When there is a gap between what an employee can do and what that employee should be able to do, training is needed. Most learning takes place on the job, and its success will depend largely on the effectiveness of the training method and the ability of the manager, or his or her nominee, to instruct the worker in that new skill. Here is a proven strategy to help you master the training process... 1. Don’t take the need for staff training lightly. If you do not offer your staff the training they need to perform their jobs safely, you can be held liable for negligence. As lawyer Alan Levins elaborates in 'The Boss's Survival Guide': "If you put a truck driver on the road without the training to keep him from being a hazard, you could be liable if he caused an accident. Similarly, an employee could file a [...]