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Effective Personal Achievement Lists’

By |2019-09-27T13:04:00+10:00February 11th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training|

Too often managers modestly, and often unjustly or even unwittingly, hide their success from others - and indeed from themselves. They fail to understand that the simple strategy of recording personal successes can motivate, increase self-productivity, and support career advancement. The compilation of a personal achievement list can have a considerable effect on a manager's professional life... 1. Acknowledge your achievements to date. Most managers see themselves as 'modest achievers'. They're so accustomed to doing what they do and what is expected of them that they rarely, if ever, class any of their accomplishments as 'achievements'. Indeed, when people are impressed with something they've done - something that perhaps seems rather ordinary to them - they're surprised. As a manager, you can use your past achievements more positively to motivate you to greater heights. To shrug off those achievements modestly, as most professionals are prone to do, or to forget [...]

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Developing a Positive Mental Attitude

By |2019-09-27T13:04:02+10:00February 4th, 2015|Leadership, School of Business, School of Leadership, School of Management, School of Online, Distance, Short Courses, Soft Skills, Training, Workshops|

"After decades of quest, we now know that high achievers have a high degree of self-motivation. The enduring power that moves them to action comes from inside themselves. Success is not reserved for the talented. It is not in the high I.Q.. Not in the gifted birth. Not in the best equipment. Not even in ability. Success is almost totally dependent upon drive, focus, and persistence. The extra energy required to make an extra effort, to try another approach, to concentrate on the desired outcome, is the secret of winning. Out of desire come the energy and will to win. Get that urge to win! There's no time to lose." Denis Waitley, The Psychology of Winning, Brolga, Ringwood, Victoria, 1979, p. 101 In our previous blog post we spoke about how to develop a positive attitude. Here are a few more tips and hints to help you get into a [...]

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Taking the Pressure Off

By |2019-09-27T13:04:06+10:00December 5th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Schools, Soft Skills, Training|

Are you sometimes worried? Is the burden and challenge of everyday life proving to be too much for you? Do you ever feel that you always have so much to do and so little time to do it?  Or, do you feel that  you are simply not fast enough to do every single task at home and in the office? The fact is, we all undergo pressure and feel that we are, in one way or another, unable to cope with the mad rush of 21st century living.  When we push ourselves too hard, we usually wind up being less effective in getting things done. And much worse, we fall down in a spiral of depression, stress and anxiety. Stress and anxiety can hinder us in a number of ways, namely: It diminishes the quality of our thinking process; It causes a strain on our nervous system; It makes us [...]

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Be Prepared for Your Career

By |2019-09-27T13:04:07+10:00December 3rd, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training|

What you were taught in school no longer applies to the job searching skills needed in today’s market.  The rules have changed…from the resume through the interview.   Don’t be caught with an “objective statement” on your resume, or asking the interviewer questions you should have researched on the web on your own.  Here are some hot tips for being a savvy career planner: 1) Identify your top competencies, strengths, demonstration situations and high point stories – Different behaviors for different jobs are needed.  Today there are sophisticated career planning assessments on the market to help you identify your ideal work environment. It is important for you to become very familiar with your strongest skills.  Then, whether it is a resume, a job application, or a job interview, you’ll be able to articulate them succinctly and professionally. 2) Identify your competitive advantage – the single most important job search skill is [...]

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Streamlining Objectives for Success

By |2019-09-27T13:04:09+10:00November 24th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Leadership, School of Management, School of Project Managment, Schools, Training|

To achieve a goal, there is a process that you should implement. This process is to streamline and analyze your objectives. Begin at the very beginning at the smallest, specific part. These are the most important steps to take to meet the guidelines. An objective is a way of knowing what action or plan is to be taken and identifying the expected results. This plan provides a set of directions so that making the decision will not be as complicated as when the goal is just being considered. Peter Ducker documented a book published in 1954 entitled Practiced Management wherein MBO which stands for Management by Objectives, was introduced. This is a program that consists of simple but very useful processes in order to meet commitments in an organization. Never worry, as this is also applicable to personal plans. MBO consists of 5 steps: 1. It should be SPECIFIC. It [...]

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Pinpoint Your Dream Career

By |2019-09-27T13:04:22+10:00September 29th, 2014|Leadership, Qualifications, Schools, Shortcourses, Soft Skills, Training|

Have you ever felt stuck in your career?  Employee stress and burn out can account for a lot of dissatisfaction in your life.  After all, you are at work some 8 hours a day or more.  That’s 1/3 of your day if you don’t count sleep.  That’s a long time to be dissatisfied. If you feel stuck, here are 6 great ways to find your ideal career:    1.   Brainstorm on a sheet of paper - I’ve talked about this before and it’s a strategy I use all the time.  Take a pad of paper and write down at the top your objective in question form.  Then, simply list out 20 answers to your question.  For example, you could write “What should I be doing with my time and life?”  Then stay seated for a half hour to an hour coming up with answers to that question.  The key to [...]

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Writing Effective Resumes to Ensure Success

By |2019-09-27T13:04:25+10:00September 17th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Shortcourses, Soft Skills, Training|

If you ever plan on getting a job or starting a career of some kind, you will have to have a resume. Not just a piece of paper that gives the employer some information about yourself, but rather something that will set you apart from the others applying for the same position. One would like to think that there is one way to write a resume, and that if you follow that exact formula, you're set. But this is not the case. Each employer is different, so some might like one style over another. We can however give you some tips that will turn you in the right direction. One thing that we see over and over again in resumes is an overload of information. I guess there are many resume writers that think quantity will impress people over quality. They are wrong. Employers are busy people, and don't have [...]

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6 Factors of Career Success

By |2019-09-27T13:04:25+10:00September 15th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Soft Skills, Training|

What do employers look for in potential employees? That was the question that was posted recently on a career discussion forum online. Naturally, for each different position, the answers to that question would be different. However, there are some common skills that employers look for in all employees, whether the employee happens to be a network engineer or a fry cook. In-Demand Skills for Success 1. BASIC SKILLS Reading, writing and arithmetic! Believe it or not, a good portion of high school graduates (and some college grads) do not read at an 8th grade level and cannot do multiplication in their head. Employers are seeking employees who can read well, can write coherently, and who can calculate mathematics in a business environment (fractions, percentages, etc.) Add to that the modern basic skills of keyboarding skills, basic computer knowledge, and the ability to use most computerized tools (e.g. fax machine, basic [...]

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Failure…is it that bad?

By |2019-09-27T13:04:27+10:00August 29th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

In our Western society we have a never negative outlook to failure. The idea of failing is terrifying and we do all we can to keep ourselves on the track of success. However, perhaps we need to change our way of thinking about failure...   Getting at the source of failure If you treat an employee's failure the right way, you can turn it to your advantage. If a project flops, sit down with the staff member responsible and, rather than assign blame, explore the reasons for the failure. Search for the cause -were the resources insufficient? were they faulty? was the timing poor? was the planning inadequate? was the data erroneous? did failure reside in a personality trait - a tendency to jump to conclusions, or to rely on ambiguous data? Only then can you correct the problem at its root. It's what we learn from the experience of [...]

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Saying No to the Fear of Failure!

By |2019-09-27T13:04:28+10:00August 27th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

"The worst possible outcome of trying a work task and then failing is probably transient embarrassment. You might be embarrassed for a while, but that will fade. The residue hopefully will be a valuable learning experience. Trial-and-error learning is a time-honoured process and one familiar to most successful people." Fred Orr, How to Succeed at Work, Unwin, Sydney, 1987, p.30. It's a fact When the famous inventor Thomas Alva Edison wanted to make a nickel iron alkaline battery, we are told he performed 50,000 experiments, and failed 50,000 times. Someone who knew about this asked if all these failures had disappointed him. ‘Not at all,’ replied Edison, ‘for I have learned 50,000 ways it cannot be done, and therefore I am 50,000 times nearer the final experiment!’ And, of course, he eventually did succeed. His failures were simply stepping stones to success.   "You measure the size of an accomplishment by [...]

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How to Overcome the Fear of Failure

By |2019-09-27T13:04:28+10:00August 25th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

How often have you avoided tackling a job because you were afraid of not doing it well, or backed off a new initiative because you feared it might not succeed, or not accepted a speaking engagement because you were afraid of embarrassing yourself? Fear of failure is surprisingly common. But it is a fear that can be conquered, especially when you realise that it isn't failure that counts in life: it's what you can learn from the experience that matters. Heed this advice to help overcome your fear of failure... 1. Try not to be hard on yourself. If your company's aim was to make an annual profit of $100,000 and you managed a profit of only $78,000 - is that really failure? Failure is a relative term, depending on who is doing the measuring. 2. Set your own standards of success or failure. Success, or failure, is in many instances only [...]

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What to Expect at your next Job Interview

By |2019-09-27T13:04:30+10:00August 15th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Job interviews are a critical step in the achievement of a job offer. Your resume might be outstanding and your experience second to none...but if there isn't chemistry in the job interview, you may miss out on the job. Here are a few more tips and hints on what you should expect when arriving at a job interview and how to make sure that you give it everything you've got! Be prepared for these questions 'Never go into a job interview,' says Mitchell Posner in 'Executive Essentials', 'without knowing clearly your answers to these questions'… An icebreaker question: e.g. So, what do you think of this weather we're having? What was your last job? Why did you leave? What did you like about your past jobs? What did you hate? Those were your duties. What were your achievements? Tell me about yourself (Watch for raised eyebrows.) Now I know your [...]

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Making the Most of your Next Job Interview

By |2019-09-27T13:04:31+10:00August 13th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

"Interviewers say it repeatedly: All other things being equal, they offer the job to the person who projects the greatest confidence during the interview. The total image you project, of course, will be dictated by your own personality and style - But it's critical to remember that being well prepared, being well-dressed, and following a carefully thought-out strategy will greatly enhance your confidence and give you a decided advantage in the interview." Beverly Davis & Genbevieve Brown, 'Your Interview Image', The Executive Educator. Viewpoint "The first five minutes of your interview are probably as important as all the rest of the time." Mitchell Posner in 'Executive Essentials'. Smile & ponder A candidate I once interviewed for a secretarial position could type 90 words per minute and take short-hand at 120 words per minute. She was presentable and had good references - but in addition to showing up ten minutes late, she called [...]

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Building a Strong Network

By |2019-09-27T13:04:33+10:00August 6th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

"Nothing can move your career further and faster than having a base of associates positioned to support you in your goals. Conversely, few things feel better than using your talents to help others achieve their goals. Once considered informal, unstructured and random, networking is now viewed as an essential way of developing professional relationships. It keeps you in touch by connecting you to new people and information. It is one of the highest forms of collaboration." Jimmy Calano & Jeff Salzman, CareerTracking, Gower, Aldershot, 1988, p. 244. Here's an idea One of the hardest things to do at a conference or workshop is to start talking to people you’ve never met before. Here’s a strategy for making this easier: The coffee or lunch queue is a good place to begin. Usually there are at least half a dozen people waiting in line. Strike up a conversation with someone in the line, [...]

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Identifying Employee’s Training Needs

By |2019-09-27T13:04:39+10:00July 25th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Training|

When choosing what training is right for your business, it is important to assess what the needs of the employees are so that the training is matched appropriately. There is training available for all staff members, including entry level workers to managers and board executives. To help identify the needs of specific employees, ask the following questions: -          What skills and knowledge are required for staff members to efficiently fulfil their roles? -          How is their success measured? -          Are the employees meeting these levels? Don’t hesitate to ask your employees. They will be your best information resource. Matching needs with training Explore the many Training Packages across the different industries to identify which ones matches the needs of employees. Training Packages outline what skills will be acquired throughout the course and how they will be assessed. Gauge employee’s response To ensure that the training investment does not go to [...]

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How to Develop Emotional Intelligence

By |2019-09-27T13:04:54+10:00May 19th, 2014|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Shortcourses, Soft Skills|

Our emotions provide us with valuable information about ourselves, others, and situations. From frustration to contentment, from anger to elation, we confront these varying emotions daily in the workplace. The key is to use our emotions intelligently - by being aware of their presence and intentionally using them to guide our behaviour to enhance our situation. This process comprises two elements, says Hendrie Weisinger in 'Emotional Intelligence at Work' - first (considered here), we need to understand our emotions and develop self-awareness and, second, we must know how to manage those emotions to best advantage in the workplace. 1. Understand the meaning of emotional intelligence. Emotional intelligence is ‘the ability to monitor one’s own and other people’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action’. For example, if a client drives you crazy to the point of anger, do you shout [...]

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How to Handle Bullying in the Workplace.

By |2019-09-27T13:04:56+10:00May 12th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

NOTE: You can adapt the anti-bullying guidelines in this topic to deal with other forms of workplace harassment, including cyber-bullying. Bullying is the deliberate, hurtful, and repeated mistreatment of one person by another.The perpetrator’s desire to control the other person sometimes causes bullying, which not only undermines organisational peformance but can also destroy employees. In recent times, workplace legislation and media disclosure have revealed bullying as a significant issue in many organisations. If you have personally been the victim of bullying in your workplace, the following advice will prove helpful... 1. Be sure you are being bullied. Do not confuse bullying with the stresses and pressures of normal worklife. We must meet deadlines, do more than resources sometimes allow, deal with difficult colleagues, perform under adverse circumstances. From time to time, we all experience conflict, differences of opinion, perfectionist bosses, personal rejection, criticism, and personality clashes. Bullying goes beyond the strains [...]

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Forming Creative Ideas Through Brainstorming

By |2019-09-27T13:05:05+10:00April 7th, 2014|Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

If you're short on ideas or want a large number of ideas quickly, use the classic group process called 'brainstorming'. The process encourages divergent thinking among group members as they collectively address an issue confronting the organisation. Here are the steps to follow... 1. Explain the process to the group. After familiarising yourself with the steps listed on these pages, outline broadly the brainstorming process to your group. If the approach is new to some participants, begin with a simple practical exercise. For example, 'To what other uses might a common house brick be put?' Encourage the group's creative input, with a recorder listing all the suggestions offered. 2. Discuss the rules for brainstorming. The brainstorming process has five basic rules which can now be elicited from your group following the introductory exercise. These are: Keep an open mind - suspend criticism on anyone's idea. Let yourself go - 'free-wheel' in terms [...]

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Staying Competitive Through Training

By |2019-09-27T13:05:05+10:00April 4th, 2014|Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Do you ever feel like everything has changed from one day to the next? All of as sudden, Google has changed their SEO techniques...all of a sudden, new legislation has been passed within your industry and systems need changing. Change is constantly occurring and if we don't make a conscious effort to keep up with it, it is easy to be left behind.  Industries are constantly changing with technology, system updates, legislation etc. To ensure you stay on top of these changes and even lead the way, training is essential. By encouraging your employees to partake in recognised training that is constantly updated and renewed, your business will be kept up-to-date with the latest developments. Some benefits include: Business Opportunities If your staff are acquiring new skills within the industry, they will be more prepared to offer ideas, suggestions and develop new innovative systems or structures. This gives businesses a [...]

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Using Body Language to Improve Your Communication

By |2019-09-27T13:05:52+10:00October 25th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills|

According to researchers, it's possible to 'read' bodies. We all have mannerisms that we're not even aware of, and they can send out messages to other people. Gestures, posture, head and eye movement, facial expressions, voice qualities - all provide important cues. Body language speaks volumes. Understanding the body language of other people - and being aware of your own nonverbal cues - can make you a better communicator... 1. Face the facts. Effective communication depends more on how we send and receive rather than what. Although words are important, we are told that they convey only about 7 per cent of the meaning of the messages we communicate. The rate and inflection of our speech accounts for about 38 per cent of the exchange; our gestures and body signals, often unconsciously account for about 55 per cent. These nonverbal messages serve either to reinforce or contradict the message we want [...]

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