Assertiveness and Self Confidence
Improve your assertiveness and self confidence…Self confident and assertiveness are two skills
that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express
your self-worth when communicating with others, life can be very painful. This online tutorial will
give you an understanding of what assertiveness and self confidence each mean (in general and
to you personally) and how to develop those feelings in your day-to-day lives.
Complete this Assertiveness and Self Confidence Skills short course, and discover how to:
- Define assertiveness and self confidence, and list the four styles of communication
- Describe the types of negative thinking, and how one can overcome negative thoughts
- Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
- Define the importance of goal setting, and practice setting SMART goals for assertive behavior
- Utilize methodologies for understanding your worth — and the use of positive self-talk
- List reasons why a pleasing appearance and body language are critical for creating a strong first impression
- Practice sending positive communications phrased as “I-Messages”
- Use the STAR model to make your case during a presentation challenge
- Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
- Practice strategies for gaining positive outcomes in difficult interpersonal situations.
Assertiveness and Self Confidence Tactics and Techniques
You will gain dozens of essential Assertiveness and Self Confidence skills and strategies
including:
- Asking Questions
- Listening
- Setting Smart goals
- Creating Positive Self-Talk
- Body language
- Speaking confidently
- Coping techniques
- Dealing with difficult behaviour
So, why delay. Register now, gain instant access to your short course online and start straight away…Who Should Complete this courseAssertiveness and Self Confidence skills is designed to benefit everyone who would like to become more assertive and self confident, no matter if you are at work or at home. Supervisors and Managers should definitely develop these skills.
- Online Tutorials
- Corporate Training Programs – Soft Skills Collection
Here’s what you’ll receive:
- Course
- Training Manual
- Quick Reference Sheet – Helpful hints, tips and templates
Click ‘Enrol Now’ and follow the prompts. Your course materials will be emailed to you.
For more information about Employee Development
Why not contact us today to discuss your staff training requirements.
Start Now – gain instant access to your course!
1. Click the ‘Add to Cart’ or ‘Enrol Now‘ button and your course will be added to the shopping cart.
2. You can add other courses by clicking ‘Continue Shopping’.
3. When you have finished shopping, complete the ‘Billing Information‘ section and click ‘Checkout’.
4. You will be redirected to Paypal, where you can complete the payment process. Paypal (accepts credit card or your Paypal account). You will receive an order invoice in your email inbox.
5. Check your inbox for an email titled ‘Administrative Support short course download’. Your email will have a link for you to download all your materials. If you do not receive your email, contact us at [email protected]globaltraining.edu.au
6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.
Start today!
Administrative Support Course Outline:
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Getting Organised, Part One
- Dealing with E-Mail
- Managing Electronic Files
- Keeping Track of the Paper Trail
- Making the Most of Voice Mail
Module Three: Getting Organised, Part Two
- Keeping Your Workspace Organised
- Using a To-Do Book
- The Extra Mile: Adding Project Management Techniques to Your Toolbox
Module Four: Managing Time
- Managing Your Time
- Keeping Others on Track
- Maintaining Schedules
Module Five: Getting It All Done On Time
- Prioritizing
- The Secret to Staying on Track
- Goal Setting
Module Six: Special Tasks
- Planning Small Meetings
- Planning Large Meetings
- Organizing Travel
Module Seven: Verbal Communication Skills
- Listening and Hearing: They Aren’t the Same Thing
- Asking Questions
- Communicating with Power
Module Eight: Non-Verbal Communication Skills
- Body Language
- The Signals You Send to Others
- It’s Not What You Say, It’s How You Say It
Module Nine: Empowering Yourself
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions
Module Ten: The Team of Two
- Working with Your Manager
- Influencing Skills
- What to Do in Sticky Situations
Module Eleven: Taking Care of Yourself
- Ergonomics
- Stress Management
- Dealing with a Heavy Workload
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations