Complaints, Grievances & Appeals

Prior to completing this form, students are encouraged to seek an informal resolution to their complaint, through contact with Global Training Institute (P: 1800 998 500 / E: dir@globaltraining.edu.au).
Name*
First Last
Best Contact Number*
Student ID Number*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Qualification/Course Enrolled in*
What is the nature of your complaint?*
- Academic (training methods, course material, assessment decisions etc.)
- Non-Academic (issue with GTI representative/third party, any legal complaints)
- Complaints regarding acess/equity, administration or other processes
Date of Incident*
Date Format: MM slash DD slash YYYY
Summary of Complaint*
Partie(s) involved
First Name Surname Position
List any progress made on the issue or what you have done since the initial complaint
What outcome/s are you seeking or do you except?
Do you have a support person you'd like to include in this process? If so, please provide their name, contact details, relationship to you and what you would like us to share with them. If you would also like us to provide copies of all documentation to them, please confirm this by signing below:
Providing Documentation for Support Person
I have read, agree to, and understand the information provided in this form.*
- Yes
I agree that the all information I have provided is correct and accurate.*
- Yes
I understand a copy of this complaint and all supporting documentation will be kept on my file*
- Yes
I have read and understand GTI's Complaints and Appeals Policy*
- Yes
Date of Signature*
Date Format: MM slash DD slash YYYY
Time of Signature*

: HH

MM
Signature*

First Name	Surname	Position