Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

8 Steps to Implementing a Great Mission Statement

By |2020-07-03T15:10:53+10:00July 3rd, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

You’ve followed the suggestions provided on previous pages about developing a mission statement and are now ready to implement that mission. If you’ve used an inclusive process to develop the statement, your efforts will be rewarded in this implementation phase: you’ve demonstrated an understanding of the importance in the development of acceptance, commitment, and ownership. Now, in implementation, you can benefit from your efforts thus far… 1. Form an ad hoc committee. Select a working party representative of all groups in the organisation – management and staff. This team, established for the specific purpose of successfully implementing the new mission, will be disbanded after this intention has been realised. By being expansive about committee membership, you will give every group an opportunity to be involved in the implementation process. Make sure that each working party member wants to be involved and, therefore, is prepared to give the task the priority [...]

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How to Become a Workplace That Values Skills and Training

By |2019-09-27T13:02:36+10:00January 15th, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support training in the workplace: Ask and allow employees to find courses that they are interested in doing, and encourage their participation. Encourage employees to consider working on a degree that is relevant to their current work. (This helps formalise what they are doing at work). [...]

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9 Helpful Tips for Generating Creative Ideas Through Brainstorming

By |2019-09-27T13:03:07+10:00September 7th, 2015|Leadership, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Target Markets, Training|

If you’re short on ideas or want a large number of ideas quickly, use the classic group process called ‘brainstorming’. The process encourages divergent thinking among group members as they collectively address an issue confronting the organisation. Here are the steps to follow… 1. Explain the process to the group. After familiarising yourself with the steps listed on these pages, outline broadly the brainstorming process to your group. If the approach is new to some participants, begin with a simple practical exercise. For example, ‘To what other uses might a common house brick be put?’ Encourage the group’s creative input, with a recorder listing all the suggestions offered. 2. Discuss the rules for brainstorming. The brainstorming process has five basic rules which can now be elicited from your group following the introductory exercise. These are: Keep an open mind – suspend criticism on anyone’s idea. Let yourself go – ‘free-wheel’ [...]

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Tips to Help Involve Your Employees

By |2019-09-27T13:03:20+10:00August 7th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

When your employees feel like they are involved in the life and development of a company or organisation, they will give more of their effort to see it succeed. At Global Training Institute we focus on training those already in the industry to equip them to better serve their company/organisation by becoming increasingly involved. Here are some ideas of how to involve your employees: Manage their ideas effectively so that they feel heard and respected. Encourage innovative and breakthrough style thinking. Encourage employees to seek out role models within the workplace to learn from. Adopt new thinking, technology and ideas. Promote creativity and encourage them to think creatively. Inspire supervisors to welcome new ideas. Encourage strong customer service and inform your employees that they are responsible for their interactions with customers. And perhaps most importantly… Value continual training and equipping. If you have employees that need further training so that [...]

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11 Things You Didn’t Know About How to Say Thank You

By |2019-09-27T13:03:45+10:00April 2nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Uncategorized|

Saying 'thank you' has been called the neglected art. Indeed, there is a reluctance among some managers to express adequate appreciation for a job well done. A few simple, well-placed thanks, however, can do wonders to improve the performance of your staff. To maximise the benefits of this powerful word, here are a few useful suggestions... 1. Speak up. Silent gratitude isn’t much use to anyone; you should never mistake your warm feelings and beaming smiles for the art itself. If you express your gratitude to a colleague, though, don't cheapen the value of the well-earned thanks by mumbling the words or by being embarrassed. Think about what you're going to say and how you're going to say it. Even a simple thanks sometimes requires preparation. 2. Say it - and mean it. Every time we express sincere appreciation, we give value to the other person. Our words say, 'You [...]

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How to Develop Staff Cohesiveness Today

By |2019-09-27T13:03:46+10:00April 1st, 2015|Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Target Markets, Training, Uncategorized, Workshops|

Cohesiveness holds a group together voluntarily. Staff will operate better as individuals if they consider themselves part of a well-functioning, supportive, and happy team. As committed participants in the group, they are more productive, communicative, trusting, motivated, and loyal. If you want to ensure your staff becomes a winning team, you should consider these suggestions to foster cohesiveness... 1. In Leadership Be aware of the features of a cohesive team. What are the characteristics of a team you are striving to establish? According to Douglas McGregor, the ideal team displays these features: The atmosphere is informal, comfortable, and relaxed. Everyone participates in discussions. Members listen to each other. Every idea is given an adequate airing. The goals of the group are understood and accepted by all. There is constructive disagreement. The group seeks resolution rather than domination of any dissenter. Decisions are reached by consensus. Criticism is frequent, frank, and [...]

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Why Team Building is Vital to your Success

By |2019-09-27T13:04:10+10:00November 19th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Schools, Shortcourses, Training|

Great teamwork is one of the most important keys to your company’s success. The more harmoniously people work together, the better it is for your company. Teamwork is the way that things get done these days – and if you don’t have a cohesive team, you’re seriously handicapping your company out in the marketplace. Team building is necessary for success because it’s unnatural for people to come together in a new group and immediately begin to get along. Throughout history, building a team has been the function of shared experiences and history. When that experience and history is lacking, it’s difficult for a group to share a common vision and goal, or to function together in a way that promotes the best qualities of each team participant. In other words – to function as a team. Getting your employees to stop thinking of each other as competitors and start working [...]

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How to Form Work Teams

By |2019-09-27T13:04:44+10:00June 16th, 2014|Leadership|

There is no 'I' in 'T-E-A-M'. A team is made up of people with complementary skills, committed to a common purpose and performance goals, and an approach for which they hold themselves mutually accountable. They may be established ad hoc as project teams or as more permanent work groups. Although most teams can outperform individual people, it's the ‘people issues’ that cause most of the problems. So when you believe a team is required in your workplace, consider these points... 1. Establish clear, achievable goals. One of the main reasons for the failure of teams is that they don't know where they’re going or why they’ve been formed. A team works best when members clearly understand its purpose and its goals. 2. Set a clear plan. Having formed a team for a specific purpose and made that purpose clear, the next step in the process is to ensure that the team is [...]

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How to Develop Staff Cohesiveness

By |2019-09-27T13:04:57+10:00May 7th, 2014|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Training|

Cohesiveness holds a group together voluntarily. Staff will operate better as individuals if they consider themselves part of a well-functioning, supportive, and happy team. As committed participants in the group, they are more productive, communicative, trusting, motivated, and loyal. If you want to ensure your staff becomes a winning team, you should consider these suggestions to foster cohesiveness... 1. Be aware of the features of a cohesive team. What are the characteristics of a team you are striving to establish? According to Douglas McGregor, the ideal team displays these features: The atmosphere is informal, comfortable, and relaxed. Everyone participates in discussions. Members listen to each other. Every idea is given an adequate airing. The goals of the group are understood and accepted by all. There is constructive disagreement. The group seeks resolution rather than domination of any dissenter. Decisions are reached by consensus. Criticism is frequent, frank, and comfortable. All members [...]

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Forming Work Teams for the New Year

By |2019-09-27T13:05:33+10:00January 10th, 2014|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

As we get stuck back into work and business for the new year, it's time to take a look at the current set up and whether things need to be shifted around. There is no 'I' in 'T-E-A-M'. Teams are made up of people with complementary skills, committed to a common purpose and performance goals, and an approach for which they hold themselves mutually accountable. They may be established ad hoc as project teams or as more permanent work groups. Although most teams can outperform individual people, it's the ‘people issues’ that cause most of the problems. So when you believe a team is required in your workplace, consider these points... 1. Establish clear, achievable goals. One of the main reasons for the failure of teams is that they don't know where they’re going or why they’ve been formed. A team works best when members clearly understand its purpose and [...]

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Managing Problems at Meetings

By |2019-09-27T13:05:40+10:00December 4th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Target Markets, Workshops|

In our last blog post we started the conversation about managing problems in meetings. When a group of people come together to discuss situations, there will no doubt be opposing views, conflict and issues at times. As a manager you must be able to quickly mediate situations and diffuse what needs to be diffused as soon as possible. "Meetings, like voyages through space, are strewn with potential problems. The Chair and members, their sights set on a successful conclusion, have to guide their way through uncharted territory with care without at the same time becoming too obsessed with the difficulties, as to do so will only slow down their progress and even perhaps distract them to such an extent that what they fear worst will happen - the meeting will self-destruct somewhere in space." Jack Gratus, Give and Take, BBC Books, London, 1990, p112. Don't forget As chair, by limiting [...]

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How to Become a Better Decision Maker

By |2019-09-27T13:05:56+10:00October 4th, 2013|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills|

Decision-making is an inescapable task for managers. In the eyes of staff members, it is the managers who must take the final responsibility for decisions. Each year they make literally thousands of them, large and small. In the end, the quality of those decisions determines the success of a manager's efforts. If you want to become a quality decision maker, particularly when the 'big' decisions count, these guidelines will help... 1. Adopt a systematic approach. Decision making is actually part of problem solving: there would be no decision to make if there were no problem to solve. Decision-making is that component of the problem-solving process that follows analysis of the problem and is followed, in turn, by action to carry out the decision. The problem-solving process outlined in the previous topic could well be used in arriving at major decisions. 2. Focus on important decisions. Try not to spend too much time [...]

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Creating an Effective Meeting Agenda

By |2019-09-27T13:06:00+10:00September 4th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, Schools, Shortcourses, Soft Skills, Workshops|

Call it a meeting plan or call it a simple list - but call it essential, because an agenda is the backbone of any successful meeting. The more care you take with its preparation, the more productive the meeting will be. So, if you want to gain a reputation as someone who conducts productive meetings, take the time to compile a workable agenda beforehand. Here's how... 1. Be aware of the need for an agenda. An agenda is a written promise from the leader of a meeting to those attending. It is a commitment that, in the time allocated to the meeting, discussion will focus on the items listed. As well, the agenda is valuable because it provides the meeting with direction, purpose, confidence, and control. A meeting without an agenda is a meeting without an end. 2. Decide on the degree of formality required. Some meetings are so small [...]

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Ideas on Meeting Management

By |2019-09-27T13:06:00+10:00September 2nd, 2013|Leadership, Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Target Markets, Workshops|

"Conducting a meeting without a plan is much like trying to build a house without blueprints. It can be done, of course, but the end result is likely to be less than desirable and the process can be expensive and nerve-wracking." Jack Parker, The Collier Quick and Easy Guide for Running a Meeting, Collier Books, NY, 1963. Here's an idea Never introduce an idea, strategy, plan, or concept for the first time in a meeting. Chances are, your staff will spend the whole meeting trying to grasp the concept - and that’s not what a meeting is for. Give them detailed handouts, and other reading material well before the event, so that they have an idea of what’s to be discussed. Then, make better use of the meeting time to expand, clarify, and improve the concept. Here's an idea If you’re planning to hold a meeting, particularly one where the [...]

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