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Use Your Mistakes for Advancement With These 6 Steps

If only we lived in a world where we never made mistakes! We don’t, of course, and managers are no different. As we do err, success will come to those who learn to turn their goofs into gold. The golden rule is never ignore your mistakes – if you do, you will probably repeat them. In short, it is no crime to err; the crime is not to learn from the mistake and not to improve as a result. Turn your goofs into gold by considering the following advice… 1. Admit your mistake. Never ignore a mistake or try to cover it up. Confession can be good for the soul.In management, it can sometimes be a very effective strategy. Unless the mistake is catastrophic, a manager has little to lose by admitting an error. In fact, you will gain the respect of staff. By admitting your error, you lend credibility [...]

Making the Most of the Minutes in Meetings

Every scheduled meeting of an organisation or committee is an important occasion. Such meetings make decisions that determine the daily business of the organisation. Was an issue discussed? Was it approved? Why and how was it approved? Who was present? The answers and outcomes of such questions as these must be recorded as minutes of the meeting. Minutes are an important decision-making record, so it is essential that the following points be considered… 1. Be aware of what minutes must be kept. Minutes should be kept of all formal meetings of your organisation – of the governing board, the annual general meeting, any special general meeting, and any vital sub-committee meetings. 2. Know what the minutes must record. The minutes should clearly indicate the following:   the nature of the meeting – governing, annual, special, or sub-committee the place, date, and time of the meeting the name of the chairperson and the [...]

The Secret to Remaining Competitive

Industries are constantly changing with technology, system updates, legislation etc. To ensure you stay on top of these changes and even lead the way, training is essential. By encouraging your employees to partake in recognised training that is constantly updated and renewed, your business will be kept up-to-date with the latest developments. Some benefits include: Business Opportunities If your staff are acquiring new skills within the industry, they will be more prepared to offer ideas, suggestions and develop new innovative systems or structures. This gives businesses a competitive edge by: Increasing employee productivity Equipping employees to take on a greater variety of work, allowing the business to expand Meeting business objectives more efficiently Technology Many organisations rely on various technology to run efficiently. If employees do not know how that technology is developing, then the business is left behind. Training encourages awareness of changing technology and equips employees to use [...]

How You Can Gain a Reputation for Honesty and Integrity

Integrity has been defined as ‘honesty, soundness, uprightness, true to self or stated values, beliefs, or ethics’. Success will come when employees and customers respect an organisation for its integrity and that integrity will be reflected in its leadership and management. Image is what people think we are; integrity is what we really are. Indecision over matters of ethics can be fatal for individuals and organisations. The following considerations will help clarify your thinking… 1. Develop moral courage. With moral courage, you will be capable of standing up for what you know to be right, doing the right thing regardless of the consequences, and accepting the blame when you are in the wrong. You will be respected by all if you have strong moral courage. Indeed, it is the very foundation on which integrity rests. 2. Practise truthfulness and honesty at all times. Unless you are honest, you cannot be [...]

A Guide to Rehearsing for Your Next Speech

The adage: ‘practice makes perfect’, certainly applies to presentation-giving. Research and writing are important parts of the speechmaking process but rehearsing prior to the event is the key to a successful presentation. Indeed, rehearsing can help make an ordinary speech extraordinary. You can be sure that rehearsals form part of even the most experienced presenter’s planning – so why should you neglect that important step… 1. Be confident that your content is appropriate. When you’re satisfied that the content of your speech is almost final (e.g. you’ve covered the main points, you’ve checked the grammar, the ideas flow, you’ve included appropriate transitions), read the speech a couple of times aloud – from your written notes or your computer screen. Make changes to your script. Only when you’re confident with your text can you begin rehearsing in earnest. 2. Know your content. Work with the content of your speech until you’re extremely familiar [...]

8 Steps to Get Rid of Your Bad Habits

Habits get a ‘bad’ name when those dispositions to act in a certain way have negative effects on you and others. Consistently being late for meetings, for example, becomes a bad habit when your reputation is damaged and those with whom you are scheduled to meet are adversely affected. Getting rid of bad habits is rarely a straightforward process. If bad habits – smoking, procrastination, perfectionism, gambling, time-wasting, and the like – are getting in the way of the achievement of your life and career goals, here are some key considerations… 1. Decide which habits you seriously want to change. Acknowledging that you have bad habits because others say so won’t change you for the better in the long term. Through embarrassment, you may clean up your messy desk because your colleague comments on it, but it will soon get messy again unless you change your behaviour. Ultimately, you will [...]

Steps You Can Take to Beat Those Monday Blues

A productive, happy, and effective day is usually achieved by starting out fast and peppy in the morning. Unfortunately, the day is often lost to many of us even before we get out of bed: we self-destruct as soon as we wake up, dreading the thought of having to go to work. For most people, Monday mornings in particular can be the most difficult time of all. If you have trouble getting started each week, here is some timely advice on beating those Monday morning blues… 1. Finish as many jobs as possible on Friday. If you finish as many tasks as you can before the weekend, you will feel much better knowing that these matters are not hanging over for Monday morning. 2. Tidy up your office before leaving on Friday evening Never arrive on Monday morning to find the cluttered remnants of the previous week’s work. 3. Get [...]

The Key Benefits of Training Employees

Although training sometimes seems like a large investment, the benefits your employees will experience should make it worth it. Training gives employees the opportunity to grow and develop their careers while providing businesses with efficient skills that keep it competitive. Turnover and Recruitment Through multiple studies that have taken place in businesses throughout developed nations, it is inevitable that businesses and organisations that place training as a high priority, experience less staff turnover. Keeping staff on board is often the most difficult thing for businesses and it is an expensive process to hire and train new people for the job. Staff who are trained through work commit to their employers because: They are in a place where their career is valued and developed They are able to take on more responsibility and achieve higher paid positions Work Flexibility Training increases the skills and knowledge of the employees, allowing them to [...]

Do You Need to Overcome the Fear of Failure?

How often have you avoided tackling a job because you were afraid of not doing it well, or backed off a new initiative because you feared it might not succeed, or not accepted a speaking engagement because you were afraid of embarrassing yourself? Fear of failure is surprisingly common. But it is a fear that can be conquered, especially when you realise that it isn’t failure that counts in life: it’s what you can learn from the experience that matters. Heed this advice to help overcome your fear of failure… 1. Try not to be hard on yourself. If your company’s aim was to make an annual profit of $100,000 and you managed a profit of only $78,000 – is that really failure? Failure is a relative term, depending on who is doing the measuring. 2. Set your own standards of success or failure. Success, or failure, is in many [...]

The 11 Tips You Need on Giving Orders

Not everyone can give orders that are clearly understood and carried out to the letter. If you’ve been frustrated by not having your orders (or ‘requests’ or ‘suggestions’) carried out, you may be overlooking the obvious – that in most cases the fault is yours, not that of your staff. Here are some suggestions to ensure that your orders are understood and obeyed… 1. Know exactly what you want. Before delivering instructions, know exactly what you want and how you are going to communicate your requirements. What precisely is the result you have in mind? 2. Select the right person for the job. Orders will be more effectively carried out when you select a person with the ability and desire to carry out the task, so get to know the capabilities of your staff. Make sure that the person you select for a particular job is capable of completing it. 3. Use your [...]

How Self-Discipline Reaps Success

What comes to mind when you hear the word self-discipline? It can often sound like a negative term where we visualise ourselves chained to a desk for days on end, or forcing ourselves to do 100 push-ups a day (Ouch!). Perhaps we need to change our view about self-discipline? Self-discipline stretches our will power, work ethic and persistence muscles. Sounds like the muscles we need for success…Interesting. Self-discipline gives you more control over your day, projects, work situation and family life so that instead of scrabbling to meet ends with all areas of your life, you are able to regulate yourself and achieve excellence. It promotes time management and effective planning so that the goals you need to meet are achieved. At Global Training Institute we ensure that when you are completing a qualification with us, you are able to plan it into your life in a constructive and effective [...]

10 Steps Towards Becoming a Leader

Leadership is not an exclusive club for those who are ‘born with it’. Although leadership relies on some inherited characteristics, it also depends on training and experience. Indeed, many of the traits and abilities that are the raw materials of leadership can be acquired. If you link those traits with an essential desire to achieve, nothing can keep you from becoming a leader. You may even become a great leader. This ten-point program will get you started… 1. Believe that you can become a leader. Leadership is a function; it is something that a person does, a set of skills – and any skill can be learned, strengthened, and enhanced. Not all leaders are ‘born leaders’; and leadership is certainly not just a group of personality traits. The leader lives within each of us. So acknowledge that leadership begins with your own belief in yourself. 2. Be sure you have [...]

How to Successfully Follow-Up

Most interventions end with an agreement to follow-up, that concluding action being an important part of a manager’s role. Follow-up actions need to be more than ad hoc additions to daily routines. Effective follow-up discussions not only demonstrate to employees that you mean what you say – that you actually do follow up – but also show your interest in employees’ progress. Here’s how to make the best use of this important, though often neglected, aspect of management practice… 1. Review previous discussions. Having set aside a time for a follow-up meeting, make sure it happens. Begin the meeting by briefly recapping any previous discussions, including any actions you both agreed on at that time. Be specific: highlight only important aspects of those discussions. Again, focus only on identified problems, not the person. 2. Arrive at an assessment. If progress since the initial meeting has been made, encourage the employee to talk [...]

The Main Options for Course Delivery To Consider

Before beginning your training, it’s important to know the different options so that you don’t get stuck in a situation that you cannot manage. RTOs want to make sure that the training is tailored to suit your needs. Here are some options to consider: Full-time or Part-time Full-time training is a quick way to finish a course. It is intense and can be completed as within days or weeks, depending on the size of the course. This would mean you would need to be studying rather than working. Part-time training is completed in a structured way over time. For example, you may decide that every Saturday will be set aside for training. Part-time allows students to remain working, but increases the course length. During hours or After hours RTO’s will generally cater for people who work as well as study. Therefore, there are ways to structure the course so that [...]

How YOU Can Develop a Positive Mental Attitude

We’ve all met people who seem to have everything going for them – ideal upbringing, seemingly unlimited talents, useful contacts, and so on. But why is it they never seem to get to first base, careerwise? The answer: attitude. It is often their attitude that limits their achievements. Although changing attitudes is not easy, it can be done. Here’s a nine-step process that can lead to the development of a positive mental attitude, a will to win, and career success… 1. Take charge of your attitude. Religious writer Charles Swindoll, encapsulates it precisely: “The longer I live, the more I realise the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think or say or do. It is more important than appearance, giftedness, or skill. It [...]

9 Steps That Will Help You Delegate

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill… 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just to [...]

The Main Benefits of Training That You Don’t Won’t to Miss

Training is a vital way to keep up to date with new technology, trends, and skills, as well as improving staff motivation and overall business functions. Through training you ensure that you are being resourceful, running the business effectively, and creating staff who are assets to the organisation. Business Benefits Despite the size or type of a business, training can impact its effectiveness. Research shows that in a business where training is valued and implemented, productivity increases. Staff who receive training can be up to 230% more productive than those who do not experience training. (Source: Smith A., 2001, Return on Investment in Training: Research Readings, NCVER, pdf - 359K) Higher productivity can affect the entire business, allowing it to expand and increase market share. Staff Benefits Staff who receive training are more likely to continue working for the business. Where staff feel that they are being developed and experiencing growth, [...]

The Secrets to Staying Healthy

Studies that analyse the attributes of an effective manager invariably list good health as a most important contributing quality. Being healthy promotes a more satisfying and productive work experience for all of us. So, if you want to improve your fitness level and to enjoy a happier, more productive worklife, consider seriously the following suggestions… 1. Be aware of the benefits of good health. By focusing on your personal health, you can take advantage of the following reported benefits: less sickness decreased blood pressure reduction in cardiac risk factors improved oxygen uptake reduction in body weight improved diet improved disposition better self-image expansion of friendship circles. Is not this a strong and convincing case for personal health and fitness? 2. Get a regular check-up and fitness assessment. Pay attention to the warning messages your body sends you such as migraines, palpitations, stomach upsets and see your doctor immediately. In fact, [...]

How to Effectively Organise Others – And Save Time

Time-management invariably focuses on self – how you organise your day, your papers, your workload. But how well do your staff members use their time to benefit the organisation, you, and themselves? Do you really know whether they, and you, are getting full value? Your staff can save your time and theirs if you take the initiative and encourage them to be time-conscious… 1. Watch for the indicators of a disorganised staff. Watch for messages indicating that the time of the human component in your organisation is not being used to best advantage: You are frequently interrupted by staff seeking assistance, instruction, or direction. Your staff practises reverse delegation – referring tasks back to you. Deadlines are often missed or postponed. Staff assignments often need to be redone because of their poor quality. Your action tray is overflowing and you seem to be taking home more and more work. Staff morale [...]

5 Key Steps to Conducting a Successful Video Conference

One of the outcomes of the events of September 11, 2001, has been increased attention on video conferencing as a means of eliminating or reducing the need to travel. The issue of safety has been added to the previous cost-benefits of reduced travelling time and costs; time can be spent more productively. Increasingly, these benefits have made video conferencing more popular as a means of bringing people together – across the country and around the world. Here’s how to make sure you derive maximum value from your next video conference… 1. Arrange service provision. Video conferencing is a flexible medium facilitated by satellite, broadcast, or cable signals. In addition, web conferencing can be adapted to mini-conferencing by incorporating digital cameras. To choose the best option, obtain expert advice. Some larger organisations have in-house facilities and expertise, but you might need an external service provider. Contact the provider as soon as possible; [...]

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