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10 ways to help manage Your Workplace Stress

By |2020-12-14T11:37:48+10:00December 14th, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

10 ways to help manage Your Workplace Stress Work stress is not necessarily a negative force. In fact, without a certain level of stress to challenge us, our jobs would be boring and unrewarding. Stress becomes a problem, however, when it reaches such an extreme that we are unable to cope with it. The solution to stress, therefore, is not to eliminate it altogether but to maintain it at a level where it remains a positive motivating force. Here are ten of the best simple strategies for keeping stress in check. They’re easy to remember – and they work… Here are 10 ways to help manage your workplace stress. 1. Create a pleasant work environment for yourself. If you spend a great deal of time in your office, make it pleasant, without being self-indulgent. Convert your tired office into a place you can enjoy – with art pieces, rug, [...]

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13 steps to setting Achievable Goals

By |2020-12-14T11:00:26+10:00December 14th, 2020|Uncategorized|

13 steps to Setting Achievable Goals Goal-setting has been described as ‘the inner technology of success’. It is one of the most important activities you can do. Unless taken seriously, this vital planning task will be futile, producing only a few high-sounding intentions that, for various reasons, are soon forgotten. So, if you want challenging and achievable goals, follow these 13 steps to Setting Achievable Goals... 1. Make sure your goals are realistic. A goal that aims too high, or offers a great deal of risk, with little chance of achievement, leads to frustration and surrender. It’s easy, for example, to say that a goal for the year is: ‘To increase production by 150%’ - but quite unrealistic with inadequate resources and uncommitted staff. 2. Keep your goals simple. If goals are complex, it is unlikely they will be clear and specific enough to focus effort and marshal the [...]

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9 effective ways to ask for a pay rise

By |2020-12-11T12:19:43+10:00December 10th, 2020|Uncategorized|

9 effective ways to ask for a pay rise In some organisations, pay increases are tied automatically to levels and years of experience. In others, regular salary reviews are held with individual employees. Elsewhere, little will happen unless the employee takes the initiative. If you are in this position, and you want to remain with your existing employer, here are 9 effective ways to ask for a pay rise 1. Make sure you deserve it. Are you really earning the money you currently receive? Do you work hard at your job? Do you carry your own weight in the organisation? How valuable are you to the firm? The first requirement in gaining a raise is to be worth more than you’re earning now. 2. Keep tabs on your own performance. Constantly monitor your performance, particularly in those areas your superiors view as important. Work hard to meet your bottom [...]

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Finding a Positive Attitude in 2020

By |2020-07-24T11:37:46+10:00July 24th, 2020|Leadership, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Training|

This week we have been focusing on positive attitudes. Having a positive attitude is key to success with what ever you do. | We have compiled some different tips, stories and quotes that can help you find a positive attitude for 2020. Flying with Superman Former heavyweight boxing champion Muhammad Ali, so the story goes, was once in an aircraft preparng for take-off. A flight attendant noticed that his seatbelt was unfastened. 'Sir, would you please do up your seat belt?' Muhammad Ali looked up with his characteristic saucy grin and said in his slow, gravelly drawl: 'Superman don't need no seatbelt!' But the attendant was quick with a reply: 'Superman don't need no aeroplane. Do up your belt!' Muhammad Ali, as we know, was renowned for his positive mental attitude, a trait he displayed every day throughout his career, in the ring and [...]

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11 Ways You Can Tackle Priorities

By |2020-07-24T10:59:53+10:00July 24th, 2020|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. It is sometimes possible to prioritise your daily goals and save time and effort. For example, by postponing an inspection of new equipment in the factory block across the parking lot until after lunch, you might find that you can do so after a scheduled mid-afternoon meeting with the factory supervisor. You may even be able to accomplish a couple more of your goals for the day during that one trip. Sensible planning brings its time-saving rewards. 3. Do it – [...]

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6 Steps to Developing Leadership Qualities in Others

By |2020-07-01T16:50:26+10:00July 1st, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Even those people who support the disputed theory that leaders are ‘born’ to excel, admit that environment and training are usually needed to develop successful leaders. Effective leaders are a vital ingredient to business, sports, medical, research, military, and all other team-oriented activities. The important questions, of course, are: Where do leaders come from? How do we find them? How can we identify them? How can we make them? The answers relate to recognizing talent and then encouraging, cultivating, and mentoring those potential leaders so that they can flourish in your organization. Explore the following strategies to help you and your organization succeed in this process… 1. Consider what strategies you currently have in place in your organization. To gauge what is required in terms of a leadership development program in your organization, you will need to answer the following questions: • Does our company have a comprehensive plan [...]

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Conducting a Successful Video Conference

By |2020-07-24T10:19:59+10:00June 2nd, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

One of the outcomes of the events of COVID-19 has been increased attention on video conferencing as a means of eliminating or reducing the need to travel. The issue of safety has been added to the previous cost-benefits of reduced traveling time and costs; time can be spent more productively. Increasingly, these benefits have made video conferencing more popular as a means of bringing people together - across the country and around the world. Here’s how to make sure you derive maximum value from your next video conference... 1. Arrange service provision. Video conferencing is a flexible medium facilitated by satellite, broadcast, or cable signals. In addition, web conferencing can be adapted to mini-conferencing by incorporating digital cameras. To choose the best option, obtain expert advice. Some larger organisations have in-house facilities and expertise, but you might need an external service provider. Contact the provider as soon as [...]

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Make a Good Impression on the Telephone Today

By |2020-04-28T10:58:20+10:00April 24th, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, Schools, Soft Skills, Training|

Often, the only impression a customer or client gains of your organisation is the one generated by your staff on the telephone. Research has shown that poor telephone etiquette can result in poor public relations and millions of dollars in lost revenue. Having invested large sums of money in equipment to improve communications with customers, some organisations simply forget to invest in the human skills. First, consider the following advice... 1. Know what really frustrates your callers. Organisations have suffered in recent years through staff failure to use the telephone appropriately. Recent research reveals that the main frustrations customers or clients experience today in dealing with organisations by telephone are these: taking too long to answer being put 'on hold' and forgotten being transferred and having to repeat the inquiry being answered by voice mail and other 'machines' not having calls returned music on hold, rudeness, perceived indifference, not [...]

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How to Bounce Back from a Personal Setback Stronger Than Ever

By |2020-04-28T10:32:12+10:00April 24th, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, Schools, Soft Skills, Training|

1. Know that we all react differently to setbacks. A setback is an incident that checks our progress and brings our momentum to a grinding and usually disappointing halt. Our self-esteem can deflate; our confidence and motivation hit rock bottom. People respond differently. Some fall apart; others get back to work immediately; some turn to drink, become depressive, withdrawn, angry, and non-productive, the setback affecting all areas of their lives for some time. One’s degree of maturity, particularly in terms of emotional intelligence, becomes a vital factor in successfully overcoming the personal impact of a major disappointment. 2. Work through the stages of emotional turmoil after a setback. In ‘Emotional Intelligence at Work’, US psychologist Hendrie Weisinger identifies seven sequential post-setback stages common to most people. He says that, following a setback, ‘you need to experience and manage each stage, successfully moving through each one. Failure to do so [...]

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Feeling Stuck? Here’s 10 Top Tips for Setting Achievable Goals

By |2020-02-27T08:30:12+10:00February 27th, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Goal-setting has been described as ‘the inner technology of success’. It is one of your organisation’s most important activities. Unless taken seriously, this vital planning task will be futile, producing only a few high-sounding intentions that, for various reasons, are soon forgotten. So, if you want challenging and achievable goals, you should consider these basic principles… 1. Make sure your goals are realistic. A goal that aims too high, or offers a great deal of risk, with little chance of achievement, leads to frustration and surrender. It’s easy, for example, to say that a goal for the year is: ‘To increase production by 150%’ – but quite unrealistic with inadequate resources and uncommitted staff. 2. Keep your goals simple. If goals are complex, it is unlikely they will be clear and specific enough to focus effort and marshal the necessary resources. Clear simple goals give staff an unmistakable vision of what needs [...]

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10 Steps Towards Becoming a Leader

By |2020-02-26T15:36:09+10:00February 26th, 2020|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Leadership is not an exclusive club for those who are ‘born with it’. Although leadership relies on some inherited characteristics, it also depends on training and experience. Indeed, many of the traits and abilities that are the raw materials of leadership can be acquired. If you link those traits with an essential desire to achieve, nothing can keep you from becoming a leader. You may even become a great leader. This ten-point program will get you started… 1. Believe that you can become a leader. Leadership is a function; it is something that a person does, a set of skills – and any skill can be learned, strengthened, and enhanced. Not all leaders are ‘born leaders’; and leadership is certainly not just a group of personality traits. The leader lives within each of us. So acknowledge that leadership begins with your own belief in yourself. 2. Be sure you have [...]

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11 Ways to Tackle Your Priorities

By |2020-02-26T15:17:59+10:00February 26th, 2020|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Uncategorized, Workshops|

Setting priorities is a decision-making process by which you rank in order of importance the tasks you or your staff members must do. By completing the tasks on your list in order, you will achieve your goals. It sounds easy - but it's not. In fact, priority-setting and sticking to the agreement you make with yourself will be major challenges for you as a manager. Here are several important suggestions to help you draw up a priority list - and make it work... 1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. [...]

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How to Become a Workplace That Values Skills and Training

By |2019-09-27T13:02:36+10:00January 15th, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support training in the workplace: Ask and allow employees to find courses that they are interested in doing, and encourage their participation. Encourage employees to consider working on a degree that is relevant to their current work. (This helps formalise what they are doing at work). [...]

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Great Tips to Increase Staff Motivation

By |2019-09-27T13:02:40+10:00January 1st, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

As an employer, it is sometimes difficult to know how to motivate your staff so that you can increase productivity and experience expansion. Every person is different, and therefore, motivated in different ways. While some employees are motivated by pay rises and promotions, others will prefer recognition and praise. For some, training is a huge motivator because it encourages them to develop new skills and increase their personal performance. However, for training to be effective, it is important that the employee is willing to participate and commit to the experience. Although you cannot force this, there are ways to encourage it. Here are some motivating hints: Honesty: It is important you are honest with your employer about the training information, expectations and desired outcomes. Don’t exaggerate, dismiss problems or promise promotions if you cannot follow through. Commitment: You must be committed to the employee to encourage the employee to be [...]

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The Secrets To Why Top Australian Companies Invest in Training

By |2019-09-27T13:02:41+10:00December 25th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

It pays to train! Training is an investment in the immediate future. It's not just an overhead cost! As well known American seminar speaker, Tom Hopkins is oft to say, "No train ... no gain”. High performance businesses are twice as likely to train the owners and managers and to train twice as many employees as low performance businesses. No matter what the industry, or the size of your business, both international and national research shows that training brings direct benefits to business - Increased: performance profits - a positive return on investment - of more that 30 per cent - "money in the bank" productivity – greater output. People who receive formal training can be 230 per cent more productive than untrained colleagues who are working in the same role- opening a greater share of the market, or expanding it by improving products, services and reputations. staff retention - [...]

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How to Get the Most Out of Learning Opportunities

By |2019-09-27T13:02:45+10:00December 11th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Ever wondered why it’s hard to remember the route to a particular place when you were the passenger in the car? Why is it that the driver will most likely remember exactly where to go? Having to actually do the driving and take part in the action of finding the destination causes the information to be embedded in our minds. This is an important thing to remember if you are an employer, a manager or a supervisor needing to train others. At Global Training Institute we value people’s learning and endeavour to give everyone an opportunity to learn in their chosen way. Learning is inhibited when you as the ‘trainer’: Tell them exactly how to do something Do it for them Provide every answer for them when they ask questions Allow them to remain in their comfort zones Refuse to accept mistakes and expect perfection Refuse to guide them through [...]

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The Secrets to Fighting Fatigue

By |2019-09-27T13:02:45+10:00December 9th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Despite your best efforts to plan your day, there are often additional demands on your time. To cope, you will frequently have to call on your energy reserves to boost your staying power. You can’t afford to wilt when the pressure is on – so here are some tips to have you feeling more zip instead of feeling zapped… 1. Understand your rhythms. It’s OK to experience fatigue, because it’s natural to get tired at the same time every day – it’s part of a rhythm. That’s why understanding that rhythm is so important. The best way to cope with your daily rhythm is to work it into your schedule – doing the things that demand the most energy when you’re fresh and, conversely, keeping the less demanding tasks for when you’re in a trough. And the highs and lows can be different for each individual. 2. Watch what you [...]

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Quick and Easy Steps to Challenging Your Employees

By |2019-09-27T13:02:46+10:00December 4th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

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10 Tips for Taking Risks

By |2019-09-27T13:02:47+10:00November 30th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

If you’re keen to display the qualities of true leadership, risk-taking must become part of your executive weaponry. Leaders must be disrupters of the status quo, which often requires them to take risks. Calculated risk-taking helps ‘creative edge’ organisations to thrive; and it earns an enviable reputation for individuals who deliver the positive results. But risk-taking requires courage and an awareness of the following advice… 1. Be aware of the pros and cons of risk taking. Risk taking means moving from a situation of some security to another less secure position. But, to advance, there’ll be times when you must place yourself, even your organisation, at risk. Courage is a basic requirement for risk taking, sometimes at great professional and personal cost. The alternative – choosing not to show leadership – will no doubt result in fewer risks and greater security, but it will also mean the loss of opportunity to [...]

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A Guide to Rehearsing for Your Next Speech

By |2019-09-27T13:02:49+10:00November 16th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The adage: ‘practice makes perfect’, certainly applies to presentation-giving. Research and writing are important parts of the speechmaking process but rehearsing prior to the event is the key to a successful presentation. Indeed, rehearsing can help make an ordinary speech extraordinary. You can be sure that rehearsals form part of even the most experienced presenter’s planning – so why should you neglect that important step… 1. Be confident that your content is appropriate. When you’re satisfied that the content of your speech is almost final (e.g. you’ve covered the main points, you’ve checked the grammar, the ideas flow, you’ve included appropriate transitions), read the speech a couple of times aloud – from your written notes or your computer screen. Make changes to your script. Only when you’re confident with your text can you begin rehearsing in earnest. 2. Know your content. Work with the content of your speech until you’re extremely familiar [...]

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