Terms and Conditions

Please note: All pricing shown on this site is in Australian dollars (AUD) only, and payments must be made in Australian dollars.

Terms and Conditions

The following terms and conditions of sale apply from 31st May 2011 and supersede all previous arrangements. Any transactions with Global Training Institute Pty Limited ABN 74111214610 (hereinafter referred to as “Global Training Institute” unless otherwise specified) on or after 31st May 2011 are subject to these terms and conditions.

1. Definitions

“Products and Services” shall mean all publications, electronic or print including training materials (online and hard copy), books and notes related thereto, videos, software, and any other charges.

2. Prices

All products and services will be invoiced at the price prevailing at the time of purchase. Prices are subject to change without notice.

3. GST

Prices are inclusive of GST, and where relevant or GST exempt for educational purposes. GST charges on all Products and Services are at the applicable legislated rates for Australia.

4. Payment Terms

Payment is at point of purchase or within 7 days of receipt of invoice.

The ‘payment due’ date is printed on the invoice. Payment remittances must clearly set out all invoices that are being paid. Where this information is not supplied, at Global Training Institute’s option, your payment may be allocated to the oldest outstanding item. Any deductions made for recognised claims, where the credit notes have not yet been raised, must be accompanied by full details of the invoice numbers and return authorisation numbers. Late payment may affect your credit facility.

5. Statement of Account

Statements are produced on request.

Accounts are conducted on a monthly basis. Statements are forwarded after the end of each month.

6. Overdue Accounts

Global Training Institute reserves the right to withhold supply to any customer who trades outside the agreed trading terms. Late payment of accounts may lead to a cessation of service, termination of access to Members Area….

7. Cancellation Fee

Global Training Institute reserves the right to charge a processing fee for cancelled courses.

Students and Members wanting to cancel from a course will need to follow the procedures outline in the student handbook.

17. Course enrolment

I give consent to Global Training Institute to make any enquiries necessary to verify the information disclosed in this application.

By accepting these terms I agree to pay the Course fees (plus GST if applicable) for the Course using the payment method I have selected under this Course Enrolment Agreement.

I accept that I am required to pay the full amount of the Course fees even if I do not complete my Course or fail to advise Global Training Institute of withdrawal from my Course during the orientation period.

In the event that I do not complete the Course within the given timeframe, my Course will be immediately suspended and access to my Course denied.

The duration of my Course is stated in the Global Training Institute Course Description and/or advised at time of enrolment.

Upon receipt of the Course Fee as determined in my Course enrolment agreement, Global Training Institute agrees to:

  • Provide a tax invoice on request
  • Provide login details to access my online Members Area course materials and assessments
  • Assess and provide feedback on my submitted assessment projects
  • Provide Trainer and Assessor support throughout the duration of the course
  • Issue a Certificate and a statement of results or a Statement of Attainment/s upon successful completion of any units of competency or qualification.
  • A certificate of attendance or completion will be issued for short courses

Course Enrolment:

I acknowledge the following, in relation to course enrolment:

Course enrolment is complete when the student has been issued a username and password for online Members Area access.

Global Training Institute and the student will agree on a date for online course access, this date will be known as the agreed course commencement date.

Course duration is effective from the agreed course commencment date.

Login access to available units will be active as at the agreed course commencement date.

A student will be deemed to have commenced their course at the time of first login on or after the agreed commencement date.

The Course is non-transferable once the student has commenced.

Orientation period:

Students enrolled in a Nationally Recognised Course of 8 units or more have a fourteen day orientation period from the agreed course commencement date in which to access the course and ensure that the course meets their requirements.

Eligible cancellation during orientation period:

A student who wishes to cancel within the orientation period of fourteen days, may do so provided they have not accessed more than two units of the course, provided they have not accessed third party materials. Cancellation is done by contacting a Global Training Institute Course Advisor.

Payment Plan:

I agree to honour the payment plan and understand that:

  • All instalments must be paid on or before the due date;
  • Global Training Institute reserves the right to suspend access to my online Members Area and course in the event that I fail to pay any part of the Course Fees.
  • In the event that I request or fail to advise my course cancellation, the balance of my course fees will be paid in full or continue to be paid under my payment plan schedule; and
  • Global Training Institute will not issue a Certificate or Statement of Attainment/s until course fees are paid
    in full.

Should I default on the repayment schedule:

  • An opportunity will be provided for an adjustment to be made the to the payment arrangements.
  • My enrolment will be suspended and my whole outstanding account will become immediately due and payable if outstanding amounts have not been renegotiated
  • If the outstanding debt is forwarded to a debt collection agency, I may also be required to pay additional fees associated with the debt collection process.

Course Materials:

I acknowledge that:

Course Materials are supplied in an online environment, unless otherwise stated in the Global Training Institute Course Description, and once enrolment has ended, access to the Members Area is denied. Therefore it becomes the student’s responsibility to save and/or copy content as required for reference purposes only and in accordance with copyright legislation.

The content of the online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of Global Training Institute or its providers. You may not reproduce any part of the online Course Materials without the prior written consent of Global Training Institute.

Course Extension Policy

If I wish to continue with my course beyond the expiry date, application for a course extension must be made in writing to Global Training Institute and received 14 days prior to expiry date.

Global Training Institute will not be obliged under any circumstances to extend the period of a students enrolment if the student has not completed the program/Course in the allocated time.

Once the allocated time for a given program/course has ended the student will no longer be provided with access to the Members Area, course material, course assessment and unlimited trainer support.

A quote will be provided for additional extensions required by a student.

17. Jurisdiction

The terms and conditions of this sale shall be subject to the laws of the State of Queensland, Australia and the courts of Queensland.

18. Exclusions

All conversations, representations and statements not embodied in quotation or invoicing or not confirmed in writing by Global Training Institute are expressly excluded and shall not be deemed to be part of any quotation, invoice, order or contract, or to have induced the order or to have any legal effect whatsoever.

19. Variations of Terms & Conditions of Sale

Global Training Institute reserves the right to vary these terms and conditions of sale without notice. The terms and conditions are to be subject to the provision of any relevant legislation, including but not limited to the Trade Practices Act 1974.

Short Courses Only:

If a candidate withdraws from any non-accredited short course prior accessing the course, a full refund will be made less an administration fee of $10.

Refunds do not apply to an enrolment cancellation from any short course where the student has accessed the short course materials.

Confidentiality and Privacy

We will keep any information (including your account details) in your direct debit request confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.

We will only disclose information that we have about you:

o to the extent specifically required by law; or

o for the purposes of this agreement (including disclosing information in connection with any query or claim).

o information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.

Student Handbook:

The GLOBAL TRAINING INSTITUTE Student Handbook is available for download from the GLOBAL TRAINING INSTITUTE website. I accept it is my responsibility to ensure I read and understand the GLOBAL TRAINING INSTITUTE Student Handbook prior to enrolment.

Offers for Returning Students:

Nationally Recognised Course Units

The nationally recognised course unit/s you completed with GLOBAL TRAINING INSTITUTE may be valid for several qualifications. This means you can receive credit transfer into a course you wish to complete. Each unit’s credit transfer will give you $100 off your next nationally recognised course. Each credit transfer also reduces the number of units you will have to study.

Nationally Recognised Certificate IV and Diploma Courses

On completion of your Certificate IV or Diploma with GLOBAL TRAINING INSTITUTE, you will be entitled to receive 15% discount off the next nationally recognised course you enrol in with GLOBAL TRAINING INSTITUTE. You may receive credit transfers in a variety of other Certificate IV and Diploma qualifications. Each unit’s credit transfer will give you $100 off your next nationally recognised course. Each credit transfer also reduces the number of units you will have to study.


GLOBAL TRAINING INSTITUTE may revise the Student Handbook, Policy Documents and any terms and conditions contained in this agreement, at any time in our sole discretion. Any such revisions will be available from our website.

Acceptance of Course Enrolment Agreement:

By accepting the terms of this Course Enrolment Agreement:

  • You are warranting that you are 18 years of age or over; or
  • If you are under 18 years of age, you must ensure your parent or guardian accepts the conditions of this Course Enrolment Agreement. By such execution, your parent or guardian acknowledges and accepts the terms and conditions herein, including guaranteeing the principal liability to make payment of the course fee; and
  • You are not legally bankrupt; and
  • You are giving GLOBAL TRAINING INSTITUTE consent to undertake, if applicable, a credit check with the Credit Reference Association of Australia