BSB40120 Certificate IV in Business (Business Administration)
Great for all office and administration staff.
Where can this course take you?
This business course could be the key to solve your current career
frustrations and assist you to advance your career across a wide range of
Once completed you will be equipped with:
• Your Certificate IV of Business qualification,
• letters after your name (Cert IV Bus)
• Eligibility for Membership to Professional Associations
– eg Australian Institute of Office Professionals
• Your Career Plan (developed for the next 2 -5 years)
• Your Resume and LinkedIn profile updated
Are you involved in helping to organise office processes as an admin officer or office team member?
Or are you in the frontline with customer service or marketing?
Or would you like to move into one of these roles? This Certificate IV in Business is designed just for you.
This online Business course provides you with the fundamental skills you need. It is the essential starting point for you to develop your career in business.
This Certificate IV in Business develops your practical skills, and gives you the knowledge and support you need to learn administration, marketing, customer service or sustainability management.
Designed for busy people, you can study at your own pace and become qualified. With flexibility built in at every stage, you can maintain your work-life balance while building your future and advancing your Career.
COURSE: Certificate IV in Business + Certificate IV (Business Administration)
IDEAL FOR: Young People, Re-enter the workforce, career swapping, admin experience but no formal qualification, wanting to update skills.
This practical program provides skills, knowledge and support so that you can learn administration skills that will help to make the office run smoothly. Learn the practical strategies that will make a REAL difference to:
Writing complex documents
Organizing business meetings
Implementing and monitoring WHS
There are 12 units in this qualification. Your units may differ depending if you have credits, if you are completing another qualification also at the same time or if you have chosen different electives.
This unit describes the skills and knowledge required to implement and review workplace information systems. It involves identification, collection, initial analysis and use of information.
The applies to individuals whose work will normally be carried out within methods and procedures which require planning and evaluation, leadership and guidance of others, and some discretion and judgement.
This unit describes the skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use.
The unit applies to individuals with a broad knowledge of business resources and well-developed skills to ensure adequate resources are available to perform the work of the organisation. They may have responsibility to provide guidance to, or delegate aspects of these tasks to others.
This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
The unit applies to those employed in a range of work environments who are required to organise a variety of business meetings. They may provide administrative support within an enterprise or have responsibility for these tasks in the context of a particular team, workgroup or project.
This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.
This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.
The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.
This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.
1. The terms ‘occupational health and safety’ (OHS) and ‘work health and safety’ (WHS) are equivalent, and generally either can be used in the workplace. In jurisdictions where model WHS laws have not been implemented, registered training organisations (RTOs) are advised to contextualise this unit of competency by referring to existing WHS legislative requirements.
2. The model WHS laws include the model WHS Act, model WHS Regulations and model WHS Codes of Practice. See Safe Work Australia for further information.
This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.
This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).
The unit applies to individuals who operate with a high level of autonomy, have excellent communication skills and apply knowledge of organisational policies and relevant legislation.
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Start your Qualification Training Program with us for a 3 Week Trial Period (Free For Service & Funded Students) or till your first Census date (Vet Student Loans Students). Attend your first student area tour, a session with your Trainer and receive your folder with training materials.
If at the end of that period You have not been happy with the service given to you OR You do not believe that the training program will provide you with the skills, knowledge and hope that you were looking for OR The program is not what you thought you were getting then we will fully refund all money paid to us, less $100 to cover administration costs PLUS Allow you to keep any folders, training notes, etc.
All we ask is that you return the course material and complete the necessary withdrawal forms and a written survey to allow us to improve in the future.