
• List 10 things that you are thankful for in your life
• Outline a major goal that you have achieved and the challenges that you had to overcome to achieve this goal.

Applications Close: 15 April 2022 a number of positions in this role will be coming available over the coming months starting immediately

Don’t procrastinate on this opportunity. If you believe you are the right person then put yourself forward because we want to talk to you.

Benefits and perks

What we offer:

• CULTURE: We operate with a strong culture based on Christian values. Our organisation is an open and honest workplace where each team member is valued as much as the next.
• PROFESSIONALISM: Our organisation operates with a high level of professionalism. All of our staff are equipped with all the tools they need to deliver industry leading results in every team. Your opinion is valued and sought as we look to gain the highest completion rates with our students.
• TIME TO WIN: We provide committed staff the time to ramp it up. As long as you show the activity you will have our support, training and guidance you need to find your feet.
• Have your Birthday off with pay.
• 2 weeks off over Christmas  New Year: As an organisation everyone has this time off

Skills and experience

You will describe yourself as having a passion for helping people, and like providing solutions, naturally encouraging, always being punctual, trustworthy, respectful, honest, high integrity, patient while still valuing your time, excellent communication skills.

You will be good at, explaining things clearly and able to quickly develop relationships on the phone asking excellent questions.
You will be a high achieving individual with a good phone manner, goal orientated, and solid office administration and computer skills.
You will have seen the value yourself of having completed qualifications.

Good understanding of Coaching, Goal Setting, brainstorming, how to motivate people and hold accountable. Good understanding of business processes – policies, procedures, systems, regulations, standards…Background in business or training (Cert IV in Training and Assessing) preferred.

Training and support is provided in this role.

Application Tasks: You Must complete these to be considered for the Job

• Complete a FREE online DISC profile and include results with application – https://www.onlinepersonalitytests.org/disc/
• List 10 things that you are thankful for in your life
• Outline a goal that you have achieved and the challenges that you had to overcome to achieve this goal. (1-2 paragraphs maximum)

Due to our rapid growth and success we’ve got too many leads to manage, so we’re looking for two more Sales Super Stars to join our team!

The Role

Are you a Sales gun? Are you fast and efficient? Do you hunger for Sales and enjoy the wins? No cold calling involved!

The role is a full-time phone-based role in our friendly Palmwoods office on the Sunshine Coast. You will be calling a variety of people from business owners, construction workers, mum and dads who have lost their jobs due to Covid, corporates, HR managers and CEO’s.
The leads are all inbound leads from expressions of interest (so no uncomfortable cold calling) requesting information about our courses, subsidies, fees and training delivery.

With achievable KPIs and full ongoing training and working alongside a supportive, collaborative team who love sales.

You will only work weekdays, varying shifts between 9am and 7pm with flexibility.

The Reward

What we can offer you:

Full training: We believe that you deserve to be trained so you can be successful. Your team leader trains you for the first few weeks so that you understand about the business. You are appreciated and not just another number.

Gain a Nationally Recognised Diploma or Certificate IV: 
Study one of our courses for free. That’s right, it’s on us! Get your work experience onto a piece of paper.

Genuine work life balance: We believe that your home life is important, we don’t work weekends, public holidays and don’t want replies to emails late at night.

A fun and encouraging team: We celebrate birthdays, milestones, Christmas break-up parties, and dress-up days – basically we find a reason to have a good time! Be a part of a team that loves to work hard and knows how to have fun.

Fortnightly pay: Yep, that’s right. Don’t wait around till the end of the month to be paid, we process payroll every fortnight.

About the role

About Global Training Institute: https://www.youtube.com/watch?v=GPAzL-_ymgs

Why Us

Global Training Institute is a Registered Training Organisation (RTO No 31192), (like a private TAFE College) training students online throughout Australia for the past 16 years.

Our students are currently based Australia wide and undertake their qualifications online and with phone support from their Trainers. They are usually mature aged adults, between 30 – 50 years seeking qualifications to match their work experience.

We currently offer Certificate IV, Diploma and Advanced Diploma level qualifications in Business, Management, Work Health & Safety, Project Management, Local Government, Civil Construction…

It is a family based business, owned and operated by a Christian husband and wife team.

There are 40 employees in the organisation currently and we are growing quickly.

Visit our website www.globaltraining.edu.au to find out more about what we do.

About You

So enough about us, there’s a certain type of person who will be successful in this role.

It’s not about your background, it’s more about your skills, even if you don’t have an background in education. If you have strong sales skills we can teach you what you need to know. If you are adaptable to a changing environment and willing to learn we will train you.

Successful Sales Consultants/Student Recruiters are: 

• Driven and self-motivated: You will be handed a stack of inbound leads to follow up on but this is a role for people who are driven and want to achieve results and are comfortable spending all day on the phone.
• Quick with technology and good keyboard skills.
• Great verbal communication and interpersonal skills: You build rapport with people and are able to provide excellent service and solutions to their questions/objections.
• Comfortable in a high performing team: You’ll love challenging yourself and your colleagues with friendly competition, banter and fun.
• Are an experienced and confident sales professional: You’ll use your experience in telesales and/or sales to excel in the role.
• Self-Motivated to help make a difference in people’s lives. Challenge customers with courses that lead them to their ideal career prospects/pathways. 

How to Apply

If you think you are our next Sales Consultant/Student Recruiter hit the apply button.

We can’t wait to hear from you!

Job Types: Full-time, 6 month Contract

Salary: $50,000 – $60,000 per year

Start Date: Immediate