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How Self-Discipline Reaps Success
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How Self-Discipline Reaps Success

Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training

How Self-Discipline Reaps Success

By GTI|2019-09-27T13:02:53+10:00October 30th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training|

What comes to mind when you hear the word self-discipline? It can often sound like a negative term where we visualise ourselves chained to a desk for days on end, or forcing ourselves to do 100 push-ups a day (Ouch!). Perhaps we need to change our view about self-discipline? Self-discipline stretches our will power, work ethic and persistence muscles. Sounds like the muscles we need for success…Interesting. Self-discipline gives you more control over your day, projects, work situation and family life so that instead of scrabbling to meet ends with all areas of your life, you are able to regulate yourself and achieve excellence. It promotes time management and effective planning so that the goals you need to meet are achieved. At Global Training Institute we ensure that when you are completing a qualification with us, you are able to plan it into your life in a constructive and effective [...]

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How to Effectively Organise Others – And Save Time

By GTI|2019-09-27T13:02:57+10:00October 12th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Time-management invariably focuses on self – how you organise your day, your papers, your workload. But how well do your staff members use their time to benefit the organisation, you, and themselves? Do you really know whether they, and you, are getting full value? Your staff can save your time and theirs if you take the initiative and encourage them to be time-conscious… 1. Watch for the indicators of a disorganised staff. Watch for messages indicating that the time of the human component in your organisation is not being used to best advantage: You are frequently interrupted by staff seeking assistance, instruction, or direction. Your staff practises reverse delegation – referring tasks back to you. Deadlines are often missed or postponed. Staff assignments often need to be redone because of their poor quality. Your action tray is overflowing and you seem to be taking home more and more work. Staff morale [...]

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How You Can Stop That Awful Paperwork From Pilling Up

By GTI|2019-09-27T13:02:58+10:00October 5th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Does your desk sometimes look like a cluttered mailroom? Do you then go on a neatness spree – only to watch the untidy stacks of paper mount up again so that, in the following week or two, you have to clean up all over again? Some managers have a constant swirl of paper on their desks and assume that somehow the most important documents will float to the top. If you are being smothered by the paper avalanche, here are some useful ideas that may prove to be your salvation… 1. Adopt a system to process your paperwork. The key to managing the paper war is to develop an effective processing strategy. It is essential to find a structured system that will work for you – and stick with it. For example, the DRAFT system could be considered. Here, all incoming papers are sorted into one of the following five categories: [...]

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How YOU can Become a Better Writer

By GTI|2019-09-27T13:03:00+10:00September 23rd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The ability to express oneself clearly on paper and to write effective reports, memos, letters, and other business documents is one of a manager’s most important skills. But some managers find it difficult to write clearly, concisely, and convincingly. Others take far longer than necessary to complete a written assignment. No matter whether your task is a letter, memo, report or novel, you can become a better writer if you follow this advice… 1. Prepare yourself. Before you begin to write, consider these three key issues: Know precisely the purpose of your writing task. You must first be clear about the purpose of your task. Ask yourself: What do I want the reader to think, do, or know? The more specific you can be with your answers, the easier it will be for you to plan your writing. Know your reader. Reading is a solo activity, so you must imagine you are [...]

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What Every Employee Should Know About Obligations When Training

By GTI|2019-09-27T13:03:01+10:00September 21st, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In our last blog post, we talked about Employer obligations. In this post, we turn to the employee. When an employer provides an employee with the opportunity for training, there are specific obligations that both parties need to agree to. As an employer, here are some expectations that your employees might have: Employees must: Be aware of, and be willing to abide by, all aspects of the training agreements Inform the employer about any concerns that are experiencing with the training or RTO Respect training resources Handle proprietary company knowledge with confidentiality Respect colleagues when training Make significant effort to fulfil the training requirements and obtain the skills needed As an employer can you think of any other obligations an employee might have? For more information about career and success, Contact Us at Global Training Institute. At GTI we are passionate about helping people succeed and achieve their career and life goals. [...]

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A Guide to Using Diaries and Calenders Effectively

By GTI|2019-09-27T13:03:01+10:00September 18th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Every manager should use a time planner… a diary, a day book, an appointment calendar, a daily organiser – call it what you will. Although effective time-management primarily depends on personal discipline and willpower, time planners can help you win that daily battle with time. Here are a few guidelines to get you thinking about how to make best use of those essential management tools – diaries and calendars… 1. Know what a diary should be. Pocket or desk diaries and calendars are the traditional ‘appointment books’ – but they ought to be used for more than recording appointments. They require enough space to list one day’s appointments and, on the same page opening, enough room to comment on the planning or recording of the day’s work: telephone calls, reminders, meeting notes, goals, ideas, lists, events. Your diary should become a written record of events, thoughts, and plans – a book [...]

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Employer Training Obligations Everyone Should Know

By GTI|2019-09-27T13:03:03+10:00September 11th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Uncategorized|

If you are providing training opportunities for your employees, there are a number of responsibilities you are legally and morally required to uphold. Legal Obligations Employers providing any form of training are required to: Educate employees of their personal rights and responsibilities through the training process Ensure no staff members are experiencing discrimination or harassment Provide appropriate supervision and support Provide a training friendly environment for staff including those with specific needs Provide the necessary resources needed to complete the training Have appropriate insurance policies in place, e.g. heavy machinery. Moral practice Although not enforced by law, there are other obligations that represent good leadership and practice. These include: Actively reporting and recording the training and its outcomes Filling any gap left by training employees, e.g. providing temporary workers Providing strategies for any issues that arise due to the training situation. Responsibilities to RTOs If you as an employer have [...]

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9 Helpful Tips for Generating Creative Ideas Through Brainstorming
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9 Helpful Tips for Generating Creative Ideas Through Brainstorming

Leadership, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Target Markets, Training

9 Helpful Tips for Generating Creative Ideas Through Brainstorming

By GTI|2019-09-27T13:03:07+10:00September 7th, 2015|Leadership, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Target Markets, Training|

If you’re short on ideas or want a large number of ideas quickly, use the classic group process called ‘brainstorming’. The process encourages divergent thinking among group members as they collectively address an issue confronting the organisation. Here are the steps to follow… 1. Explain the process to the group. After familiarising yourself with the steps listed on these pages, outline broadly the brainstorming process to your group. If the approach is new to some participants, begin with a simple practical exercise. For example, ‘To what other uses might a common house brick be put?’ Encourage the group’s creative input, with a recorder listing all the suggestions offered. 2. Discuss the rules for brainstorming. The brainstorming process has five basic rules which can now be elicited from your group following the introductory exercise. These are: Keep an open mind – suspend criticism on anyone’s idea. Let yourself go – ‘free-wheel’ [...]

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Five Key Steps to Personal Growth

By GTI|2019-09-27T13:03:07+10:00September 4th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

We all seem to have an innate desire to continue learning and growing so that we can become more knowledgeable, efficient human beings. As an employer, we should want this for our employees as well as ourselves. So how can we aid the growth process in employees? A report issued by the Centre for Creative Leadership in North Carolina identified five key experiences that help employees grow and develop. Provide jobs/assignments that are challenging. Provide employees with the opportunity to interact with other people, especially managers and bosses. Hardships/difficulties. Coursework/training. Off-the-Job experience. At Global Training, we love to help employers develop their employees so that they can become more efficient at their current job. We see our training as an opportunity to inspire, challenge and motivate people to apply their new skills to the workplace. For more information about career and success, Contact Us at Global Training Institute. At GTI we are [...]

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The Most Efficient Way to Deal With Emergencies

By GTI|2019-09-27T13:03:08+10:00September 2nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Is it really a crisis? What is its probable impact? How much time do we have? Who else is involved and who is likely to be involved? What resources do we have in place and what will we need? 3. Stay calm. There are three essentials for remaining cool in a crisis: It’s OK to be nervous. Sports psychologists and athletes have exposed the myth that, if you get nervous, you’ll perform poorly. Try to relax. This is a time when your mind and body need to be in sync. Breathe deeply; talk yourself through the situation; and repeat positive affirmations. Remain calm. Nervousness is OK; panic is not. Work through a process methodically, confronting problems rather than avoiding them. 4. Call your crisis team into action. Earlier preparation will pay off when assembling your crisis management team. Members know their roles, they are familiar with procedures in the crisis [...]

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New Business? 9 Steps to Position Yourself Well in the Marketplace
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New Business? 9 Steps to Position Yourself Well in the Marketplace

School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Target Markets, Target Markets, Training

New Business? 9 Steps to Position Yourself Well in the Marketplace

By GTI|2019-09-27T13:03:09+10:00August 31st, 2015|School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Target Markets, Target Markets, Training|

The purpose of business is to get and keep customers – something that’s difficult to do without a marketing plan. Such a document provides you with direction. It tells you how to develop products or services that will satisfy customer demands, communicate the benefits of your products and services to customers, and guarantee satisfaction. In essence, it is a plan that enables you to encourage people to do business with your organisation. Here are some important aspects to consider… 1. Remember: marketing is everybody’s job. Everyone in your organisation is involved in marketing your company’s products or services. They may not actually work in the marketing department, or be directly responsible for finding customers, but they will all in some way be in a position to contribute to the organisation’s success in gaining and retaining customers. For this reason, you, and your key employees, should have some understanding of what [...]

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Knowing How to Break Bad News

By GTI|2019-09-27T13:03:09+10:00August 31st, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The need for managers to break bad news can occur without warning (a family crisis, for example). But bad news can be associated with everyday work life (such as redundancy, failure to gain a promotion, or refusal of a major project proposal). Whatever the situation may be, breaking bad news can be difficult – even distressing. Although no one likes delivering bad news, the process can be handled effectively and empathetically, leaving the recipient appreciating your help and communicating to others your managerial ability… 1. Prepare yourself. Delivering bad news is a difficult, often unpleasant task; but it is one of your responsibilities as manager. Preparation is vital and an important part of that preparation is that your ego be removed from the process. The issue should not be what the person will think of you or how you feel about delivering the news. Your focus must be on conveying [...]

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How to Customise Your Training Course to Your Specific Needs

By GTI|2019-09-27T13:03:10+10:00August 28th, 2015|Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training|

If there are specific skills or training needs that you are looking for, RTOs can customise a course that targets those needs. Rather than complete a course that has a lot of irrelevant information, be specific when you talk to the RTO about what you need to learn and make sure that you obtain a course that is relevant and targeted to you. Accredited courses are flexible, meaning that it is possible for RTOs to delete units, add units and mix it around. There are some course rules however, that you need to be aware of. This ensures that the course does add up to be a recognised qualification of some kind. These are just some rules that RTOs must abide by when customising a course which include identifying: All units which are absolutely essential to the qualification. Other units of competency which can be added or removed without endorsement. [...]

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How to Sharpen Your Entrepreneurial Skills
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How to Sharpen Your Entrepreneurial Skills

Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training

How to Sharpen Your Entrepreneurial Skills

By GTI|2019-09-27T13:03:14+10:00August 28th, 2015|Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training|

An entrepreneur is someone who sees an opportunity and creates the organisational structures to pursue it. The entrepreneurial process involves all of the functions, activities, and actions associated with pursuing that opportunity. If you decide to establish your own business or remain where you are, entrepreneurial behaviour can be learnt and used to strengthen your existing management skills – even open new doors for you. Here’s how to sharpen your entrepreneurial skills… 1. Develop appropriate personal attributes. Though entrepreneurs come from a wide variety of backgrounds, the literature can provide an accurate picture of these innovative types. Wayne Bygraves in ‘Portable MBA in Entrepreneurship’ refers to the 10 Ds that characterise entrepreneurs: they dream or vision what the future could be like; they’re decisive, and doers, showing dedication, determination, devotion, and attention to detail they’re in charge of their destiny, expect dollars as a sign of their success, and distribute [...]

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9 Steps to Help You Attract the Headhunter
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9 Steps to Help You Attract the Headhunter

Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training

9 Steps to Help You Attract the Headhunter

By GTI|2019-09-27T13:03:15+10:00August 19th, 2015|Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training|

Headhunters are specialised corporate recruiters employed by businesses to find top management talent for new jobs. Many managers dream of being phoned by a headhunter seeking an appointment or luncheon meeting to canvass interest in a too-good-to-refuse offer to join another organisation. Seldom, however, do dreams come true without planning and preparation… 1. Know how the headhunter finds a candidate. Headhunters stalk their prey by word of mouth, through data banks, in current business directories, by compiling press clipping files on any newsworthy high-flier, and by keeping tabs on all sorts of industry sources that might turn up the names of likely candidates. The best candidate is often an executive who is not only employed, but happily employed and not even thinking about leaving. 2. Take your first step to being hunted. If you want to attract the attention of a headhunter, you will need to identify what you want [...]

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Learning How to Say NO

By GTI|2019-09-27T13:03:16+10:00August 17th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In difficult times, managers are often called on to exercise their powers of veto. Saying ‘yes’ is so much easier – it’s certainly so much less confrontationalist and unpleasant. But managers often have to say ‘no’ – to proposed expenditures, to the call for extra staff, and to new ideas and other proposals from staff. There is a right way to say ‘no’ and to minimise the rejection or disappointment that may result… 1. Know when to say no. No is a powerful word. Here’s when you might want to use it, suggests motivational writer John Milne: Say No to allow you to define your priorities. Consider international speaker Dr James Dobson. He had to say no to hundreds of speaking invitations that were taking him away from his family. Say No to take control of your time. Control this precious resource by saying a selective, definite no to those meetings and invitations that consume your valuable [...]

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How to Prepare a Resume that Will Stand Out From the Rest
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How to Prepare a Resume that Will Stand Out From the Rest

Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Soft Skills, Training

How to Prepare a Resume that Will Stand Out From the Rest

By GTI|2019-09-27T13:03:17+10:00August 14th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Soft Skills, Training|

A résumé is a vital first step in achieving your next promotion. It is, in essence, your personal advertisement, a short document encapsulating your qualifications and experience, a door-opener to that all-important next step, the job interview. The following check list is designed to help you to prepare and present a winning résumé… 1. Format Résumés can be prepared in various formats, the most common being: Chronological: your experience and information are listed in reverse chronological order, present job being cited first. This format clearly shows your growth and development. Functional: your work experience is arranged in categories such as project management, leadership, personnel administration, stock control, community relations, and finance. 2. Process The résumé writing process involves the following steps: 1. Assemble the information on yourself. 2. Select information relevant to the position advertised. 3. Decide on résumé section headings. 4. Prepare a first draft. 5. Allow an ‘incubation’ [...]

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The Key to Innovation in the Workplace
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The Key to Innovation in the Workplace

Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training

The Key to Innovation in the Workplace

By GTI|2019-09-27T13:03:18+10:00August 14th, 2015|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training|

Without innovation, businesses suffer by becoming stagnant and out of touch. Innovation is a vital element to a healthy, thriving company. If you want to inspire your employees to think innovatively here are some ideas: Provide opportunities that inspire creativity and get employees out of their normal workspace. Encourage initiative Give employees time to think about plans and assignments so they can brainstorm. Encourage and reward risk taking. Be open and ready for them to bounce ideas off. Hire people that display intelligence. Encourage employees to learn different skills. Encourage questions. Hire people with diverse backgrounds and training. For more information about career and success, Contact Us at Global Training Institute. At GTI we are passionate about helping people succeed and achieve their career and life goals. GlobalTraining Instituteis aRegisteredTraining Organisation and offers accredited online training in the areas ofManagement,Business, Civil Construction,Local Government, Governance, Mining, LeadershipandProjectManagement. View our full list of qualifications and [...]

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The Key to Apologising in the Workplace

By GTI|2019-09-27T13:03:19+10:00August 12th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In his ‘Essay on Criticism’, Alexander Pope assured us ‘to err is human’. Mastering the art of apologising, therefore, became an essential life skill. Whatever your position on the social and corporate ladders, there will inevitably be times when you will have to say you’re sorry (but not necessarily admit you’re wrong). The ability to apologise is an admirable trait: it takes a ‘big’ person to say they’re sorry, which can be a powerful management technique. Here’s how you can master this art… 1. Recognise the two types of apology. The most common form of apology is an admission that you’re wrong – just as Pope’s famous line suggests. A second type, however, is an apology for your actions – such as when laying down the law to a staff member who submits a report several days late. In doing so you point out that any repetition will lead to [...]

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The Secret to Delivering a Powerful Speech

By GTI|2019-09-27T13:03:19+10:00August 10th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

It’s easy to spot a dull speaker – just count the number of nodding heads in the audience. You can add a little sizzle to your presentations by learning to deliver a palatable blend of facts, figures, philosophy, humour, and the unexpected. The result can be rewarding – happy audiences, rapt attention, and more support for your cause. Pep up your next presentation by considering this advice… 1. Use appropriate attention-grabbers. Handouts, audiovisual aids, props, yarns, facts and figures, questions, show-of-hands, anecdotes, humour and demonstrations – all are capable of complementing your speech and of holding the attention of your audience. And all of those techniques are essential if you adhere to this basic principle for success: show them, don’t tell them. If you illustrate your points with examples, demonstrations, or analogies that are visual or oral, you’ll keep them interested. 2. Involve the audience. Involvement keeps people from nodding off. Try [...]

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