BSB50120
Diploma of Business (Business Development)
Strengthen the Skills That Drive Business GrowthIn business development roles, you’re often expected to bring in opportunities long before anyone shows you the frameworks behind influence, strategy, and client growth. If you’re ready to strengthen those skills and create more consistent results, this qualification helps you turn practical experience into recognised capability.
100% Online Delivery
Build practical capability to drive growth and new opportunities
9–16 Month Completion
Strengthen your skills in sales strategy, client development and market analysis
Flexible Payment Options: VISA, MasterCard, time payments.
VET Student Loans approved (subject to eligibility). See our VET Student Loans page for full details.
NSW Smart & Skilled funding approved (subject to eligibility and funding availability). See our Funding Information page for full details.
Strengthen the Skills That Drive Business GrowthIn business development roles, you’re often expected to bring in opportunities long before anyone shows you the frameworks behind influence, strategy, and client growth. If you’re ready to strengthen those skills and create more consistent results, this qualification helps you turn practical experience into recognised capability.
What You'll Develop
- Social media engagement planning to improve brand presence
- Product and service promotion aligned to customer needs
- Customer service strategy implementation
- High-level customer service management capability
- Resource planning and allocation for BD activities
- Clear, influential workplace communication
- Meeting leadership and facilitation skills
- Client and business relationship-building capability
- Business risk identification and treatment planning
- Budget management for BD operations
- Critical thinking and team decision-making capability
- Sustainability and responsibility practices in business environments
Quick Facts
Duration
9–16 months (self-paced, fast-track available)Study Mode
100% online – self-paced and flexible, with people to help when you need itUnits
Assessment
Workplace projects — no examsSupport
Unlimited trainer support by phone and emailCredit Transfer and RPL PathwaysIf you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Most experienced workers save 3 to 6 months of study time through RPL. Your practical experience has real value and we help you prove it.
Comprehensive Curriculum
Business development relies on consistent communication, strong customer understanding, and the ability to create value aligned with business goals. These modules build confidence in managing relationships, interpreting customer needs, influencing outcomes, and contributing to measurable growth. Each module typically takes around 4 weeks to complete but can be completed faster if your personal time allows.Module 1
BSBMKG546Digital presence affects reputation and lead flow; this module helps you develop engagement plans that attract and nurture potential clients.
Module 2
BSBMKG434When messaging feels unclear, opportunities fall flat; this module strengthens your ability to communicate value in a way customers respond to.
Module 3
BSBOPS404Customer expectations shift quickly; this module teaches you to interpret insights and implement strategies that improve satisfaction and loyalty.
Module 4
BSBOPS505Managing customer service requires consistency; this module builds capability to monitor service levels and refine delivery.
Module 5
BSBOPS501Resource limitations affect follow-through; this module supports you to plan, allocate, and manage resources that underpin BD success.
Module 6
BSBXCM501BD roles depend on influence; this module helps you lead communication, deliver presentations, and engage stakeholders with confidence.
Module 7
BSBTWK503Every meeting shapes opportunity; this module strengthens your ability to run meetings with structure, clarity, and purpose.
Module 8
BSBTWK401Relationships drive growth; this module helps you build trust, maintain rapport, and support long-term client value.
Module 9
BSBOPS504Clients expect reliability; this module teaches you to identify and treat risks that affect BD projects and customer confidence.
Module 10
BSBFIN501BD requires financial understanding; this module builds confidence in budget planning and financial decision-making.
Entry Requirements
To make sure this course is the right fit and that you’re set up for success, you’ll need to meet the following entry requirements.Age: 25 Years or over
Academic Suitability: Proof of completing:
– Year 12/Senior Certificate; or
– An AQF Qualification at Level 4 or above (Australian Certificate IV, Diploma, University Degree); or
– Pass a Government approved LLN Test. (You must display competence at or above Exit level 3 in both numeracy and literacy)
Industry Experience:
– 2+ Years relevant Industry Experience supervising at least 2 employees in a work crew; or
– Completed Certificate IV in Business/Business Administration; or
– Company Referees to testify your skill level. This would involve a phone conversation with each referee
Language Requirements- See 'English Language Entry Requirements' for more informationNotes:• Applicants who do not meet the above criteria may request a meeting with the Training Manager/CEO. Enrolment may be accepted at their discretion.• These requirements do not apply to Traineeships but are strongly recommended.
Honest WarningPeople without the recommended experience often struggle and may not complete the course. This is simply due to the level of responsibility required in the assessments. If you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Career PathwaysBusiness development professionals commonly progress into strategic growth, sales leadership, account management and customer experience roles, with overall industry salaries typically ranging from $85K to $140K, depending on responsibilities, client portfolio size, and organisational structure.
Graduate Success Stories
“This course has given me the confidence and skills to apply for the job of business development manager. My studies apply to my work. I have grown as a person whilst undertaking this course and would recommend it.”
Watipa Ngwenya
“The learning information was easy to understand and to locate. The fact that the training was self paced and flexible was very helpful and was the trainers and the advice they gave throughout the course.”
Kylie