Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

How to Use Praise to Motivate Your Staff

By |December 2nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Praising is a management skill that is simple, inexpensive, and inexhaustible. Praise rewards when reward is due. It builds a feeling of goodwill and motivation. It provides positive encouragement to continue good practice and creative endeavour. It has a ripple effect, providing deserved acknowledgement for the person who is performing well, and conveying to an entire staff that good work will be recognised. But it is important that the right kind of praise be given in the right way, at the right time, and for the right reasons… 1. Find something to praise in every staff member. If a compliment can boost the spirit, lack of one from important people can hurt for a long time. People need praise. If you look hard enough, you’ll catch even your borderline employees doing something right. Compliment them on that action right there and then. If you get into the habit of doing that, [...]

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The Most Efficient Way to Deal With Emergencies

By |September 2nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Is it really a crisis? What is its probable impact? How much time do we have? Who else is involved and who is likely to be involved? What resources do we have in place and what will we need? 3. Stay calm. There are three essentials for remaining cool in a crisis: It’s OK to be nervous. Sports psychologists and athletes have exposed the myth that, if you get nervous, you’ll perform poorly. Try to relax. This is a time when your mind and body need to be in sync. Breathe deeply; talk yourself through the situation; and repeat positive affirmations. Remain calm. Nervousness is OK; panic is not. Work through a process methodically, confronting problems rather than avoiding them. 4. Call your crisis team into action. Earlier preparation will pay off when assembling your crisis management team. Members know their roles, they are familiar with procedures in the crisis [...]

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Knowing How to Break Bad News

By |August 31st, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The need for managers to break bad news can occur without warning (a family crisis, for example). But bad news can be associated with everyday work life (such as redundancy, failure to gain a promotion, or refusal of a major project proposal). Whatever the situation may be, breaking bad news can be difficult – even distressing. Although no one likes delivering bad news, the process can be handled effectively and empathetically, leaving the recipient appreciating your help and communicating to others your managerial ability… 1. Prepare yourself. Delivering bad news is a difficult, often unpleasant task; but it is one of your responsibilities as manager. Preparation is vital and an important part of that preparation is that your ego be removed from the process. The issue should not be what the person will think of you or how you feel about delivering the news. Your focus must be on conveying [...]

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How to Give Feedback

By |May 18th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Soft Skills, Training|

Contact Us Feedback is a powerful management process. If used effectively, it will maintain or improve your employees' output and, in turn, improve the overall performance of the organisation. Employees want feedback because it helps them learn about themselves and their performance. To provide effective feedback - positive or negative - consider these guidelines... 1. Provide feedback continually. Whether informal, on-the-run comments or formal performance reviews, feedback will be less traumatic and more effective if it is given continually. Continuity of reporting is essential. 2. Provide immediate feedback if possible. Feedback will have maximum effect if given while the behaviour is fresh in the minds of both parties. The most powerful feedback is given when you actually catch someone doing the right or wrong thing. Delayed feedback should occur only if it would embarrass the employee in front of others or if you require further information. 3. [...]

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How to Beat the Monday-Morning Blues #2

By |March 18th, 2015|Uncategorized|

In our previous blog we stated 6 ways to make returning to work each week more enjoyable, here are some more tips! Your 'Mondays Blues' can be quickly changed with just a few adjustments! 7. Exercise on Monday morning. Before heading off to work on Monday morning, jog around the block, or try some exercises. Bring some zest back into your life. Keep your body fit so that your emotions and your body don't become drags on your mind. 8. Get up early on Mondays. If you sleep in on Monday mornings, you will only be adding to your misery. Rise early, exercise, have breakfast, read the paper, and snap yourself into the routine of the coming week. 9. Schedule interesting meetings for Monday mornings. Good company and stimulating conversation can lift your spirits. If you want to start the week well, schedule a meeting with interesting colleagues. 10. Avoid [...]

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Tips for Career Advancement

By |November 5th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Choosing a career is a hard decision to make. The decision and choice you make will impact you for most of your life because it sets a course for you for decades. Whether you are working towards a solid career, or still diversifying to discover where your passion lies, there are a few things you can do to immerse yourself and get the most out of your career choice. First, realize that since you make that choice you can always make another one. In other words, you are not locked into a single career for life. You can change your mind and your direction at any time. Whether you change your mind or stick with your original decision, you will want to advance and refresh your job and career often. It’s called Career Advancement and should be a part of any career plan and path. Most professions require constant advancement [...]

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When it’s Time for a Career Change

By |September 19th, 2014|Leadership, Qualifications, Schools, Soft Skills, Training|

Did you go to work today and wish that you were doing something different? Have you been looking at online courses and dreaming of a change? Maybe it's time you thought seriously about a career change! Did you know that the average person changes their career six times in their working life? There are many different reasons why a person would decide to switch careers- they may be laid off at their current job, a dream job may come along, people in a committed relationship may find themselves having to consider new prospects due to a change in location of the job of the other partner, or someone may just become plain bored in their current career, to the point where it feels like there is no point to the day. Career changes are not a bad thing, but they need to be planned according to the circumstances of your [...]

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