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Tips You Need for Getting Along With People You Dislike

People behave the way they do for two main reasons – they don’t know any other way of behaving or they believe that that behaviour gets the outcomes they want. Managers are likely to come across at least one employee whose behaviour they don’t like, with whom they don’t see eye to eye, or whom they dislike for some other reason. The challenge resides with managers. Are they flexible enough to bring about desired changes in the employee and the relationship? Here are a few considerations… 1. Try to be tolerant. The fact that you don’t like certain employees should not be allowed to affect the way you relate to them. You have to be tolerant and positive in your attitude toward such people. Try to adopt a relaxed, confident, easygoing style to demonstrate that you are not put off by people who can be hard to get on with. [...]

Top Tips for Energising Employees

Why do employees need to be energised? Shouldn’t they be responsible to do that for themselves? Managers and employers are becoming more and more aware that energising employees benefits, not only the employee, but the whole company or organisation. If the working team are motivated and feel supported by their bosses, nothing can stand in their way! Here are 6 reasons where energising may need to occur and why: If the company has recently experienced downsizing and severe organisational change, employees may feel unsettled and insecure about their positions. This could cause them to be less productive than possible. Ensure you create an environment that rebuilds trust and empowers those who are still working at the organisation. They will be re-energised and ready to progress. Employees today, because of generational differences, prefer to be more self-directed rather and autonomous rather than constantly directed and managed. If you allow your employees [...]

The Key to Managing Your Workplace Stress

Work stress is not necessarily a negative force. In fact, without a certain level of stress to challenge us, our jobs would be boring and unrewarding. Stress becomes a problem, however, when it reaches such an extreme that we are unable to cope with it. The solution to stress, therefore, is not to eliminate it altogether but to maintain it at a level where it remains a positive motivating force. Here are ten of the best simple strategies for keeping stress in check. They’re easy to remember – and they work… 1. Create a pleasant work environment for yourself. If you spend a great deal of time in your office, make it pleasant, without being self-indulgent. Convert your tired office into a place you can enjoy – with art pieces, rug, greenery, bookcase, paintings, and tapestries. And discipline yourself to keep that desk uncluttered. 2. Keep perfectionism in check. Trying [...]

Tips For Overcoming Problems at Meetings

As a manager, you are often required to chair meetings. To be successful, you will need to minimise your own involvement, foster interaction among the participants, and ensure that everyone makes a contribution. There are times, however, when awkward situations arise; and then you will need to draw on a repertoire of responses to maintain control. Here are some of the most common problems that arise in meetings and the strategies for handling them… 1. When the discussion becomes irrelevant… Meetings sometimes get bogged down in time-consuming, irrelevant discussions that lead nowhere. To get the meeting back on course, you can: refocus the discussion by indicating that the group has strayed from its real objective. summarise the discussion to date and link progress to the objective. bring the discussion back into line by posing a question relating to the agenda topic. 2. When the participants begin to lose interest… Often caused by [...]

How to Get the Most Out of Learning Opportunities

Ever wondered why it’s hard to remember the route to a particular place when you were the passenger in the car? Why is it that the driver will most likely remember exactly where to go? Having to actually do the driving and take part in the action of finding the destination causes the information to be embedded in our minds. This is an important thing to remember if you are an employer, a manager or a supervisor needing to train others. At Global Training Institute we value people’s learning and endeavour to give everyone an opportunity to learn in their chosen way. Learning is inhibited when you as the ‘trainer’: Tell them exactly how to do something Do it for them Provide every answer for them when they ask questions Allow them to remain in their comfort zones Refuse to accept mistakes and expect perfection Refuse to guide them through [...]

The Secrets to Fighting Fatigue

Despite your best efforts to plan your day, there are often additional demands on your time. To cope, you will frequently have to call on your energy reserves to boost your staying power. You can’t afford to wilt when the pressure is on – so here are some tips to have you feeling more zip instead of feeling zapped… 1. Understand your rhythms. It’s OK to experience fatigue, because it’s natural to get tired at the same time every day – it’s part of a rhythm. That’s why understanding that rhythm is so important. The best way to cope with your daily rhythm is to work it into your schedule – doing the things that demand the most energy when you’re fresh and, conversely, keeping the less demanding tasks for when you’re in a trough. And the highs and lows can be different for each individual. 2. Watch what you [...]

Quick and Easy Steps to Challenging Your Employees

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

How to Use Praise to Motivate Your Staff

Praising is a management skill that is simple, inexpensive, and inexhaustible. Praise rewards when reward is due. It builds a feeling of goodwill and motivation. It provides positive encouragement to continue good practice and creative endeavour. It has a ripple effect, providing deserved acknowledgement for the person who is performing well, and conveying to an entire staff that good work will be recognised. But it is important that the right kind of praise be given in the right way, at the right time, and for the right reasons… 1. Find something to praise in every staff member. If a compliment can boost the spirit, lack of one from important people can hurt for a long time. People need praise. If you look hard enough, you’ll catch even your borderline employees doing something right. Compliment them on that action right there and then. If you get into the habit of doing that, [...]

10 Tips for Taking Risks

If you’re keen to display the qualities of true leadership, risk-taking must become part of your executive weaponry. Leaders must be disrupters of the status quo, which often requires them to take risks. Calculated risk-taking helps ‘creative edge’ organisations to thrive; and it earns an enviable reputation for individuals who deliver the positive results. But risk-taking requires courage and an awareness of the following advice… 1. Be aware of the pros and cons of risk taking. Risk taking means moving from a situation of some security to another less secure position. But, to advance, there’ll be times when you must place yourself, even your organisation, at risk. Courage is a basic requirement for risk taking, sometimes at great professional and personal cost. The alternative – choosing not to show leadership – will no doubt result in fewer risks and greater security, but it will also mean the loss of opportunity to [...]

Use Your Mistakes for Advancement With These 6 Steps

If only we lived in a world where we never made mistakes! We don’t, of course, and managers are no different. As we do err, success will come to those who learn to turn their goofs into gold. The golden rule is never ignore your mistakes – if you do, you will probably repeat them. In short, it is no crime to err; the crime is not to learn from the mistake and not to improve as a result. Turn your goofs into gold by considering the following advice… 1. Admit your mistake. Never ignore a mistake or try to cover it up. Confession can be good for the soul.In management, it can sometimes be a very effective strategy. Unless the mistake is catastrophic, a manager has little to lose by admitting an error. In fact, you will gain the respect of staff. By admitting your error, you lend credibility [...]

Making the Most of the Minutes in Meetings

Every scheduled meeting of an organisation or committee is an important occasion. Such meetings make decisions that determine the daily business of the organisation. Was an issue discussed? Was it approved? Why and how was it approved? Who was present? The answers and outcomes of such questions as these must be recorded as minutes of the meeting. Minutes are an important decision-making record, so it is essential that the following points be considered… 1. Be aware of what minutes must be kept. Minutes should be kept of all formal meetings of your organisation – of the governing board, the annual general meeting, any special general meeting, and any vital sub-committee meetings. 2. Know what the minutes must record. The minutes should clearly indicate the following:   the nature of the meeting – governing, annual, special, or sub-committee the place, date, and time of the meeting the name of the chairperson and the [...]

The Secret to Remaining Competitive

Industries are constantly changing with technology, system updates, legislation etc. To ensure you stay on top of these changes and even lead the way, training is essential. By encouraging your employees to partake in recognised training that is constantly updated and renewed, your business will be kept up-to-date with the latest developments. Some benefits include: Business Opportunities If your staff are acquiring new skills within the industry, they will be more prepared to offer ideas, suggestions and develop new innovative systems or structures. This gives businesses a competitive edge by: Increasing employee productivity Equipping employees to take on a greater variety of work, allowing the business to expand Meeting business objectives more efficiently Technology Many organisations rely on various technology to run efficiently. If employees do not know how that technology is developing, then the business is left behind. Training encourages awareness of changing technology and equips employees to use [...]

How You Can Gain a Reputation for Honesty and Integrity

Integrity has been defined as ‘honesty, soundness, uprightness, true to self or stated values, beliefs, or ethics’. Success will come when employees and customers respect an organisation for its integrity and that integrity will be reflected in its leadership and management. Image is what people think we are; integrity is what we really are. Indecision over matters of ethics can be fatal for individuals and organisations. The following considerations will help clarify your thinking… 1. Develop moral courage. With moral courage, you will be capable of standing up for what you know to be right, doing the right thing regardless of the consequences, and accepting the blame when you are in the wrong. You will be respected by all if you have strong moral courage. Indeed, it is the very foundation on which integrity rests. 2. Practise truthfulness and honesty at all times. Unless you are honest, you cannot be [...]

A Guide to Rehearsing for Your Next Speech

The adage: ‘practice makes perfect’, certainly applies to presentation-giving. Research and writing are important parts of the speechmaking process but rehearsing prior to the event is the key to a successful presentation. Indeed, rehearsing can help make an ordinary speech extraordinary. You can be sure that rehearsals form part of even the most experienced presenter’s planning – so why should you neglect that important step… 1. Be confident that your content is appropriate. When you’re satisfied that the content of your speech is almost final (e.g. you’ve covered the main points, you’ve checked the grammar, the ideas flow, you’ve included appropriate transitions), read the speech a couple of times aloud – from your written notes or your computer screen. Make changes to your script. Only when you’re confident with your text can you begin rehearsing in earnest. 2. Know your content. Work with the content of your speech until you’re extremely familiar [...]

8 Steps to Get Rid of Your Bad Habits

Habits get a ‘bad’ name when those dispositions to act in a certain way have negative effects on you and others. Consistently being late for meetings, for example, becomes a bad habit when your reputation is damaged and those with whom you are scheduled to meet are adversely affected. Getting rid of bad habits is rarely a straightforward process. If bad habits – smoking, procrastination, perfectionism, gambling, time-wasting, and the like – are getting in the way of the achievement of your life and career goals, here are some key considerations… 1. Decide which habits you seriously want to change. Acknowledging that you have bad habits because others say so won’t change you for the better in the long term. Through embarrassment, you may clean up your messy desk because your colleague comments on it, but it will soon get messy again unless you change your behaviour. Ultimately, you will [...]

Steps You Can Take to Beat Those Monday Blues

A productive, happy, and effective day is usually achieved by starting out fast and peppy in the morning. Unfortunately, the day is often lost to many of us even before we get out of bed: we self-destruct as soon as we wake up, dreading the thought of having to go to work. For most people, Monday mornings in particular can be the most difficult time of all. If you have trouble getting started each week, here is some timely advice on beating those Monday morning blues… 1. Finish as many jobs as possible on Friday. If you finish as many tasks as you can before the weekend, you will feel much better knowing that these matters are not hanging over for Monday morning. 2. Tidy up your office before leaving on Friday evening Never arrive on Monday morning to find the cluttered remnants of the previous week’s work. 3. Get [...]

The Key Benefits of Training Employees

Although training sometimes seems like a large investment, the benefits your employees will experience should make it worth it. Training gives employees the opportunity to grow and develop their careers while providing businesses with efficient skills that keep it competitive. Turnover and Recruitment Through multiple studies that have taken place in businesses throughout developed nations, it is inevitable that businesses and organisations that place training as a high priority, experience less staff turnover. Keeping staff on board is often the most difficult thing for businesses and it is an expensive process to hire and train new people for the job. Staff who are trained through work commit to their employers because: They are in a place where their career is valued and developed They are able to take on more responsibility and achieve higher paid positions Work Flexibility Training increases the skills and knowledge of the employees, allowing them to [...]

Do You Need to Overcome the Fear of Failure?

How often have you avoided tackling a job because you were afraid of not doing it well, or backed off a new initiative because you feared it might not succeed, or not accepted a speaking engagement because you were afraid of embarrassing yourself? Fear of failure is surprisingly common. But it is a fear that can be conquered, especially when you realise that it isn’t failure that counts in life: it’s what you can learn from the experience that matters. Heed this advice to help overcome your fear of failure… 1. Try not to be hard on yourself. If your company’s aim was to make an annual profit of $100,000 and you managed a profit of only $78,000 – is that really failure? Failure is a relative term, depending on who is doing the measuring. 2. Set your own standards of success or failure. Success, or failure, is in many [...]

The 11 Tips You Need on Giving Orders

Not everyone can give orders that are clearly understood and carried out to the letter. If you’ve been frustrated by not having your orders (or ‘requests’ or ‘suggestions’) carried out, you may be overlooking the obvious – that in most cases the fault is yours, not that of your staff. Here are some suggestions to ensure that your orders are understood and obeyed… 1. Know exactly what you want. Before delivering instructions, know exactly what you want and how you are going to communicate your requirements. What precisely is the result you have in mind? 2. Select the right person for the job. Orders will be more effectively carried out when you select a person with the ability and desire to carry out the task, so get to know the capabilities of your staff. Make sure that the person you select for a particular job is capable of completing it. 3. Use your [...]

How Self-Discipline Reaps Success

What comes to mind when you hear the word self-discipline? It can often sound like a negative term where we visualise ourselves chained to a desk for days on end, or forcing ourselves to do 100 push-ups a day (Ouch!). Perhaps we need to change our view about self-discipline? Self-discipline stretches our will power, work ethic and persistence muscles. Sounds like the muscles we need for success…Interesting. Self-discipline gives you more control over your day, projects, work situation and family life so that instead of scrabbling to meet ends with all areas of your life, you are able to regulate yourself and achieve excellence. It promotes time management and effective planning so that the goals you need to meet are achieved. At Global Training Institute we ensure that when you are completing a qualification with us, you are able to plan it into your life in a constructive and effective [...]

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