Workplace Diversity

Improve your understanding of Workplace Diversity…

With globalisation bringing the world together, diversity has continued to increase in the last decade. John F. Kennedy said, “If we cannot end now our differences, at least we can help make the world safe for diversity.” With diversity becoming more prevalent in the workplace, it is important to understand what diversity means and how you can be a part of creating a more diverse world and home. This online tutorial will give you a clear understanding of different terms and concepts to do with diversity as well as how to break down different barriers, effectively communicating with others, being pro-active in the workplace, dealing with complaints and choosing courses of action. These skills are essential for everyone living in the modern day world.

Complete this Workplace Diversity Skills online course, and discover how to:

  • Understand what diversity means and different terms and concepts that are used when discussing diversity
  • Understand stereotypes, how they develop and how bias plays a role
  • Break down different barriers by changing your personal approach and encouraging changes in the workplace and other situations
  • Identify the difference between listening and hearing and the importance of effective communication in different situations
  • Communicate with power
  • Ensure your body language matches what you are saying and how to check that you are not sending unwanted signals
  • Prevent discrimination and take a proactive role
  • Cope with discrimination and how to identify if you have been discriminated against and what courses of action can be taken
  • Understanding your role when complaints are given to you as a person, manager or organisation and what response is appropriate

Workplace Diversity Skills and Tactics


You will also gain dozens of Workplace Diversity skills and tactics to assist in your development:

  • Legal Understanding
  • Identifying your perceptions
  • Encouraging change
  • Verbal communication skills
  • Asking questions
  • Communicating with power
  • Non-verbal communication skills
  • Body language
  • Tools to being proactive
  • Tools to cope with discrimination
  • Methods of reprisal
  • Dealing with complaints
  • Creating support systems

So why delay? Register now to gain instant access to your short couse materials download and start straight away…

Who Should Complete this Course

Workplace Diversity is designed to benefit anyone who would like to understand more about diversity and how to manage it effectively, no matter if you are at work or home. Supervisors and Managers should definitely develop these skills.

Course delivery method: – This short course can be done as an online tutorial or 1-day corporate workshop
This Course is just 1 of the 43 in our ‘Skills, Strategies and Solutions Series’ of:

  • Online Tutorials
  • Corporate Training Programs – Soft Skills Collection

Here’s what you’ll receive:

  • Course
  • Training manual
  • Quick Refernce sheet – Helpful hints, tips and template

So, Register NOW, gain instant access and start straight away…

How to register and get started straight away:
Click ‘Enrol Now’ and follow the prompts on the screen. Your course materials will be emailed to you.

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For more information about Employee Development


Why not contact us today to discuss your staff training requirements.


Short Courses Payment Options

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You can enrol and start on your course today!

1. Click the ‘Add to Cart’ or ‘Enrol Now’ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘continue shopping’.

3. When you have finished shopping, complete the ‘Billing Information’ section and click ‘Checkout’.

4. You will be directed to PayPal, where you can complete the payment process.  PayPal (Accepts credit card or PayPal account).

5. Check your inbox for an email titled ‘Workplace diveristy short course download’.  Your email will have a link for you to download all your materials.  If you do not recieve your email, please contact us at [email protected]

6. Enjoy your tutorial and we trust that you will gain new skills and knowledge.



Start today!


Click the Button Below to enrol in a Short Course and start today!

Workplace Diversity Course Outline:

Module One: Getting Started

  • Icebreaker
  • Ground rules
  • The parking lot
  • Workshop objectives
  • Action plans and evaluation forms

Module Two: Understanding Diversity

  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview

Module Three: Understanding Stereotypes

  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding What This Means

Module Four: Breaking Down the Barriers

  • Changing Your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes

Module Five: Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power

Module Six: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Module Seven: Being Proactive

  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination

Module Eight: Coping with Discrimination

  • Identifying if You Have Been Discriminated Against
  • Methods of Reprisal
  • Choosing a Course of Action

Module Nine: Dealing with Diversity Complaints as a Person

  • What To Do If You’re Involved In A Complaint
  • Understanding Your Role
  • Creating a Support System

Module Ten: Dealing with Diversity Complaints as a Manager

  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path

Module Eleven: Dealing with Diversity Complaints as an Organization

  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

To gain a better understanding of Workplace Diversity before you enrol, click here.