BSB40520
Certificate IV in Leadership and Management
Build Leadership Capability That People TrustStepping into leadership often happens gradually — you support others, solve problems, and become the person people turn to, long before you’re officially recognised. But without formal training, it can be hard to feel confident you’re leading the right way. This qualification strengthens your leadership capability so you can guide teams, communicate clearly and handle workplace challenges with calm, professional confidence.
100% Online Delivery
Build practical, real-world leadership and people-management skills
9–16 Month Completion
Strengthen communication, problem-solving and team-coordination capability
Flexible Payment Options: VISA, MasterCard, time payments.
Affordable weekly or fortnightly payment plans available.
NSW Smart & Skilled funding approved (subject to eligibility and funding availability). See our Funding Information page for full details.
Build Leadership Capability That People TrustStepping into leadership often happens gradually — you support others, solve problems, and become the person people turn to, long before you’re officially recognised. But without formal training, it can be hard to feel confident you’re leading the right way. This qualification strengthens your leadership capability so you can guide teams, communicate clearly and handle workplace challenges with calm, professional confidence.
What You'll Develop
- Strong personal work-management habits
- Emotional intelligence for modern leadership
- Clear, confident workplace communication
- Critical thinking for decision-making
- Ability to lead and facilitate team performance
- Skills to maintain positive, effective relationships
- Practical frontline leadership capability
- Business-risk management awareness
- WHS implementation confidence
- Continuous-improvement mindset
- Customer-service leadership strategies
- Operational-plan coordination skills
Quick Facts
Duration
9–16 months (self-paced, fast-track available)Study Mode
100% online – self-paced and flexible, with people to help when you need itUnits
Assessment
Workplace projects — no examsSupport
Unlimited trainer support by phone and emailCredit Transfer and RPL PathwaysIf you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Most experienced workers save 3 to 6 months of study time through RPL. Your practical experience has real value and we help you prove it.
Comprehensive Curriculum
Each module typically takes around 4 weeks to complete but can be completed faster if your personal time allows.Module 1
Develop Personal Work PrioritiesLeadership requires structure; this module strengthens your ability to organise work, manage expectations and stay consistently effective.
Module 2
Develop and Use Emotional IntelligenceModern teams expect leaders who understand people; learn to read situations, respond constructively and support positive team behaviour.
Module 3
Apply Communication Strategies in the WorkplaceClear communication prevents confusion; build the skills to speak with clarity, handle difficult conversations and guide team understanding.
Module 4
Apply Critical Thinking to Work PracticesLeaders make decisions daily; this module helps you analyse issues carefully and respond with balanced, practical judgement.
Module 5
Lead and Facilitate a TeamLearn how to guide team performance, set clear expectations and support people in reaching shared goals.
Module 6
Lead Effective Workplace RelationshipsBuild the trust and rapport needed to lead well; strengthen your ability to maintain respectful, supportive working relationships.
Module 7
Demonstrate Leadership in the WorkplaceDevelop the core behaviours of reliable leadership — accountability, consistency and professional conduct.
Module 8
Apply Business Risk Management ProcessesIdentify and manage risks that affect people, workflow and operations; build capability to maintain a safe, steady environment.
Module 9
Implement and Monitor WHS Policies, Procedures and ProgramsLeadership includes safety responsibility; gain confidence in applying WHS procedures and monitoring compliance.
Module 10
Implement Continuous ImprovementGood leaders support progress; learn to identify inefficiencies, refine processes and guide team improvement.
Entry Requirements
To make sure this course is the right fit and that you’re set up for success, you’ll need to meet the following entry requirements.Age: 21 Years or over; or
If under 21 (must be over 18), have a Certificate III + 2 years relevant work experience; or
If under 21 (must be over 18), have proof of high level of skills that may lead to an interview for possible enrolment
Academic Suitability: Proof of completing:
– Year 12/Senior Certificate; or
– Certificate III + 2 years relevant work experience; or
– Pass a GTI Language, Literacy and Numeracy test
Industry Experience: Must have supervisory experience and must be currently employed in a supervisory role with an ability to complete practical tasks that may involve other people. Can be completed through role plays with trainer or recorded as part of the submission.
Language Requirements- See 'English Language Entry Requirements' for more informationNotes:• Applicants who do not meet the above criteria may request a meeting with the Training Manager/CEO. Enrolment may be accepted at their discretion.• These requirements do not apply to Traineeships but are strongly recommended.
Honest WarningPeople without the recommended experience often struggle and may not complete the course. This is simply due to the level of responsibility required in the assessments. If you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Career PathwaysLeadership capability is valued across every industry — from frontline teams to office-based environments. Team-leader and frontline-leadership roles typically fall between $60K–$110K, depending on industry and experience.
Graduate Success Stories
“Since doing my Cert IV's, I have had good feedback from my employers about promotions and pay rises. The management skills I learned helped me to see more productive ways of doing tasks. I found the RPL process easy to understand and follow instructions.
Greg Antaw
"I mean it sincerely, that without your help and support to complete my two qualifications, I would not have landed my dream job. Thanks.”
Scott Campbell
“The qualification backed up what I do day to day. I learned more about company policies and environment factors which I’m now more aware of at work. It was a very accommodating course because it allowed me to do it in my own time and at times which suited me. It did not interfere with my work days and therefore would certainly recommend the training to others. The staff were always very supportive at all times. Excellent.”
Paul Abbott
“The support processes were fantastic! Thankyou. Had it not been for the continuous support and encouragement that I received from GTI staff, I may never have completed the training. The Certificate IV in Leadership & Management allowed me to revisit and update my knowledge of ‘how, when and why’ we do things within the organisation. Monitoring a Safe Workplace and Managing Project were helpful in formalising what we do on a daily basis. All aspects of the program were well done and yes, I would recommend it to anyone in, or aspiring to a management position. It helps one understand the reasoning behind all facets of our work.”
Malcolm Small