Certificate IV in Leadership and Management

Build Leadership Capability That People Trust

Many leaders learn through experience — often without support, structure or training. You might already be coordinating people, solving problems or guiding workflow, but still feel unsure about the “right way” to lead. It’s a common gap: responsibility without clear development. The BSB40520 Certificate IV in Leadership and Management provides the practical tools to lead confidently. You’ll learn how to manage relationships, support team performance, communicate clearly, manage risks, strengthen workplace safety and guide continuous improvement. The focus is on real, everyday leadership — not theory for theory’s sake. If you want to step into a leadership role, grow in your current position, or gain recognition for the leadership work you already do, this qualification provides a clear, practical and nationally recognised pathway.

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100% Online Delivery

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9–16 Month Completion

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Build practical, real-world leadership and people-management skills

Certificate IV in Leadership and Management

Build Leadership Capability That People Trust

✓

100% Online Delivery

✓

9–16 Month Completion

✓

Build practical, real-world leadership and people-management skills

Strengthen communication, problem-solving and team-coordination capability

Investment

Full fee:$5,750

With scholarship:$2,570

Save $3,180 - Eligibility criteria apply

Flexible Payment Options: VISA, MasterCard, time payments.

Affordable weekly or fortnightly payment plans available.

NSW Smart & Skilled funding approved (subject to eligibility and funding availability). See our Funding Information page for full details.

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Download Course Flyer

Build Leadership Capability That People TrustMany leaders learn through experience — often without support, structure or training. You might already be coordinating people, solving problems or guiding workflow, but still feel unsure about the “right way” to lead. It’s a common gap: responsibility without clear development. The BSB40520 Certificate IV in Leadership and Management provides the practical tools to lead confidently. You’ll learn how to manage relationships, support team performance, communicate clearly, manage risks, strengthen workplace safety and guide continuous improvement. The focus is on real, everyday leadership — not theory for theory’s sake. If you want to step into a leadership role, grow in your current position, or gain recognition for the leadership work you already do, this qualification provides a clear, practical and nationally recognised pathway.

What You'll Develop

Strong personal work-management habits
Emotional intelligence for modern leadership
Clear, confident workplace communication
Critical thinking for decision-making
Ability to lead and facilitate team performance
Skills to maintain positive, effective relationships
Practical frontline leadership capability
Business-risk management awareness
WHS implementation confidence
Continuous-improvement mindset
Customer-service leadership strategies
Operational-plan coordination skills

Quick Facts

Duration

9–16 months (self-paced, fast-track available)

Study Mode

100% online – self-paced and flexible, with people to help when you need it

Units

12 units of competency

Assessment

Workplace projects — no exams

Support

Unlimited trainer support by phone and email

Credit Transfer and RPL PathwaysIf you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%. Most experienced workers save 3 to 6 months of study time through RPL. Your practical experience has real value and we help you prove it.

Graduate Success Stories

“Since doing my Cert IV's, I have had good feedback from my employers about promotions and pay rises. The management skills I learned helped me to see more productive ways of doing tasks. I found the RPL process easy to understand and follow instructions.

Improved management capability

Greg Antaw

"I mean it sincerely, that without your help and support to complete my two qualifications, I would not have landed my dream job. Thanks.”

Dream job achieved

Scott Campbell

“The qualification backed up what I do day to day. I learned more about company policies and environment factors which I’m now more aware of at work. It was a very accommodating course because it allowed me to do it in my own time and at times which suited me. It did not interfere with my work days and therefore would certainly recommend the training to others. The staff were always very supportive at all times. Excellent.”

Stronger policy understanding

Paul Abbott

“The support processes were fantastic! Thankyou. Had it not been for the continuous support and encouragement that I received from GTI staff, I may never have completed the training. The Certificate IV in Leadership & Management allowed me to revisit and update my knowledge of ‘how, when and why’ we do things within the organisation. Monitoring a Safe Workplace and Managing Project were helpful in formalising what we do on a daily basis. All aspects of the program were well done and yes, I would recommend it to anyone in, or aspiring to a management position. It helps one understand the reasoning behind all facets of our work.”

Stronger management understanding

Malcolm Small

BSBXTW401Learn how to guide team performance, set clear expectations and support people in reaching shared goals.

Module 6

BSBLDR413Build the trust and rapport needed to lead well; strengthen your ability to maintain respectful, supportive working relationships.

Module 7

BSBLDR411Develop the core behaviours of reliable leadership — accountability, consistency and professional conduct.

Module 8

BSBOPS403Identify and manage risks that affect people, workflow and operations; build capability to maintain a safe, steady environment.

Module 9

BSBWHS411Leadership includes safety responsibility; gain confidence in applying WHS procedures and monitoring compliance.

Module 10

BSBSTR402Good leaders support progress; learn to identify inefficiencies, refine processes and guide team improvement.

Module 11

BSBOPS404Customer experience starts with leadership; develop skills to guide service standards and support consistent customer outcomes.

Module 12

BSBOPS402Build the skills to support operational planning, resource allocation and workflow coordination.

• These requirements do not apply to Traineeships but are strongly recommended.

Honest WarningPeople without the recommended experience often struggle and may not complete the course. This is simply due to the level of responsibility required in the assessments. If you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.