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8 Tips to Prepare for Your Next Speech

By |May 13th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Short Courses, Soft Skills, Training|

Managers are frequently called on to speak at professional meetings, service clubs, and community groups, and to present briefings or reports within their organisation. If a speech has been well prepared, with a definite purpose, and well-rehearsed, it will be successful. The most effective public speakers faithfully observe several important steps when preparing for a speaking engagement. As you prepare for your next speech, you might also wish to adhere to these proven guidelines... 1. Understand clearly why you have been invited. Before accepting an invitation to speak, be sure you know why you were invited and what the audience wants to hear. Decline the invitation if you feel you have little to contribute on the topic. 2. Sketch out a brief plan of attack. Three preliminary considerations must be addressed before beginning: First, clarify the purpose of your speech - to persuade, inform, amuse? What do you want your [...]

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Never Give Up: Part 1

By |October 22nd, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, Schools, Soft Skills, Training|

You've heard it before...NEVER GIVE UP! But how does one practically keep going when the odds seem against them? Explore the facets of giving up and the potential rewards of sticking through the difficult times... What’s this to do with business anyway? Some will ask – “What’s a heading like this got to do with business? The answer is - everything. One of the largest network marketing organisations in the world has a tape, which they give to their employees and agents entitled “Never Quit”. The essence of the message on the tape is that if you don’t quit, you’ll make it. That should be the quote displayed on every businessperson’s desk. When you think about it, if you never quit you will make it. Many people in business have quit or have felt a failure simply because they did not believe they could succeed. They lacked faith in themselves [...]

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Writing Effective Resumes to Ensure Success

By |September 17th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Shortcourses, Soft Skills, Training|

If you ever plan on getting a job or starting a career of some kind, you will have to have a resume. Not just a piece of paper that gives the employer some information about yourself, but rather something that will set you apart from the others applying for the same position. One would like to think that there is one way to write a resume, and that if you follow that exact formula, you're set. But this is not the case. Each employer is different, so some might like one style over another. We can however give you some tips that will turn you in the right direction. One thing that we see over and over again in resumes is an overload of information. I guess there are many resume writers that think quantity will impress people over quality. They are wrong. Employers are busy people, and don't have [...]

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Facing a Job Interview with Confidence

By |August 11th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

In applying for a new job, you may indeed be experienced and well qualified, and you may have submitted a wonderful letter of application and a perfect résumé. But today, more than ever, it's that face-to-face interview that really counts. To gain the advantage, you'll need to project a confident image, as the following strategies suggest... 1. Do your homework. If you’ve done your research and preparation thoroughly, it will come across confidently and naturally during an interview. So… Know your résumé thoroughly. Be able to elaborate on each item and to discuss strengths and weaknesses confidently, positively, and honestly. Assemble your résumé, other documentation, and examples of previous work as support material for use when appropriate during the interview. Familiarise yourself with the company and the position you have applied for. You needn't be an expert, but take note of a few important facts. Try to make some global observations based on the [...]

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Networking is Simple!

By |August 8th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Networking is such a big topic with so many juicy tips and hints! We can't resist giving you one more blog post full of different stories, hints and tips for you to become the best net worker you can be! Never eat lunch alone! In 'The Pursuit of Wow!', management guru Tom Peters advises managers never to eat lunch alone. He reasons that there are 49 working weeks in a year and, after subtracting some holidays, you are left with 225 lunches per year. That, says Peters, is 225 opportunities to network and develop relationships with colleagues and clients. Of course, his calculations don't even include power breakfasts - 'a new opportunity for networking', says Peters.   How to mingle Networking at events, whether business or social, can be fulfilling and produce the desired result when done well. Here are some guidelines, with thanks to Ivan Misner, author of 'Networking [...]

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How to get the most out of Networking

By |August 4th, 2014|Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training|

Networking is a process that exposes you to new people, new ideas, and new ways of looking at things. Importantly, it can increase your visibility and advance your career prospects. But the creation of this structure of valuable personal interrelationships won’t just happen. You have to develop this network of organisational contacts for yourself - and here’s how you can do so... 1. Be aware of the benefits of networking. Although networking can be a very time-consuming activity, its benefits can be very rewarding to you professionally. It can: help you learn from an increasing range of contacts with whom you can share ideas, advice, and strategies. provide you with referrals for a variety of needs. A good network will always know somebody who can help you. supply you with a sounding board to test your ideas, provide feedback, let off steam, or discuss problems. promote your career as you become [...]

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Effectively Dealing with Confrontation

By |July 30th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

"By bringing conflicts out into the open and overcoming them, we develop honest, forthright, and loving relationships with ourselves and others. We turn heat into light." Robert Bramson, 'Blaming isn't changing', in Jimmy Calano & Jeff Slazman, CareerTracking, Gower, Aldershot, 1988. Here's an idea During a confrontation, if you reach an impasse, consider calling in a third party, depending on the seriousness of the conflict: Experts are neutral third parties. Their responsibility is simple: to provide data, facts, and information that may help the involved parties improve their understanding of the objective issues in a dispute. Mediation is a process in which a third person helps the parties in conflict to collaborate. Mediators do this by listening, asking questions, and creating a supportive and constructive environment. Arbitration rulings may be binding or voluntary. You get an answer but since the involved parties don’t participate in the solution, they may be less [...]

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Identifying Employee’s Training Needs

By |July 25th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Training|

When choosing what training is right for your business, it is important to assess what the needs of the employees are so that the training is matched appropriately. There is training available for all staff members, including entry level workers to managers and board executives. To help identify the needs of specific employees, ask the following questions: -          What skills and knowledge are required for staff members to efficiently fulfil their roles? -          How is their success measured? -          Are the employees meeting these levels? Don’t hesitate to ask your employees. They will be your best information resource. Matching needs with training Explore the many Training Packages across the different industries to identify which ones matches the needs of employees. Training Packages outline what skills will be acquired throughout the course and how they will be assessed. Gauge employee’s response To ensure that the training investment does not go to [...]

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Saying No

By |July 23rd, 2014|Leadership, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Corporate Governance, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In our last blog post we discussed the importance and value of learning to say no! As managers, employees and humans functioning in our every day lives, saying no can be difficult. If you need further inspiration and excitement about the possibility of saying no...here are a few more anecdotes and facts. Liberate yourself! Here's an idea Actor Paul Newman was once having a late lunch in a nearly empty restaurant with his actress wife, Joanne Woodward. They dined uninterrupted but, finishing their meal, they were approached by a man who asked Newman for an autograph. ‘Sorry, but that’s not something I do,’ was the actor’s polite but firm reply. Some people find it difficult to say ‘no’. But it’s something you have the right to do. With all the demands placed on a leader’s time and energy, it’s important to be able to say ‘no’ in a pleasant but [...]

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How to Conduct a Successful Video Conference

By |July 14th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

One of the outcomes of the events of September 11, 2001, has been increased attention on video conferencing as a means of eliminating or reducing the need to travel. The issue of safety has been added to the previous cost-benefits of reduced travelling time and costs; time can be spent more productively. Increasingly, these benefits have made video conferencing more popular as a means of bringing people together - across the country and around the world. Here’s how to make sure you derive maximum value from your next video conference... 1. Arrange service provision. Video conferencing is a flexible medium facilitated by satellite, broadcast, or cable signals. In addition, web conferencing can be adapted to mini-conferencing by incorporating digital cameras. To choose the best option, obtain expert advice. Some larger organisations have in-house facilities and expertise, but you might need an external service provider. Contact the provider as soon as possible; [...]

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