How to Become a Workplace That Values Skills and Training

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support training in the workplace: Ask and allow employees to find courses that they are interested in doing, and encourage their participation. Encourage employees to consider working on a degree that is relevant to their current work. (This helps formalise what they are doing at work). [...]

The Secret to Prepping for a Brilliant Career

Climbing the management ladder to success is not something to be left to chance. Unfortunately, there is no magic formula. In fact, no two management consultants would agree completely on any certain recipe for reaching the top job. They would agree, however, that, if you are ambitious to reach the top, then the best person to help you get there is yourself. So here are a few guidelines to help you on your way… 1. Be prepared. There are no better candidates for advancement than those who, while handling their own jobs in exemplary fashion, have also prepared themselves for the job above theirs. Keep close to the people whose job you want, for they often have much to say about their successors. 2. Attend seminars and courses regularly. The sharpening of management skills through continuing education is essential for effective managers. Additionally, exposure to other managers at seminars and [...]

Top Delegating Tips Managers Need to Know!

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill… 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just to [...]

The Number 1 Way to Assess Training Needs!

If you are looking for appropriate training for your organisation there are a couple of things you need to consider, including: Identifying what the business needs Identifying what the employees need Identifying and Recognising what skills already exist If you can recognise that training will greatly benefit your business, then it’s time to find out what training is needed to fill the gaps. To do this, an assessment of the skill and knowledge gaps within your business will give you a clear understanding of the training needs.  You can do this assessment in multiple ways including personal interviews, supervisory observation, surveys etc. During your assessment ask the following questions: What is the overall vision of the business? Where is the business heading? What areas of the business could benefit from more training? What are the desired outcomes of training? What resources are allocated or available for training purposes? Are the [...]

The Secret to Developing Your Emotional Intelligence!

Our emotions provide us with valuable information about ourselves, others, and situations. From frustration to contentment, from anger to elation, we confront these varying emotions daily in the workplace. The key is to use our emotions intelligently – by being aware of their presence and intentionally using them to guide our behaviour to enhance our situation. This process comprises two elements, says Hendrie Weisinger in ‘Emotional Intelligence at Work’ – first (considered here), we need to understand our emotions and develop self-awareness and, second, we must know how to manage those emotions to best advantage in the workplace. 1. Understand the meaning of emotional intelligence. Emotional intelligence is ‘the ability to monitor one’s own and other people’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action’. For example, if a client drives you crazy to the point of anger, do you [...]

8 Tips to Change the Way YOU Manage Your Time!

Time is a constant. There are twenty-four hours in a day, no more, no less. The challenge is to maximise their use – and it’s possible, provided you approach the issue methodically. All accomplishment in life, other than that which results by accident, passes through three stages – the goal, the plan, and the action. By maintaining this sequence, you can better organise yourself to squeeze more out of those twenty-four hours… 1. Identify what is strategic – to you. Know exactly why you’re doing what you’re doing. Identify strategic issues – the essentials of your job or the main reasons why you are employed in your current position – and isolate them from those that are non-strategic. An excessive number, more than six, say, indicates that you need to clarify your role description. Free yourself of the non-strategic issues: eliminate or reduce them significantly – usually by delegating. 2. Set goals [...]

Great Tips to Increase Staff Motivation

As an employer, it is sometimes difficult to know how to motivate your staff so that you can increase productivity and experience expansion. Every person is different, and therefore, motivated in different ways. While some employees are motivated by pay rises and promotions, others will prefer recognition and praise. For some, training is a huge motivator because it encourages them to develop new skills and increase their personal performance. However, for training to be effective, it is important that the employee is willing to participate and commit to the experience. Although you cannot force this, there are ways to encourage it. Here are some motivating hints: Honesty: It is important you are honest with your employer about the training information, expectations and desired outcomes. Don’t exaggerate, dismiss problems or promise promotions if you cannot follow through. Commitment: You must be committed to the employee to encourage the employee to be [...]

The Secret to Getting the Most Out of Networking

Networking is a process that exposes you to new people, new ideas, and new ways of looking at things. Importantly, it can increase your visibility and advance your career prospects. But the creation of this structure of valuable personal interrelationships won’t just happen. You have to develop this network of organisational contacts for yourself – and here’s how you can do so… 1. Be aware of the benefits of networking. Although networking can be a very time-consuming activity, its benefits can be very rewarding to you professionally. It can: help you learn from an increasing range of contacts with whom you can share ideas, advice, and strategies. provide you with referrals for a variety of needs. A good network will always know somebody who can help you. supply you with a sounding board to test your ideas, provide feedback, let off steam, or discuss problems. promote your career as you [...]

Saying Thank You – 11 Great Tips

Saying ‘thank you’ has been called the neglected art. Indeed, there is a reluctance among some managers to express adequate appreciation for a job well done. A few simple, well-placed thanks, however, can do wonders to improve the performance of your staff. To maximise the benefits of this powerful word, here are a few useful suggestions… 1. Speak up. Silent gratitude isn’t much use to anyone; you should never mistake your warm feelings and beaming smiles for the art itself. If you express your gratitude to a colleague, though, don’t cheapen the value of the well-earned thanks by mumbling the words or by being embarrassed. Think about what you’re going to say and how you’re going to say it. Even a simple thanks sometimes requires preparation. 2. Say thank you – and mean it. Every time we express sincere appreciation, we give value to the other person. Our words say, ‘You are [...]

The Secrets To Why Top Australian Companies Invest in Training

It pays to train! Training is an investment in the immediate future. It's not just an overhead cost! As well known American seminar speaker, Tom Hopkins is oft to say, "No train ... no gain”. High performance businesses are twice as likely to train the owners and managers and to train twice as many employees as low performance businesses. No matter what the industry, or the size of your business, both international and national research shows that training brings direct benefits to business - Increased: performance profits - a positive return on investment - of more that 30 per cent - "money in the bank" productivity – greater output. People who receive formal training can be 230 per cent more productive than untrained colleagues who are working in the same role- opening a greater share of the market, or expanding it by improving products, services and reputations. staff retention - [...]

Tips You Need for Getting Along With People You Dislike

People behave the way they do for two main reasons – they don’t know any other way of behaving or they believe that that behaviour gets the outcomes they want. Managers are likely to come across at least one employee whose behaviour they don’t like, with whom they don’t see eye to eye, or whom they dislike for some other reason. The challenge resides with managers. Are they flexible enough to bring about desired changes in the employee and the relationship? Here are a few considerations… 1. Try to be tolerant. The fact that you don’t like certain employees should not be allowed to affect the way you relate to them. You have to be tolerant and positive in your attitude toward such people. Try to adopt a relaxed, confident, easygoing style to demonstrate that you are not put off by people who can be hard to get on with. [...]

Top Tips for Energising Employees

Why do employees need to be energised? Shouldn’t they be responsible to do that for themselves? Managers and employers are becoming more and more aware that energising employees benefits, not only the employee, but the whole company or organisation. If the working team are motivated and feel supported by their bosses, nothing can stand in their way! Here are 6 reasons where energising may need to occur and why: If the company has recently experienced downsizing and severe organisational change, employees may feel unsettled and insecure about their positions. This could cause them to be less productive than possible. Ensure you create an environment that rebuilds trust and empowers those who are still working at the organisation. They will be re-energised and ready to progress. Employees today, because of generational differences, prefer to be more self-directed rather and autonomous rather than constantly directed and managed. If you allow your employees [...]

The Key to Managing Your Workplace Stress

Work stress is not necessarily a negative force. In fact, without a certain level of stress to challenge us, our jobs would be boring and unrewarding. Stress becomes a problem, however, when it reaches such an extreme that we are unable to cope with it. The solution to stress, therefore, is not to eliminate it altogether but to maintain it at a level where it remains a positive motivating force. Here are ten of the best simple strategies for keeping stress in check. They’re easy to remember – and they work… 1. Create a pleasant work environment for yourself. If you spend a great deal of time in your office, make it pleasant, without being self-indulgent. Convert your tired office into a place you can enjoy – with art pieces, rug, greenery, bookcase, paintings, and tapestries. And discipline yourself to keep that desk uncluttered. 2. Keep perfectionism in check. Trying [...]

Tips For Overcoming Problems at Meetings

As a manager, you are often required to chair meetings. To be successful, you will need to minimise your own involvement, foster interaction among the participants, and ensure that everyone makes a contribution. There are times, however, when awkward situations arise; and then you will need to draw on a repertoire of responses to maintain control. Here are some of the most common problems that arise in meetings and the strategies for handling them… 1. When the discussion becomes irrelevant… Meetings sometimes get bogged down in time-consuming, irrelevant discussions that lead nowhere. To get the meeting back on course, you can: refocus the discussion by indicating that the group has strayed from its real objective. summarise the discussion to date and link progress to the objective. bring the discussion back into line by posing a question relating to the agenda topic. 2. When the participants begin to lose interest… Often caused by [...]

How to Get the Most Out of Learning Opportunities

Ever wondered why it’s hard to remember the route to a particular place when you were the passenger in the car? Why is it that the driver will most likely remember exactly where to go? Having to actually do the driving and take part in the action of finding the destination causes the information to be embedded in our minds. This is an important thing to remember if you are an employer, a manager or a supervisor needing to train others. At Global Training Institute we value people’s learning and endeavour to give everyone an opportunity to learn in their chosen way. Learning is inhibited when you as the ‘trainer’: Tell them exactly how to do something Do it for them Provide every answer for them when they ask questions Allow them to remain in their comfort zones Refuse to accept mistakes and expect perfection Refuse to guide them through [...]

The Secrets to Fighting Fatigue

Despite your best efforts to plan your day, there are often additional demands on your time. To cope, you will frequently have to call on your energy reserves to boost your staying power. You can’t afford to wilt when the pressure is on – so here are some tips to have you feeling more zip instead of feeling zapped… 1. Understand your rhythms. It’s OK to experience fatigue, because it’s natural to get tired at the same time every day – it’s part of a rhythm. That’s why understanding that rhythm is so important. The best way to cope with your daily rhythm is to work it into your schedule – doing the things that demand the most energy when you’re fresh and, conversely, keeping the less demanding tasks for when you’re in a trough. And the highs and lows can be different for each individual. 2. Watch what you [...]

Quick and Easy Steps to Challenging Your Employees

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

How to Use Praise to Motivate Your Staff

Praising is a management skill that is simple, inexpensive, and inexhaustible. Praise rewards when reward is due. It builds a feeling of goodwill and motivation. It provides positive encouragement to continue good practice and creative endeavour. It has a ripple effect, providing deserved acknowledgement for the person who is performing well, and conveying to an entire staff that good work will be recognised. But it is important that the right kind of praise be given in the right way, at the right time, and for the right reasons… 1. Find something to praise in every staff member. If a compliment can boost the spirit, lack of one from important people can hurt for a long time. People need praise. If you look hard enough, you’ll catch even your borderline employees doing something right. Compliment them on that action right there and then. If you get into the habit of doing that, [...]

10 Tips for Taking Risks

If you’re keen to display the qualities of true leadership, risk-taking must become part of your executive weaponry. Leaders must be disrupters of the status quo, which often requires them to take risks. Calculated risk-taking helps ‘creative edge’ organisations to thrive; and it earns an enviable reputation for individuals who deliver the positive results. But risk-taking requires courage and an awareness of the following advice… 1. Be aware of the pros and cons of risk taking. Risk taking means moving from a situation of some security to another less secure position. But, to advance, there’ll be times when you must place yourself, even your organisation, at risk. Courage is a basic requirement for risk taking, sometimes at great professional and personal cost. The alternative – choosing not to show leadership – will no doubt result in fewer risks and greater security, but it will also mean the loss of opportunity to [...]

Use Your Mistakes for Advancement With These 6 Steps

If only we lived in a world where we never made mistakes! We don’t, of course, and managers are no different. As we do err, success will come to those who learn to turn their goofs into gold. The golden rule is never ignore your mistakes – if you do, you will probably repeat them. In short, it is no crime to err; the crime is not to learn from the mistake and not to improve as a result. Turn your goofs into gold by considering the following advice… 1. Admit your mistake. Never ignore a mistake or try to cover it up. Confession can be good for the soul.In management, it can sometimes be a very effective strategy. Unless the mistake is catastrophic, a manager has little to lose by admitting an error. In fact, you will gain the respect of staff. By admitting your error, you lend credibility [...]

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