Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

Laughter in the Workplace!

By |2020-12-10T10:50:56+10:00August 31st, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

 As a manager, you can set the tone by implementing simple techniques to provide employees with a bit of fun and enjoyment. But why? Laughter is an important part of being human. Who doesn't love laughing!? We all need to laugh! Especially now in these hard times, where we can sometimes forget to laugh. Here is some information on the importance of laughter! Laughter heals William Fry Jr, the 'Doctor of Humour', has researched the power of humour for over thirty years. He is convinced that laughter is a total body experience, an 'internal massage' that embraces all the body's systems - muscles, brain, nerves, digestion. Following stimulation and exercise caused by laughter, the body relaxes. Indeed, claims Fry, like jogging, laughter is a good aerobic exercise. It aerates the lungs, relaxes the muscles, nerves and heart, expands breathing and circulation, and enhances oxygen intake and expenditure. He says that [...]

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11 Ways You Can Tackle Priorities

By |2020-07-24T10:59:53+10:00July 24th, 2020|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. It is sometimes possible to prioritise your daily goals and save time and effort. For example, by postponing an inspection of new equipment in the factory block across the parking lot until after lunch, you might find that you can do so after a scheduled mid-afternoon meeting with the factory supervisor. You may even be able to accomplish a couple more of your goals for the day during that one trip. Sensible planning brings its time-saving rewards. 3. Do it – [...]

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How To Choose The Right Course To Study

By |2020-02-27T08:45:13+10:00February 26th, 2020|Leadership, Qualifications, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training|

Advancement in most professions these days requires continuing self-development through formal coursework at recognised educational institutions. Such courses can be very expensive - sometimes running into tens of thousands of dollars. They are also very demanding in terms of your hopes, energy, and time. Drop-out rates can be as high as 30 percent. Many students persevere even though they admit they made the wrong choice. Further study is a major investment, so you would be wise to consider the following advice before choosing your program... 1. Focus on your own qualities. Consider first your personal motivations and hopes. Are you the type of individual who finds formal study hard work, or do you get enjoyment from such activity? Are you seeking specific understanding and skills to boost your future employment prospects, or will study be simply a way of keeping youself up to date, giving you a chance to [...]

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How You Can Stop That Awful Paperwork From Pilling Up

By |2019-09-27T13:02:58+10:00October 5th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Does your desk sometimes look like a cluttered mailroom? Do you then go on a neatness spree – only to watch the untidy stacks of paper mount up again so that, in the following week or two, you have to clean up all over again? Some managers have a constant swirl of paper on their desks and assume that somehow the most important documents will float to the top. If you are being smothered by the paper avalanche, here are some useful ideas that may prove to be your salvation… 1. Adopt a system to process your paperwork. The key to managing the paper war is to develop an effective processing strategy. It is essential to find a structured system that will work for you – and stick with it. For example, the DRAFT system could be considered. Here, all incoming papers are sorted into one of the following five categories: [...]

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How to Criticise Others Constructively

By |2019-09-27T13:02:59+10:00September 30th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

No-one likes to be criticised – even justified criticism has the potential to demoralise. But sometimes managers have no other choice; indeed, not critising errant behaviour is often worse than criticising it. But you can criticise staff so that they actually feel good when you’ve flnished. It’s a very complex management skill that can be learned, particularly if you view criticism as an investment in a colleague’s future… 1. Know when and where to criticise. Criticism should follow errant behaviour as soon as possible, while the experience is fresh in the transgressor’s mind and before anxieties begin to fester or the mistake is repeated. Except in emergencies, such as when a factory worker endangers the life of others, criticise in private, where interruptions can be minimised. If possible, allow for a second contact later in the day, when you can show by your amicability that your regard for the individual has [...]

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A Guide to Using Diaries and Calenders Effectively

By |2019-09-27T13:03:01+10:00September 18th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Every manager should use a time planner… a diary, a day book, an appointment calendar, a daily organiser – call it what you will. Although effective time-management primarily depends on personal discipline and willpower, time planners can help you win that daily battle with time. Here are a few guidelines to get you thinking about how to make best use of those essential management tools – diaries and calendars… 1. Know what a diary should be. Pocket or desk diaries and calendars are the traditional ‘appointment books’ – but they ought to be used for more than recording appointments. They require enough space to list one day’s appointments and, on the same page opening, enough room to comment on the planning or recording of the day’s work: telephone calls, reminders, meeting notes, goals, ideas, lists, events. Your diary should become a written record of events, thoughts, and plans – a book [...]

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What Everybody Ought to Know About How to Prepare Yourself for a Brilliant Career

By |2019-09-27T13:03:46+10:00March 30th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops|

Climbing the management ladder to success is not something to be left to chance. Unfortunately, there is no magic formula. In fact, no two management consultants would agree completely on any certain recipe for reaching the top job. They would agree, however, that, if you are ambitious to reach the top, then the best person to help you get there is yourself. So here are a few guidelines to help you on your way... 1. Be prepared. There are no better candidates for advancement than those who, while handling their own jobs in exemplary fashion, have also prepared themselves for the job above theirs. Keep close to the people whose job you want, for they often have much to say about their successors. 2. Attend seminars and training courses regularly. The sharpening of management skills through continuing education is essential for effective managers. Additionally, exposure to other managers at seminars [...]

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How to Develop a Positive Mental Attitude

By |2019-09-27T13:04:02+10:00February 2nd, 2015|Leadership, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training|

We've all met people who seem to have everything going for them - ideal upbringing, seemingly unlimited talents, useful contacts, and so on. But why is it they never seem to get to first base, careerwise? The answer: attitude. It is often their attitude that limits their achievements. Although changing attitudes is not easy, it can be done. Here's a nine-step process that can lead to the development of a positive mental attitude, a will to win, and career success... 1. Take charge of your attitude. Religious writer Charles Swindoll, encapsulates it precisely: "The longer I live, the more I realise the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think or say or do. It is more important than appearance, giftedness, or skill. [...]

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How to Boost your Self-Confidence

By |2019-09-27T13:04:03+10:00December 17th, 2014|Leadership, Qualifications, Schools, Training|

Personal confidence is something most of us would like more of. And where do we turn to get it? To ourselves, of course, by bolstering and developing those areas that need attention. Increasing self-confidence is primarily a matter of finding out what makes us feel good about ourselves and then practising the relevant behaviour patterns. To grow in confidence yourself, here are strategies you might consider... 1. Set realistic targets for yourself. Self-confidence will not turn you into Superman or Wonderwoman - only allow you to make the best of what you are personally capable of doing. So set reasonable and realistic expectations for yourself, rather than compare yourself with others. Keep upgrading your own standards in lifestyle, behaviour, relationships, and professional achievements. 2. Know what you do best. If you stop and think about even the small things you do each day, you may be surprised to find some [...]

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Writing Effective Resumes to Ensure Success

By |2019-09-27T13:04:25+10:00September 17th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Shortcourses, Soft Skills, Training|

If you ever plan on getting a job or starting a career of some kind, you will have to have a resume. Not just a piece of paper that gives the employer some information about yourself, but rather something that will set you apart from the others applying for the same position. One would like to think that there is one way to write a resume, and that if you follow that exact formula, you're set. But this is not the case. Each employer is different, so some might like one style over another. We can however give you some tips that will turn you in the right direction. One thing that we see over and over again in resumes is an overload of information. I guess there are many resume writers that think quantity will impress people over quality. They are wrong. Employers are busy people, and don't have [...]

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How to put some FUN into your role as Manager!

By |2019-09-27T13:04:30+10:00August 18th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Just because you're a manager, you don’t have to be all buttoned-down and grim. In fact, bringing a little levity to your role as a manager can make you and those around you more relaxed and effective. The best managers in any organisation aren't afraid to show the world that they have a sense of humour they enjoy using. Nor should you be. Humour is good for your career and for your health... 1. Know the value of humour to your own well-being. Many managers often underestimate the value of humour. Research has shown that it not only offers a most effective tool for engaging and relating to staff, but can also relieve stress, defuse a situation, promote trust and team bonding, restore our equilibrium, deflate our pomposity, reveal our essential humanity, offer us new perspectives, and help us to soar above the mundane in our job. It has been shown [...]

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What to Expect at your next Job Interview

By |2019-09-27T13:04:30+10:00August 15th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Job interviews are a critical step in the achievement of a job offer. Your resume might be outstanding and your experience second to none...but if there isn't chemistry in the job interview, you may miss out on the job. Here are a few more tips and hints on what you should expect when arriving at a job interview and how to make sure that you give it everything you've got! Be prepared for these questions 'Never go into a job interview,' says Mitchell Posner in 'Executive Essentials', 'without knowing clearly your answers to these questions'… An icebreaker question: e.g. So, what do you think of this weather we're having? What was your last job? Why did you leave? What did you like about your past jobs? What did you hate? Those were your duties. What were your achievements? Tell me about yourself (Watch for raised eyebrows.) Now I know your [...]

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Facing a Job Interview with Confidence

By |2019-09-27T13:04:32+10:00August 11th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

In applying for a new job, you may indeed be experienced and well qualified, and you may have submitted a wonderful letter of application and a perfect résumé. But today, more than ever, it's that face-to-face interview that really counts. To gain the advantage, you'll need to project a confident image, as the following strategies suggest... 1. Do your homework. If you’ve done your research and preparation thoroughly, it will come across confidently and naturally during an interview. So… Know your résumé thoroughly. Be able to elaborate on each item and to discuss strengths and weaknesses confidently, positively, and honestly. Assemble your résumé, other documentation, and examples of previous work as support material for use when appropriate during the interview. Familiarise yourself with the company and the position you have applied for. You needn't be an expert, but take note of a few important facts. Try to make some global observations based on the [...]

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How to get the most out of Networking

By |2019-09-27T13:04:33+10:00August 4th, 2014|Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training|

Networking is a process that exposes you to new people, new ideas, and new ways of looking at things. Importantly, it can increase your visibility and advance your career prospects. But the creation of this structure of valuable personal interrelationships won’t just happen. You have to develop this network of organisational contacts for yourself - and here’s how you can do so... 1. Be aware of the benefits of networking. Although networking can be a very time-consuming activity, its benefits can be very rewarding to you professionally. It can: help you learn from an increasing range of contacts with whom you can share ideas, advice, and strategies. provide you with referrals for a variety of needs. A good network will always know somebody who can help you. supply you with a sounding board to test your ideas, provide feedback, let off steam, or discuss problems. promote your career as you become [...]

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How to Prepare for Emergencies

By |2019-09-27T13:04:34+10:00August 1st, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Fire, bomb scare, wall collapse, chemical spill - we all hope emergencies will not occur, but a sad fact of life is that they do. So we need to adopt procedures for use in emergencies well before they happen if we are to minimise their traumatic effects... 1. Install smoke alarms and fire extinguishers. Some of the most common emergencies are fire-related. You can be prepared by taking some simple precautions. Contact your local fire service and ask them to visit your premises and provide advice on the strategic placement of fire extinguishers, smoke alarms, and other necessary precautions. Several smoke alarms and fire extinguishers will be required on most sites. The key is to install and maintain. Prepare a schedule that ensures you test your equipment on a regular basis. Clean the equipment annually and have regular alerts to check the efficiency of equipment and procedures. 2. Introduce procedures for bomb [...]

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Effectively Dealing with Confrontation

By |2019-09-27T13:04:34+10:00July 30th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

"By bringing conflicts out into the open and overcoming them, we develop honest, forthright, and loving relationships with ourselves and others. We turn heat into light." Robert Bramson, 'Blaming isn't changing', in Jimmy Calano & Jeff Slazman, CareerTracking, Gower, Aldershot, 1988. Here's an idea During a confrontation, if you reach an impasse, consider calling in a third party, depending on the seriousness of the conflict: Experts are neutral third parties. Their responsibility is simple: to provide data, facts, and information that may help the involved parties improve their understanding of the objective issues in a dispute. Mediation is a process in which a third person helps the parties in conflict to collaborate. Mediators do this by listening, asking questions, and creating a supportive and constructive environment. Arbitration rulings may be binding or voluntary. You get an answer but since the involved parties don’t participate in the solution, they may be less [...]

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How to Take the Heat out of Confrontation

By |2019-09-27T13:04:38+10:00July 28th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training|

Confrontations are unpleasant but inevitable. What is important is that they can provide valuable opportunities to identify and deal with problems that otherwise might have simmered undetected. But there is a technique to handle them constructively. When you find yourself in face-to-face confrontations, here is what you can do to defuse, resolve, and profit from that potentially explosive situation... 1. Make confrontation constructive. For a confrontation to become a beneficial episode, it should provide the following outcomes: The other person’s behaviour changes in the manner desired. The self-esteem of the other person is preserved. Your relationship with the other person remains intact. These outcomes can be realised if you remain objective about the other person’s undesirable behaviour, listen to the other person’s response, identify the effects, describe future expectations, and commit or agree to future behaviour. 2. Choose the time and place. Don’t fuel the fire by initiating any conflict in public. [...]

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Identifying Employee’s Training Needs

By |2019-09-27T13:04:39+10:00July 25th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Training|

When choosing what training is right for your business, it is important to assess what the needs of the employees are so that the training is matched appropriately. There is training available for all staff members, including entry level workers to managers and board executives. To help identify the needs of specific employees, ask the following questions: -          What skills and knowledge are required for staff members to efficiently fulfil their roles? -          How is their success measured? -          Are the employees meeting these levels? Don’t hesitate to ask your employees. They will be your best information resource. Matching needs with training Explore the many Training Packages across the different industries to identify which ones matches the needs of employees. Training Packages outline what skills will be acquired throughout the course and how they will be assessed. Gauge employee’s response To ensure that the training investment does not go to [...]

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Saying No

By |2019-09-27T13:04:39+10:00July 23rd, 2014|Leadership, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Corporate Governance, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In our last blog post we discussed the importance and value of learning to say no! As managers, employees and humans functioning in our every day lives, saying no can be difficult. If you need further inspiration and excitement about the possibility of saying no...here are a few more anecdotes and facts. Liberate yourself! Here's an idea Actor Paul Newman was once having a late lunch in a nearly empty restaurant with his actress wife, Joanne Woodward. They dined uninterrupted but, finishing their meal, they were approached by a man who asked Newman for an autograph. ‘Sorry, but that’s not something I do,’ was the actor’s polite but firm reply. Some people find it difficult to say ‘no’. But it’s something you have the right to do. With all the demands placed on a leader’s time and energy, it’s important to be able to say ‘no’ in a pleasant but [...]

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How to Say ‘No’

By |2019-09-27T13:04:40+10:00July 21st, 2014|Leadership, School of Corporate Governance, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training|

In difficult times, managers are often called on to exercise their powers of veto. Saying 'yes' is so much easier - it's certainly so much less confrontationalist and unpleasant. But managers often have to say 'no' - to proposed expenditures, to the call for extra staff, and to new ideas and other proposals from staff. There is a right way to say 'no' and to minimise the rejection or disappointment that may result... 1. Know when to say no. No is a powerful word. Here's when you might want to use it, suggests motivational writer John Milne: Say No to allow you to define your priorities. Consider international speaker Dr James Dobson. He had to say no to hundreds of speaking invitations that were taking him away from his family. Say No to take control of your time. Control this precious resource by saying a selective, definite no to those meetings and invitations that consume your valuable [...]

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