Certificate IV in Business

Build Confident, Well-Rounded Business Capability

Business roles often grow faster than the training people receive. You’re expected to solve problems, communicate clearly, support teams, manage expectations and keep work moving — usually all at once. It’s easy to feel capable but under-recognised. This Certificate IV gives structure to the skills you already use daily, while developing the business judgement, communication and coordination ability needed to step into supervisor, coordinator or office-based leadership roles. It’s practical, supportive, and focused on real workplace outcomes. If you want to feel more confident, get officially qualified or open doors to higher-paying business roles, this course provides a clear, flexible pathway forward.

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100% Online Delivery

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9–16 Month Completion

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Build broad, practical business capability

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Certificate IV in Business

Build Confident, Well-Rounded Business Capability

✓

100% Online Delivery

✓

9–16 Month Completion

✓

Build broad, practical business capability

✓

Strengthen communication, coordination and leadership skills

Investment

Full fee:$5,750

With scholarship:$2,970

Save $2,780 - Eligibility criteria apply

Flexible Payment Options: VISA, MasterCard, time payments.

Affordable weekly or fortnightly payment plans available.

NSW Smart & Skilled funding approved (subject to eligibility and funding availability). See our Funding Information page for full details.

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Download Course Flyer

Build Confident, Well-Rounded Business CapabilityBusiness roles often grow faster than the training people receive. You’re expected to solve problems, communicate clearly, support teams, manage expectations and keep work moving — usually all at once. It’s easy to feel capable but under-recognised. This Certificate IV gives structure to the skills you already use daily, while developing the business judgement, communication and coordination ability needed to step into supervisor, coordinator or office-based leadership roles. It’s practical, supportive, and focused on real workplace outcomes. If you want to feel more confident, get officially qualified or open doors to higher-paying business roles, this course provides a clear, flexible pathway forward.

What You'll Develop

Strong personal work habits and priority management
Clear, professional writing across multiple business formats
Ability to implement and monitor WHS procedures
Practical business risk-management skills
Customer-service strategy and improvement capability
Emotional intelligence for better communication and teamwork
Skills to promote products, services and business activities
Recruitment and onboarding coordination skills
Critical thinking for business problem-solving
Digital-tool confidence and secure online collaboration
Relationship-building and professional networking skills
Clear, practical communication strategies for the workplace

Quick Facts

Duration

9–16 months (self-paced, fast-track available)

Study Mode

100% online – self-paced and flexible, with people to help when you need it

Units

12 units of competency

Assessment

Workplace projects — no exams

Support

Unlimited trainer support by phone and email

Credit Transfer and RPL PathwaysIf you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%. Most experienced workers save 3 to 6 months of study time through RPL. Your practical experience has real value and we help you prove it.

Graduate Success Stories

“The course was very self explanatory and very practical I would fully recommend it. I learnt heaps of new skills in business and management”.

Learned valuable new skills

Paul Court

“I feel a lot more equipped in the areas of recruitment selection and induction processes and working with others. The training has given me many work skills. The internet login was a pleasure to work with, easy to follow and allows students to follow their updates effectively. I would recommend this course to anyone who is interested in excelling their career portfolio”

Enhanced career readiness

Geoffrey Celliers

“The GTI trainers and staff were always available when I called and happy to help. Training assessments were relevant and I can now implement what I learnt on the job. Particular assessments prompted me to explore, understand and apply many policies/legislative documents I hadn’t considered previously. Questions were written well for easy comprehension, making learning easy. The online base of the course made downloading, uploading and checking assessment simple.”

Stronger on-the-job application

Bianca Shepherson

BSBOPS404Customer expectations keep rising; this module strengthens your ability to build service systems that improve satisfaction and reduce frustration.

Module 6

BSBPEF502Work becomes easier when people feel understood — learn emotional-intelligence skills that improve communication, leadership and teamwork.

Module 7

BSBMKG434Marketing doesn’t need to be complex; build foundational skills to create simple, effective promotional activities.

Module 8

BSBHRM415Hiring can feel chaotic — learn how to support recruitment processes, organise interviews and streamline onboarding.

Module 9

BSBCRT411Business challenges rarely have obvious solutions; develop practical problem-solving techniques that help you make sound decisions.

Module 10

BSBTEC404Modern workplaces rely on digital tools — this module builds your confidence in online collaboration and information security.

Module 11

BSBTWK401Strong relationships drive opportunity; learn how to communicate professionally, build trust and maintain effective networks.

Module 12

BSBXCM401Clear communication reduces mistakes — develop practical skills for discussions, presentations and workplace interactions.

People without the recommended experience often struggle and may not complete the course. This is simply due to the level of responsibility required in the assessments. If you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.