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Finding a Positive Attitude in 2020

By |July 24th, 2020|Leadership, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Training|

This week we have been focusing on positive attitudes. Having a positive attitude is key to success with what ever you do. | We have compiled some different tips, stories and quotes that can help you find a positive attitude for 2020. Flying with Superman Former heavyweight boxing champion Muhammad Ali, so the story goes, was once in an aircraft preparng for take-off. A flight attendant noticed that his seatbelt was unfastened. 'Sir, would you please do up your seat belt?' Muhammad Ali looked up with his characteristic saucy grin and said in his slow, gravelly drawl: 'Superman don't need no seatbelt!' But the attendant was quick with a reply: 'Superman don't need no aeroplane. Do up your belt!' Muhammad Ali, as we know, was renowned for his positive mental attitude, a trait he displayed every day throughout his career, in the ring and [...]

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8 Secrets to Reducing the Number of Time Consuming Meetings

By |March 23rd, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops, Workshops|

Meetings, whether they are one-on-one discussions or gatherings of five, ten, or twenty people, are an important part of working life - but they are time-consuming. And often they are criticised for being unproductive, costly, boring, and sometimes unnecessary. Are they always needed? And all of them? Check out these points, and you may find you'll be holding fewer meetings in future... 1. Be fully aware of the cost of your meetings. Meetings consume valuable time. Often, time is wasted on rambling discussions, excessive socialising, political manoeuvring, special-interest conflicts, and travelling. Nor is time the only casualty. When did you last find out what your organisation's meetings were costing in salaries alone? 2. Consider why you hold so many meetings. Meetings can be very useful tools for communicating ideas, clarifying information, solving problems, making decisions, and building teams. But they can also be held for the wrong reasons: Do you [...]

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Overcoming the Fear of Failure

By |December 19th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

How often have you avoided tackling a job because you were afraid of not doing it well, or backed off a new initiative because you feared it might not succeed, or not accepted a speaking engagement because you were afraid of embarrassing yourself? Fear of failure is surprisingly common. But it is a fear that can be conquered, especially when you realise that it isn't failure that counts in life: it's what you can learn from the experience that matters. Heed this advice to help overcome your fear of failure... 1. Try not to be hard on yourself. If your company's aim was to make an annual profit of $100,000 and you managed a profit of only $78,000 - is that really failure? Failure is a relative term, depending on who is doing the measuring. 2. Set your own standards of success or failure. Success, or failure, is in many [...]

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How to Boost your Self-Confidence

By |December 17th, 2014|Leadership, Qualifications, Schools, Training|

Personal confidence is something most of us would like more of. And where do we turn to get it? To ourselves, of course, by bolstering and developing those areas that need attention. Increasing self-confidence is primarily a matter of finding out what makes us feel good about ourselves and then practising the relevant behaviour patterns. To grow in confidence yourself, here are strategies you might consider... 1. Set realistic targets for yourself. Self-confidence will not turn you into Superman or Wonderwoman - only allow you to make the best of what you are personally capable of doing. So set reasonable and realistic expectations for yourself, rather than compare yourself with others. Keep upgrading your own standards in lifestyle, behaviour, relationships, and professional achievements. 2. Know what you do best. If you stop and think about even the small things you do each day, you may be surprised to find some [...]

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The Demand for Six Sigma

By |November 28th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Management, Schools, Soft Skills, Training|

The demand for people with Six Sigma expertise is constantly increasing. More and more organizations are discovering the many ways that the Six Sigma methodology can help them grow and improve. As Six Sigma spreads to many different industries beyond its genesis in manufacturing, you can now find many service and government organizations advertising for Six Sigma help. Plus, it is no longer the largest corporations looking for Six Sigma help. Smaller companies also are taking on Six Sigma projects and hiring people as consultants or permanent staff. The need for full-time Six Sigma professionals will only increase. Types of Six Sigma Jobs There are many Six Sigma jobs in many industries at junior and senior levels. The positions have descriptions and requirements unique to that organization and its requirements. It is true that many Six Sigma positions are filled internally as organizations train their own people already familiar with [...]

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Why Team Building is Vital to your Success

By |November 19th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Schools, Shortcourses, Training|

Great teamwork is one of the most important keys to your company’s success. The more harmoniously people work together, the better it is for your company. Teamwork is the way that things get done these days – and if you don’t have a cohesive team, you’re seriously handicapping your company out in the marketplace. Team building is necessary for success because it’s unnatural for people to come together in a new group and immediately begin to get along. Throughout history, building a team has been the function of shared experiences and history. When that experience and history is lacking, it’s difficult for a group to share a common vision and goal, or to function together in a way that promotes the best qualities of each team participant. In other words – to function as a team. Getting your employees to stop thinking of each other as competitors and start working [...]

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No More Wasted Meetings

By |April 14th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Do you dread meetings?  Worry that you will put people to sleep? Wonder whether anything that you are saying is making sense? Think that you should have just sent out an email memo instead? Every manager needs to master the skill of managing a meeting. Participants will leave a meeting chaired effectively with a sense of accomplishment and a clear understanding of future directions and tasks. If you want to chair successful meetings, follow these important steps... 1. Start on time. When you wait for latecomers, you penalise those who have arrived on time - and you inadvertently reward those who come late. Before long, everyone will arrive late. So how do you get people to your meetings on time? By starting on time! Always. 2. Get the meeting off to a business-like start. Welcome and introduce yourself and the other participants and, if necessary, explain their roles. Clarify the [...]

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Brainstorming Success

By |April 11th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

In our last two blog posts we have discussed the important of brainstorming to find the best solutions. We have a few more pieces of quality information we wanted to share with you on the topic to encourage you in your brainstorming processes! Give it a go and let us know what happens! 'There are many things that can block a person's creativity on the job, but the two biggest barriers are fear and lack of passion.' Unleash the creativity in your organization, Tina DeSalvo, HR Magazine, June 1999. Other idea-generators In addition to brainstorming, consider the following strategies for generating ideas: Moonlighting. Often we wake up at night, with ideas tumbling over themselves in our minds. Make note of them before they are lost. Keep a pencil and paper beside your bed. Record your inspirations - then go back to sleep. Solo brainstorming. If you have a tricky problem [...]

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The Secrets of Brainstorming

By |April 9th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

"Brainstorming is a technique often used in connection with idea-getting which has produced some amazing results. The term and its application grew out of advertising man Alex Osborn's attempts to improve the creativity of copywriters, and has been adopted wholesale by industry. Many firms report amazing success in the use of this stimulating technique, which uses the group approach to idea-getting… Continental Can Company found some profitable savings through brainstorming the question of how to use the angle irons which came to guard corners of tin plate from the mill. Previously these had been scrapped, and sold for a fraction of their value. Through brainstorming, over 50 usable ideas for commercially producible items or money-saving uses came out of the scrap-iron piece. Ultimately, ideas must be evaluated from the viewpoint of their value and practicality. This ordinarily falls to a few people who have the broad picture of the needs [...]

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Gaining a Reputation

By |November 6th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills|

"In order to be a leader, a man must have followers. And to have followers, a man must have their confidence. Hence, the supreme quality for a leader is unquestionably integrity. Without it no real success is possible, no matter whether it is on a section gang or football field, in the army or in the office. If he lacks forthright integrity, he will fail. His teachings and actions must square with each other. The first great need, therefore, is integrity and high purpose." Dwight D. Eisenhower. In our last blog post we covered some simple steps to building a reputation of integrity and honesty. People with strong reputations are generally the ones who will be sought out for promotions, opportunities and jobs. People want to be able to trust others and there is a real lack of integrity in the world today. Here are some more ideas, hints, tips [...]

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Cultivating Your Image

By |October 23rd, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills|

In our last blog post we discussed the importance of cultivating an appropriate image for the industry or career you want. Here are a few more interesting thoughts and stories that may give you a bit more of an idea. "The first impression is usually lasting, largely because people's perceptions are not easily changed, but also because you are likely to keep projecting the same image. The way you look and what that conveys are part of your performance. Recognise that the way you look affects the way you work and the way other people perceive your work. Cultivating your image means defining and focusing more sharply on who you really are. But it is of the utmost importance that you be authentic and genuine and that you not seek artificially to blot out aspects of who you are and the way you act." Jeffrey Davidson, Blow Your Own Horn, AMACOM, [...]

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More on Problem Solving

By |September 30th, 2013|Leadership, Online Short Courses, Qualifications, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

In our last blog post we discussed a step by step plan to solve major problems. Here are some extra tips and hints we found amusing and helpful! Smile & ponder A young boy had a pair of squeaky black shoes. The noise drove him crazy. His father told him to soak the shoes all night long in a bucket of water. In the morning, the water was black and the shoes no longer squeaked. The young boy concluded that, by getting rid of the black, he got rid of the squeak. The moral of the story is that, when trying to solve a problem, make sure you don’t reach the wrong conclusion. […]

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How to Solve a Major Problem

By |September 27th, 2013|Leadership, School of Business, School of Corporate Governance, School of Leadership, Schools, Soft Skills|

Managers are faced with a never-ending flow of problems - deviations from the norm. During the course of a week, hundreds of spontaneous, minor problems are usually tackled with the minimum of fuss, using years of accumulated knowledge and experience. At times, however, a major problem will arise. On such occasions, the wise manager uses a classic problem-solving strategy, one of which is outlined here. When you have a serious problem to grapple with, try following these nine steps... 1. Identify the symptoms. When you sense that trouble is brewing in your organisation, it's usually the symptoms of a problem that surface first - bickering among employees, equipment breakdowns, changes in behaviour patterns, uneven performance, poor attendance at staff meetings, missing petty cash, litter… These symptoms can indicate a major problem lurking below the surface. 2. Define the problem. You're aware of the symptoms - now try to define the problem. Be [...]

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Five I’s of Motivation and more!

By |September 11th, 2013|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Target Markets|

"Good managers don't motivate others. Motivation comes from within the individual. It is not something that one person does to another. What a manager must do is to find ways to enhance and reinforce the motivating forces within their employees. Employees who hear their bosses talking about motivating them may worry about being manipulated rather than motivated." Thomas Quick, The Managers Motivation Desk Book, John Wiley, NJ, 1985. Don't forget The Five-Is of motivation Interesting work. Not every aspect of a job can be interesting, but smart managers make sure that every job has interesting components. Information. Tell staff how the company makes money, how they’re doing at their jobs, and other information you can offer. Involvement. Let employees help make decisions. Independence. Give them a chance to work on their own, using a flexible schedule. Increased responsibility. More responsibility means more opportunities and more visibility in the company. All [...]

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How to Motivate Employees

By |September 9th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills|

From the lounge-chair sports expert to the company CEO, most people have definite views on what motivates others - and they’re probably right, in part at least. Valiant attempts to convert theory into practice, however, have not always succeeded in getting people to give that little extra. The outcome often is a reversion to manipulative and kick-in-the-backside approaches. From the plethora of information and advice about motivation, here are the essential principles... 1. Understand motivation. Ultimately, there are only two types of motivation - people do what they do either out of love or out of fear. Many go to work because they fear what will happen if they don’t. Others go because they love it, the sense of achievement they get, the opportunity to meet with friends. Your challenge is to help employees love their work. 2. Focus on job enrichment. Frederick Herzberg advocated enriching people’s jobs as a [...]

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Preparing for a Meeting

By |August 30th, 2013|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills, Target Markets, Workshops, Workshops|

It was Hendrik van Loon who once said that a meeting would be successful only if it had three participants - one of whom is away sick and another who is absent. Organisational life is never so generous to managers, however. Meetings have become an unavoidable aspect of a manager's job. Fortunately, unnecessary meetings can be eliminated; others can be made more effective. Important ingredients are planning and preparation, as the following points reveal... 1. Make sure you've called the meeting for a reason. Meetings should never become rituals. They cost time and money, so it's important to call a meeting only when one is warranted - to solve a problem, to coordinate activities, to disseminate and discuss urgent information, to reach a consensus or decision, to build morale, or to reconcile conflicts. So don't ask people to attend a listening-session if you can send a memo or newsletter instead. [...]

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Tips and Tricks: Organising Others to Save Time!

By |August 21st, 2013|Leadership, Qualifications, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Target Markets|

In our last blog post we explored some simple steps that you can take to organise others and save yourself time. Here are a few more handy tips and tricks based around this very important topic. The more time we save the more successful we can be! Here's an idea How many times have you been on an important phone call when a colleague comes into your office (or lingers beside your desk), stands there, and waits for you to finish the call so s/he can tell you something? This, of course, is distracting - if not discourteous, to you and can destroy your focus during the call. And, of course, your colleague is wasting his/her time waiting for you to finish. The solution? Keep a pad of paper and a pen on the corner of your desk. Every time this situation occurs, push the pad over to the person [...]

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How to Organise Others and Save Time

By |August 19th, 2013|Leadership, Qualifications, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills|

Time management is really a misnomer - the challenge is not to manage time, but to manage ourselves. Stephen Covey in The 7 Habits of Highly Effective People. Time-management invariably focuses on self - how you organise your day, your papers, your workload. But how well do your staff members use their time to benefit the organisation, you, and themselves? Do you really know whether they, and you, are getting full value? Your staff can save your time and theirs if you take the initiative and encourage them to be time-conscious... 1. Watch for the indicators of a disorganised staff. Watch for messages indicating that the time of the human component in your organisation is not being used to best advantage: You are frequently interrupted by staff seeking assistance, instruction, or direction. Your staff practises reverse delegation - referring tasks back to you. Deadlines are often missed or postponed. Staff [...]

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How to Delegate Effectively

By |August 12th, 2013|Leadership, Online Short Courses, Qualifications, Resources, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills, Workshops, Workshops|

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill... 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just [...]

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