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8 Steps to Implementing a Great Mission Statement

By |2020-07-03T15:10:53+10:00July 3rd, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

You’ve followed the suggestions provided on previous pages about developing a mission statement and are now ready to implement that mission. If you’ve used an inclusive process to develop the statement, your efforts will be rewarded in this implementation phase: you’ve demonstrated an understanding of the importance in the development of acceptance, commitment, and ownership. Now, in implementation, you can benefit from your efforts thus far… 1. Form an ad hoc committee. Select a working party representative of all groups in the organisation – management and staff. This team, established for the specific purpose of successfully implementing the new mission, will be disbanded after this intention has been realised. By being expansive about committee membership, you will give every group an opportunity to be involved in the implementation process. Make sure that each working party member wants to be involved and, therefore, is prepared to give the task the priority [...]

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The Key to Assessing Training Needs

By |2020-07-24T10:24:04+10:00October 2nd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training, Uncategorized|

If you are looking for appropriate training for your organisation there are a couple of things you need to consider, including: Identifying what the business needs Identifying what the employees need Identifying and Recognising what skills already exist If you can recognise that training will greatly benefit your business, then it’s time to find out what training is needed to fill the gaps. To do this, an assessment of the skill and knowledge gaps within your business will give you a clear understanding of the training needs.  You can do this assessment in multiple ways including personal interviews, supervisory observation, surveys etc. During your assessment ask the following questions: What is the overall vision of the business? Where is the business heading? What areas of the business could benefit from more training? What are the desired outcomes of training? What resources are allocated or available for training [...]

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How to Deal With Dishonest Staff

By |2019-09-27T13:03:20+10:00August 10th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training|

Once upon a time, if an employee was caught stealing in the workplace, instant dismissal would follow. Staff members caught red handed were found to have breached their duty of good faith to the employer; termination of service was an expected outcome. But these days, industrial legislation can protect even dishonest employees. Employers must, therefore, tread carefully when dealing with such staff members… 1. Stay alert. Staff dishonesty is difficult to eliminate from the workplace; it is certainly difficult to detect. The natural loyalty of employers towards their staff often permits such crimes to go undetected. In most cases this loyalty is justified; however, when it is not, the resulting loss can be high for the simple reason that employees have easy access to cash, goods, or valuables. Stay alert. 2. Be scrupulously fair in any investigation. Even if you believe that theft can be proven beyond doubt, a court [...]

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The Great Advantages of Learning Culture

By |2019-09-27T13:03:24+10:00July 21st, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In the last blog post, we talked about establishing a learning culture in the workplace.  In this blog post we talk about other advantages to establishing a learning culture within your life, business or organisation. As well as personal development and continual up skilling, advantages to a learning culture include: Continual Competitive Advantage In today’s world, businesses have endless competition and it’s important to stay on top of new ideas and technology to maintain your edge. Benefits of this include: Motivated and committed employees Increased change management Better customer satisfaction Higher quality products and services Superior business performance  Motivated and Committed Employees Encouraging learning within your organisation encourages personal development for each employee. This gives them ownership over their role and the motivation to achieve excellence. Employees will become more focused, goal-oriented and passionate about the business’ goals. Having an educated workforce makes it easier for managers as they will [...]

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Energising Employees

By |2019-09-27T13:03:37+10:00May 15th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Schools, Soft Skills, Uncategorized|

Why do employees need to be energised? Shouldn’t they be responsible to do that for themselves? Managers and employers are becoming more and more aware that energising employees benefits, not only the employee, but the whole company or organisation. If the working team are motivated and feel supported by their bosses, nothing can stand in their way! Here are 6 reasons where energising may need to occur and why: If the company has recently experienced downsizing and severe organisational change, employees may feel unsettled and insecure about their positions. This could cause them to be less productive than possible. Ensure you create an environment that rebuilds trust and empowers those who are still working at the organisation. They will be re-energised and ready to progress. Employees today, because of generational differences, prefer to be more self-directed rather and autonomous rather than constantly directed and managed. If you allow your employees [...]

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Forming Creative Ideas Through Brainstorming

By |2019-09-27T13:05:05+10:00April 7th, 2014|Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

If you're short on ideas or want a large number of ideas quickly, use the classic group process called 'brainstorming'. The process encourages divergent thinking among group members as they collectively address an issue confronting the organisation. Here are the steps to follow... 1. Explain the process to the group. After familiarising yourself with the steps listed on these pages, outline broadly the brainstorming process to your group. If the approach is new to some participants, begin with a simple practical exercise. For example, 'To what other uses might a common house brick be put?' Encourage the group's creative input, with a recorder listing all the suggestions offered. 2. Discuss the rules for brainstorming. The brainstorming process has five basic rules which can now be elicited from your group following the introductory exercise. These are: Keep an open mind - suspend criticism on anyone's idea. Let yourself go - 'free-wheel' in terms [...]

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Vision Equals Success

By |2019-09-27T13:05:06+10:00April 2nd, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Diploma, School of Business, School of Corporate Governance, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills, Training|

"We shall not cease from exploration, And the end of all our exploring Will be to arrive where we started And know the place for the first time." T.S.Eliot, Four Quarters. In our last blog post we discussed the value of vision and how powerful it is for an organisation to have a strong vision. In this blog post we have compiled some facts, tips and anecdotes for you to enjoy that will continue to give us an understanding about building a vision for our organisations. Smile & ponder Someone once said that doers get to the top of the oak tree by climbing it. Dreamers sit on an acorn. While arriving at and articulating your vision requires more than simply dreaming, in the long run the vision will only become a reality through action - and that will require climbing, not sitting! It's a fact On 6 June 1844, George [...]

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Articulating a Vision for your Organisation

By |2019-09-27T13:05:07+10:00March 31st, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Diploma, School of Business, School of Corporate Governance, School of Management, Schools, Shortcourses, Soft Skills, Training|

It is so easy for an organisation to busy itself with daily activities that it can become oblivious to its future, without reflecting or envisaging what can happen, without a vision or a sense of direction. Your organisation may be active in the short term; but, without a vision of the future, it will lose direction, purpose, and control - those essential ingredients for success in the long term. Here is one way of articulating for your organisation a vision linking values, purpose, and mission... 1. Get ‘vision’ in context. Visionary organisations have two distinct, stand-out features - an enduring character that transcends all other things like products, bosses, management fads, and technological breakthroughs; and visible, vivid, real futures as yet unrealised. Vision helps to bring those two features to life. In 'Leaders', Warren Bennis and Bert Nanus defined an organisational vision as: 'A mental image of a possible and desirable [...]

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Valuing Training in the Workplace

By |2019-09-27T13:05:08+10:00March 24th, 2014|Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Management, School of Project Managment, Schools, Shortcourses, Training|

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training only increases employee motivation and inspires them to take on more responsibility and challenges. Whether your organisation needs training in Business, Management, Project Management or Civil Construction, we can help! Introducing one of our graduates Rod Caldicott who completed the Diploma of Management with us. Hear about how this qualification has benefited him in many areas. Maybe this type of training will also assist your employees [...]

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10 Commandments of Goal Setting

By |2019-09-27T13:05:13+10:00March 10th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Training|

Goal Setting - Global Training Goal setting is a vital part of achieving success. Those who establish their goals are more likely to achieve the success they desire as opposed to those who neglect this discipline. Here are some funny reminders for goal setting! The Ten Commandments of Goal Setting 1. Thou Shall Make Clear Decisions Decide what you want, why you want it and how to achieve it. You are the only one who can do this for yourself 2. Thou Shall Remain Focused The m focused you are, the sooner you will achieve your goal 3. Thou Shall Invite Failure Failure is inevitable. Instead of ignoring, or refusing to acknowledge it, grow from the experience. 4. Thou Shall Set Their Goal in Writing Don't forget your goals! Write them down and look at them frequently 5. Though Shall Plan Well Planning increases performance. Plan with detail. 6.Though Shall [...]

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What Does the Public See from Your Organisation?

By |2019-09-27T13:05:38+10:00December 11th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Target Markets, Workshops|

What the public see and think about your organisation is a very important element for profitable business. If there is a negative perception about your business, it will drastically decrease your ability to grow and strengthen. Here is some more ideas that may help you consider things you haven't yet thought of. "Buildings deteriorate, products malfunction, copyrights expire, but if properly managed, an organis-ation’s good name and reputation grow in value with each passing year." Mary Ann Pires, US communications consultant. The importance of design to image IBM was one of the first companies to make image and design a corporate religion. A simple, straightforward declaration of principles by the son of the founder left nothing to chance. On 26 January 1961, President Thomas J. Watson Jr issued to all supervisors his famous one-paragraph edict that has never been amended: "Good design is good business. Imaginative use of design helps [...]

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Does Your Organisation Have the Right Public Image?

By |2019-09-27T13:05:39+10:00December 9th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

"Put quite simply, image is the picture that other people have of you. It is also the picture you hold of yourself. If your organisation projects a true and attractive reflection of itself, you have a strong competitive advantage in the marketplace. A neglected, poorly communicated or outdated image can leave an indelible and damaging impression… Once an identity is created, it must then be continuously managed. Marketing, advertising and public relations are the tools for image creation and maintenance." Linda Vining, School Image by Design, Spirit of Adventure, Randwick, 1994, p. 4. Don't forget Building a good reputation: There is no quick and easy way to have a good reputation. A good reputation is everyone’s job, not just management’s. You cannot have a good external reputation unless you have a good internal reputation. Important decisions by stakeholders are based invariably on trust. It may take years to build a [...]

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How to Get the Right Public Image for Your Organisation

By |2019-09-27T13:05:39+10:00December 6th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Workshops|

Sensible organisations are careful to develop and sustain a good public image. They strive to become good neighbours, showing concern for the affairs of the community in which they operate. And if they don't live up to community expectations, they will rightly be subjected to community criticism. Public support is therefore of the utmost importance. But many managers expect this support without taking positive steps to win it. Here are some principles essential for gaining a good public image... 1. Plan your program. Planning is essential. In devising ways to win community support for your organisation, you must take into account information that the public has, wants, and needs about your organisation. Consider also such basic factors as your audience, program timing, techniques you will use, and potential media coverage. 2. Become a good neighbour. Do your activities upset the local community in which you operate? If so, do something [...]

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Tips and Tricks: Organising Others to Save Time!

By |2019-09-27T13:06:03+10:00August 21st, 2013|Leadership, Qualifications, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Target Markets|

In our last blog post we explored some simple steps that you can take to organise others and save yourself time. Here are a few more handy tips and tricks based around this very important topic. The more time we save the more successful we can be! Here's an idea How many times have you been on an important phone call when a colleague comes into your office (or lingers beside your desk), stands there, and waits for you to finish the call so s/he can tell you something? This, of course, is distracting - if not discourteous, to you and can destroy your focus during the call. And, of course, your colleague is wasting his/her time waiting for you to finish. The solution? Keep a pad of paper and a pen on the corner of your desk. Every time this situation occurs, push the pad over to the person [...]

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