Short Course

Staff Management – Short Course PD Bundle

Staff Management – Short Course PD Bundle

Short Course: Staff Management – Short Course PD Bundle

Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. To read more about this shortcourse, click here

Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions.

This Human Resource Management program will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. To read more about this shortcourse, click here

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. The Supervising Others shortcourse will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline. To read more about this shortcourse, click here

Enrol In Our Short Course Today!
$75

Code: Short Course Bundle

Module: 36

Length: 12-18 hours

Start Dates: As soon as enrolled

Delivery: Online

Entrol In Our Short Course Today!

Code: Short Course Bundle

Module: 36

Length: 12-18 hours

Start Dates: As soon as enrolled

Delivery: Online

Short Course: Staff Management – Short Course PD Bundle

Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. To read more about this shortcourse, click here

Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions.

This Human Resource Management program will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. To read more about this shortcourse, click here

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. The Supervising Others shortcourse will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline. To read more about this shortcourse, click here

Progress Your Skills to understand…

Coaching And Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. This Human Resource Management program will give managers

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. The Supervising Others shortcourse will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Short Course Overview

SHORT COURSE: Staff Management – Short Course PD Bundle

CODE: Short Course Bundle

MODULE: 36

DURATION: 12-18 hours

DELIVERY: Online

START DATES: As soon as enrolled

Why complete your Short Course with GTI?

  • Help gain you new knowledge

  • Formally recognize your skills

  • Prove your experience

  • Learn new skills

  • No heavy theory, no essays, no exams

  • Online 24/7  access to resources

Module

There are 36 modules in this short course.

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail
  • Keeping Your Workspace Organised
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox
  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules
  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting
  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • A Brief History
  • What is Human Resources Today?
  • The General Format
  • Types of Questions
  • Do’s and Don’ts
  • The Orientation Process
  • The Role of Management and the Role of Human Resources
  • Tips and Tricks
  • Daily Checklist for the First Week
  • Following Up at the End of the Week
  • Weeks and Months Later
  • Understanding Your Role and Responsibilities
  • Understanding Local Rules
  • Understanding Industry-Specific Rules
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Defining the Requirements
  • Identifying Opportunities for Improvement and Growth
  • Setting Verbal Expectations
  • Putting Expectations in Writing
  • Understanding Cascading Goals
  • The SMART Way
  • Helping Others Set Goals
  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach
  • Level One: Complete Supervision
  • Level Two: Partial Supervision
  • Level Three: Complete Independence
  • Deciding to Delegate
  • To Whom Should You Delegate?
  • Providing Instructions
  • Monitoring the Results
  • Troubleshooting Delegation
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions
  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations
  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Defining Harassment
  • Types of Workplace Discrimination
  • A Manager’s Responsibility
  • An Employer’s Responsibility
  • Defining Violence
  • A Manager’s Responsibility
  • An Employer’s Responsibility
  • Choosing the Time and Place For Feedback
  • Types of Employee Appraisals
  • Using the Feedback Sandwich
  • Encouraging Growth and Development
  • Understanding Your Role
  • Understanding Your Choices
  • Having the Meeting
  • Following Up
  • Documenting Events
  • Preparing for the Decision
  • Making the Decision
  • Communicating the Decision
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Characteristics of Good Feedback
  • Feedback Delivery Tools
  • Informal Feedback
  • Formal Feedback
  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using Routines and Rituals to Simplify Your Workday
  • Using a Conflict Resolution Process
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
  • What to Do If You’ve Been Promoted from within the Team
  • What to Do If You’re Leading a Brand New Team
  • What to Do if You’re Taking on an Established Team
  • Ask the Right Questions of the Right People
  • Go to Gemba
  • Keep Learning!
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

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1. Click the ‘Add to Cart’ or ‘Enrol Now‘ button and your course will be added to the shopping cart.

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5. Check your inbox for an email titled ‘Staff Management – Short Course PD Bundle download’. Your email will have a link for you to download all your materials.  If you do not receive your email, contact us at [email protected]

6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.

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Still not sure?

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