BSB40120
Certificate IV in Business
with a focus on Human ResourcesDevelop Practical HR and People-Support CapabilityHR responsibilities often develop quietly — supporting recruitment, helping with onboarding, dealing with employee concerns, and keeping communication flowing. Yet the people doing this work are rarely given the formal recognition their capability deserves. This qualification strengthens your HR foundations so you can support people processes with confidence and step into administration, coordination or entry-level HR roles with credibility.
100% Online Delivery
Build practical HR support and coordination skills
9–16 Month Completion
Strengthen communication, performance development and relationship skills
Flexible Payment Options: VISA, MasterCard, time payments.
Affordable weekly or fortnightly payment plans available.
NSW Smart & Skilled funding approved (subject to eligibility and funding availability). See our Funding Information page for full details.
Develop Practical HR and People-Support CapabilityHR responsibilities often develop quietly — supporting recruitment, helping with onboarding, dealing with employee concerns, and keeping communication flowing. Yet the people doing this work are rarely given the formal recognition their capability deserves. This qualification strengthens your HR foundations so you can support people processes with confidence and step into administration, coordination or entry-level HR roles with credibility.
What You'll Develop
- Coordination skills for recruitment and onboarding
- Understanding of HR processes, record-keeping and compliance
- Capability to support performance development activities
- Practical employee-relations awareness
- Strong personal work-management habits
- Tools to lead your own development and learning
- Critical thinking skills for workplace decisions
- Relationship-building and stakeholder support
- Clear, professional communication in HR contexts
- WHS implementation aligned with HR responsibilities
- Digital collaboration and information management
- Confident writing of HR documents, reports and communication pieces
Quick Facts
Duration
9–16 months (self-paced, fast-track available)Study Mode
100% online – self-paced and flexible, with people to help when you need itUnits
Assessment
Workplace projects — no examsSupport
Unlimited trainer support by phone and emailCredit Transfer and RPL PathwaysIf you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Most experienced workers save 3 to 6 months of study time through RPL. Your practical experience has real value and we help you prove it.
Comprehensive Curriculum
Each module typically takes around 4 weeks to complete but can be completed faster if your personal time allows.Module 1
BSBHRM415Hiring processes can feel rushed and inconsistent; learn how to support recruitment workflows, organise interviews and deliver smooth onboarding experiences.
Module 2
BSBHRM417HR teams rely on accurate, reliable support; develop skills to assist with employee records, policies, and day-to-day HR administration.
Module 3
BSBHRM411Performance conversations affect team culture; build the capability to support managers with reviews, documentation and ongoing development processes.
Module 4
BSBHRM412Employee issues can be sensitive; learn how to maintain records, support fair processes and understand the basics of workplace relations.
Module 5
BSBPEF402HR work can be unpredictable; strengthen your ability to manage competing tasks, deadlines and confidential responsibilities.
Module 6
BSBPEF403Career growth in HR requires self-awareness; learn to reflect, identify skill gaps and lead your own professional development
Module 7
BSBCRT411HR decisions have real impact; this module helps you analyse issues objectively and support fair, informed decision-making.
Module 8
BSBTWK401Trust is central to HR; build skills to maintain professional relationships with employees, managers and stakeholders.
Module 9
BSBXCM401HR requires clear, respectful communication; learn to navigate difficult conversations, resolve misunderstandings and deliver messages confidently.
Module 10
BSBWHS411WHS responsibilities often overlap with HR; gain confidence applying safety procedures and supporting compliance.
Entry Requirements
To make sure this course is the right fit and that you’re set up for success, you’ll need to meet the following entry requirements.Notes:• Applicants who do not meet the above criteria may request a meeting with the Training Manager/CEO. Enrolment may be accepted at their discretion.• These requirements do not apply to Traineeships but are strongly recommended.
Honest WarningPeople without the recommended experience often struggle and may not complete the course. This is simply due to the level of responsibility required in the assessments. If you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.
Career PathwaysHR is a growing field across every industry, with strong demand for people who can support recruitment, onboarding, performance processes and employee relations. HR support and assistant roles typically fall between $55K–$85K, depending on experience and industry.
Graduate Success Stories
“The support team was overwhelmingly helpful! The training program made me realise that what I was doing on a daily basis was appreciated in respect to improvement. The workshops and one on one discussions were very helpful in developing my skills. I would recommend this 110%. Trainers couldn’t help more than they had!”
Kerrie Murphy
“I would recommend the training to others. My skills and experience were recognized towards my qualification. Expectations were clearly outlined to me at the start of the course. The content was relevant and up to date.”
Susan Jarvis