BSB50420
Diploma of Leadership and Management
Strengthen the Capability Behind Confident, Modern LeadershipIn leadership roles, you’re often balancing expectations from every direction — supporting your team, managing conflict, keeping operations moving and making decisions others rely on. This qualification strengthens the capability behind real-world leadership so you can lead with clarity, confidence and credibility.
100% Online Delivery
Build capability to lead teams and manage everyday operational demands
9–16 Month Completion
Strengthen skills in communication, performance management and problem-solving
Flexible Payment Options: VISA, MasterCard, time payments.
VET Student Loans approved (subject to eligibility). See our VET Student Loans page for full details.
NSW Smart & Skilled funding approved (subject to eligibility and funding availability). See our Funding Information page for full details.
Strengthen the Capability Behind Confident, Modern LeadershipIn leadership roles, you’re often balancing expectations from every direction — supporting your team, managing conflict, keeping operations moving and making decisions others rely on. This qualification strengthens the capability behind real-world leadership so you can lead with clarity, confidence and credibility.
What You'll Develop
- Relationship-building and leadership communication
- Emotional intelligence for people leadership
- Team effectiveness, coordination and performance support
- Critical thinking for clearer decision-making
- Influential communication across diverse audiences
- Skills to manage operational plans
- Capability to maintain safe workplace practices
- Risk management and problem-solving approaches
- Diversity and inclusion leadership
- Continuous improvement facilitation
- Customer service leadership and service improvement
- Financial planning and budgeting awareness
Quick Facts
Duration
9–16 months (self-paced, fast-track available)Study Mode
100% online – self-paced and flexible, with people to help when you need itUnits
Assessment
Workplace projects — no examsSupport
Unlimited trainer support by phone and emailCredit Transfer and RPL PathwaysIf you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Most experienced workers save 3 to 6 months of study time through RPL. Your practical experience has real value and we help you prove it.
Comprehensive Curriculum
Leadership requires clarity, communication and consistent decision-making. These modules help you strengthen your capability to support teams, improve operations and lead confidently in changing environments. Each module typically takes around 4 weeks to complete but can be completed faster if your personal time allows.Module 1
BSBLDR523Leadership depends on trust; this module builds your ability to support healthy, productive workplace relationships.
Module 2
BSBPEF502People look to leaders for stability; this module strengthens emotional awareness and empathetic leadership.
Module 3
BSBTWK502Teams perform better with structure; this module helps you build clarity, accountability and cohesion.
Module 4
BSBCRT511Clear thinking improves outcomes; this module teaches you how to coach others through structured problem-solving.
Module 5
BSBCMM511Leaders must communicate with clarity; this module builds confidence in influencing decisions and presenting ideas.
Module 6
BSBOPS502Operational plans keep teams aligned; this module strengthens planning, monitoring and performance oversight.
Module 7
BSBWHS521Safety is part of leadership; this module helps you guide safe practices across your team or work area.
Module 8
BSBOPS504Leaders must anticipate issues; this module builds your ability to identify risks early and implement solutions.
Module 9
BSBTWK501Inclusive environments improve performance; this module strengthens your capability to support diverse teams.
Module 10
BSBSTR502Good leaders improve systems; this module teaches you to guide team-based improvement activities.
Entry Requirements
To make sure this course is the right fit and that you’re set up for success, you’ll need to meet the following entry requirements.Age: 25 Years or over
Academic Suitability: Proof of completing:
– Year 12/Senior Certificate; or
– An AQF Qualification at Level 4 or above (Australian Certificate IV, Diploma, University Degree); or
– Pass a Government approved LLN Test. (You must display competence at or above Exit level 3 in both numeracy and literacy)
Industry Experience:
– 2+ Years relevant Industry Experience supervising at least 2 employees in a work crew; or
– Completed Certificate IV in Leadership and Management; or
– Company Referees to testify your skill level. This would involve a phone conversation with each referee
Language Requirements- See 'English Language Entry Requirements' for more informationNotes:• Applicants who do not meet the above criteria may request a meeting with the Training Manager/CEO. Enrolment may be accepted at their discretion.• These requirements do not apply to Traineeships but are strongly recommended.
Honest WarningPeople without the recommended experience often struggle and may not complete the course. This is simply due to the level of responsibility required in the assessments. If you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Career PathwaysLeadership capability opens pathways across industries, with salaries typically ranging from $80K to $135K, depending on sector, responsibility and team size.
Graduate Success Stories
“I found the support processes were excellent and thorough, with constant reminders and prompting. The area of the course that had the most significant impact on my life was the relevance of my everyday business operations. I was sometimes affirmed in what I already knew, and sometimes given new ways to achieve goals. I found the personal development aspect of the training gave me a much better understanding of how to reach my goals, as well as human resources and developing new skills in the recruitment process. I have already recommended your training. I found it thorough and worthwhile. It really makes you think and apply your knowledge to your own situation.”
Glenn Raine
“I found the support processes to be helpful. Using the completion tool and scheduling completion dates assisted in finishing on time. The support offered by staff was very good. I would recommend this program as content was relevant to the industry.”
Adrian Basso
"The mix of practical and written assessments helped me put my learnings into practice as well as explore them in greater detail. Many of the questions helped me develop a very well-rounded understanding of each of the units which has assisted me greatly in both my personal and professional life. These units have helped me develop knowledge of certain business functions I wouldn't normally engage with - allowing me to be a more valuable, well-rounded manager."
Eros