Short Course

Problem Solving & Decision Making – Short Course PD Bundle

Problem Solving & Decision Making – Short Course PD Bundle

Short Course: Problem Solving & Decision Making – Short Course PD Bundle

Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help you understand the different methods of communication and how to make the most of each of them. To read more about this shortcourse, click here

Creative Problem Solving

Every day we encounter problems that need solving. These problems come in different shapes and sizes, and often we solve them without consciously thinking about it. However, in recent years, psychologists have found that truly successful problem solvers use a similar process to identify and implement the solution to the problem. This tutorial will give participants an overview of the creative problem solving process, as well as key tools that are applicable to everyday problem solving. To read more about this shortcourse, click here

Emotional Intelligence

Emotional Intelligence (EI) refers to the ability of understanding your own feelings, and that of others, and identifying how those feelings influence behaviour and motivation. The term Emotional Intelligence was first introduced by Wayne Payne in 1985, resulting in a growing recognition of the value of emotions and how it can affect work, and life, outcomes. This online tutorial will equip you to be emotionally intelligent in different areas of your life so that you can harness the power of your emotions to positively impact everyday situations. To read more about this shortcourse, click here

Enrol In Our Short Course Today!
$75

Code: Short Course Bundle

Module: 36

Length: 12-18 hours

Start Dates: As soon as enrolled

Delivery: Online

Entrol In Our Short Course Today!

Code: Short Course Bundle

Module: 36

Length: 12-18 hours

Start Dates: As soon as enrolled

Delivery: Online

Short Course: Problem Solving & Decision Making – Short Course PD Bundle

Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help you understand the different methods of communication and how to make the most of each of them. To read more about this shortcourse, click here

Creative Problem Solving

Every day we encounter problems that need solving. These problems come in different shapes and sizes, and often we solve them without consciously thinking about it. However, in recent years, psychologists have found that truly successful problem solvers use a similar process to identify and implement the solution to the problem. This tutorial will give participants an overview of the creative problem solving process, as well as key tools that are applicable to everyday problem solving. To read more about this shortcourse, click here

Emotional Intelligence

Emotional Intelligence (EI) refers to the ability of understanding your own feelings, and that of others, and identifying how those feelings influence behaviour and motivation. The term Emotional Intelligence was first introduced by Wayne Payne in 1985, resulting in a growing recognition of the value of emotions and how it can affect work, and life, outcomes. This online tutorial will equip you to be emotionally intelligent in different areas of your life so that you can harness the power of your emotions to positively impact everyday situations. To read more about this shortcourse, click here

Progress Your Skills to understand…

Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

Creative Problem Solving

Norman Vincent Peale once said, “Every problem has in it the seeds of its own solution. If you don’t have any problems, you don’t get any seeds.”

Emotional Intelligence

Emotional Intelligence (EI) refers to the ability of understanding your own feelings, and that of others, and identifying how those feelings influence behaviour and motivation. The term Emotional Intelligence was first introduced by Wayne Payne in 1985, resulting in a growing recognition of the value of emotions and how it can affect work, and life, outcomes.

Short Course Overview

SHORT COURSE: Problem Solving & Decision Making – Short Course PD Bundle

CODE: Short Course Bundle

MODULE: 36

DURATION: 12-18 hours

DELIVERY: Online

START DATES: As soon as enrolled

Why complete your Short Course with GTI?

  • Help gain you new knowledge

  • Formally recognize your skills

  • Prove your experience

  • Learn new skills

  • No heavy theory, no essays, no exams

  • Online 24/7  access to resources

Module

There are 36 modules in this short course.

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail
  • Keeping Your Workspace Organised
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox
  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules
  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting
  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action plans and evaluation forms
  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analyzing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course Of Action (Next Steps)
  • Identifying the Problem
  • PAG vs. PAU
  • Determining the Scope
  • Writing the Problem Statement
  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria
  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas
  • Logistical Solutions
  • Using Affinity Diagrams
  • Word-Chaining
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action plans and evaluation forms
  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy
  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions
  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions
  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations
  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Using the Box Method
  • Using the Six Thinking Hats
  • Using the Blink Method
  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting
  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist
  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting
  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up
  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together
  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively
  • Optimism
  • Pessimism
  • The Balance Between Optimism & Pessimism
  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Start Now – gain instant access to your course!

1. Click the ‘Add to Cart’ or ‘Enrol Now‘ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘Continue Shopping’.

3. When you have finished shopping, complete the ‘Billing Information‘ section and click ‘Checkout’.

4. You will be redirected to Paypal, where you can complete the payment process.  Paypal (accepts credit card or your Paypal account).  You will receive an order invoice in your email inbox.

5. Check your inbox for an email titled ‘Problem Solving & Decision Making – Short Course PD Bundle download’. Your email will have a link for you to download all your materials.  If you do not receive your email, contact us at [email protected]

6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.

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