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How to make the most of your business lunch

By |March 19th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, Schools, Shortcourses, Soft Skills, Training|

Mmm! On Monday we talked about how to make the most out of your business luncheon. Here's a few more quick tips we've compiled for you. It's a fact There’s a growing trend for people to get out of their offices for business meetings and to use the café or coffee shop as an extension of their workplace. Small businesses, corporate enterprise, and government are all using the cosmopolitan café environment, creating a more casual and relationship-based approach to client and staff meetings. The workforce is moving away from working 9 to 5 at one location. It is much more fragmented and casualised. It is also cost-effective for some businesses to no longer have offices. The business lunch was generally the prerogative, almost exclusively, of male CEOs. This new phenomenon is more broad-based, more inclusive. The increasing number of women in the work-force are at the leading edge of this [...]

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Becoming a better leader Pt 2.

By |March 14th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Leadership, School of Local Goverment, School of Management, Schools, Shortcourses, Soft Skills, Training|

Happy Friday! Below are our last few tips for you on becoming a great leader. Tell us what you think! What makes a leader? Fred Fiedler argues that leadership is not something we can generalise about. It is a relationship between one person and other individuals with whom that person interacts. 'A person might be a brilliant leader in one situation and ineffective in another,' he says. 'General George Patton was a very effective combat tank division commander, but I think he'd have trouble leading my local school's Parent Teacher Association. And many good PTA chairmen might not make very good tank division commanders.' Effective leadership is really judged by the interaction between the leader's personality - what he or she brings to the situation - and the degree to which the situation gives the leader control and influence, he concludes. Our leadership moment "Leadership is a consensual task, a [...]

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Becoming a great leader

By |March 12th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills, Training|

On Monday we discussed how you can become a leader. So over the next couple of days, we are going to equip you with a few more hints, tips and strategies for becoming the most influential leader you can be. It's a fact Do you know why geese fly in that characteristic V-formation, honking their way over thousands of kilometres to a warmer destination? Consider these fascinating observations - which can have meaning for perceptive leaders: Leadership upfront is rotated. When the lead goose gets tired, it swaps the point position with a goose in the V-formation. By flying as a team, the geese help each other by creating an upward air current for one another. Each flap of the wings literally creates an uplift for the bird immediately following. In fact, someone has estimated that by helping each other in this way, the flock gets 71 per cent greater [...]

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How to become a leader

By |March 10th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Leadership, School of Local Goverment, School of Management, Schools, Shortcourses, Soft Skills, Training|

Leadership is not an exclusive club for those who are 'born with it'. Although leadership relies on some inherited characteristics, it also depends on training and experience. Indeed, many of the traits and abilities that are the raw materials of leadership can be acquired. If you link those traits with an essential desire to achieve, nothing can keep you from becoming a leader. You may even become a great leader. This ten-point program will get you started... 1. Believe that you can become a leader. Leadership is a function; it is something that a person does, a set of skills - and any skill can be learned, strengthened, and enhanced. Not all leaders are 'born leaders'; and leadership is certainly not just a group of personality traits. The leader lives within each of us. So acknowledge that leadership begins with your own belief in yourself. 2. Be sure you have a burning [...]

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How to Listen Actively

By |March 3rd, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Leadership, School of Management, School of Project Managment, Shortcourses, Soft Skills, Training|

Listening accounts for well over half of a manager's communication time, and it is unquestionably the weakest link in the communication chain. We simply don't listen well enough. The failure is not in the hearing, but in our ability to attend to what we hear. Listening is hard work. It's so easy to 'switch off'. If only we listened attentively and with empathy, we would eliminate so many misunderstandings, arguments, delays, and mistakes. Become a better listener by adhering to the following advice... 1. Commit yourself to each individual act of listening. Whenever you need to hear everything someone is saying, commit yourself - really commit yourself - to do so. Say to yourself, 'The most important thing in my life at this moment is to understand this person's feelings and views.' Accordingly, focus all of your listening capacity on the speaker for the next five, fifteen, or fifty minutes. Actually [...]

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