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How YOU can Become a Better Writer

By |2019-09-27T13:03:00+10:00September 23rd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The ability to express oneself clearly on paper and to write effective reports, memos, letters, and other business documents is one of a manager’s most important skills. But some managers find it difficult to write clearly, concisely, and convincingly. Others take far longer than necessary to complete a written assignment. No matter whether your task is a letter, memo, report or novel, you can become a better writer if you follow this advice… 1. Prepare yourself. Before you begin to write, consider these three key issues: Know precisely the purpose of your writing task. You must first be clear about the purpose of your task. Ask yourself: What do I want the reader to think, do, or know? The more specific you can be with your answers, the easier it will be for you to plan your writing. Know your reader. Reading is a solo activity, so you must imagine you are [...]

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Knowing How to Break Bad News

By |2019-09-27T13:03:09+10:00August 31st, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The need for managers to break bad news can occur without warning (a family crisis, for example). But bad news can be associated with everyday work life (such as redundancy, failure to gain a promotion, or refusal of a major project proposal). Whatever the situation may be, breaking bad news can be difficult – even distressing. Although no one likes delivering bad news, the process can be handled effectively and empathetically, leaving the recipient appreciating your help and communicating to others your managerial ability… 1. Prepare yourself. Delivering bad news is a difficult, often unpleasant task; but it is one of your responsibilities as manager. Preparation is vital and an important part of that preparation is that your ego be removed from the process. The issue should not be what the person will think of you or how you feel about delivering the news. Your focus must be on conveying [...]

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How to Prepare a Budget

By |2019-09-27T13:03:51+10:00March 9th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training|

Thomas Paine, the great revolutionary writer, is supposed to have said ‘People don’t plan to fail, they fail to plan’. His words of wisdom can certainly be applied to budgeting. Planning (together with foresight) is acknowledged as the best way to avoid financial problems. A well-planned budget helps you to collect and use information about the day-to-day functions of your business and to spot problems before they derail your business plan. Here are the steps to follow in developing your next budget... 1. See budgeting as a vital management tool. Your budget process consists of three main parts - forecasting revenue and expenditure, recording actual revenue and expenditure, and reporting and acting on variance between the two. Budgets usually evolve from business plans and, therefore, will change over time. Your first budget may be nothing more than a statement of targets. In subsequent years, with established benchmarks and an improving [...]

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