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8 simple steps to gaining a Promotion

By |December 14th, 2020|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

8 simple steps to gaining a promotion Getting promoted means going beyond the job description. You must build what management consultant Daniel Johnson has called ‘career equity’, in that way establishing your ‘professional net worth’. Career equity is achieved by developing, improving, and strengthening assets that will enhance your professional value in the management marketplace. Here are 8 simple steps to gaining a promotion that you can start implementing today... 1. Improve your knowledge and skills. To progress in your career, you need to assess your knowledge and skills to uncover any deficiencies. Work purposefully to remedy these weaknesses. Continue to learn. Participate in training and updating programs. Attend seminars and conferences to increase your knowledge, to inform yourself of new trends, and to meet influential people in your field. Read regularly the books and journals of your profession. Creative ideas can be nurtured only by broad, up-to-date knowledge. [...]

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Tips You Need for Getting Along With People You Dislike

By |December 23rd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

People behave the way they do for two main reasons – they don’t know any other way of behaving or they believe that that behaviour gets the outcomes they want. Managers are likely to come across at least one employee whose behaviour they don’t like, with whom they don’t see eye to eye, or whom they dislike for some other reason. The challenge resides with managers. Are they flexible enough to bring about desired changes in the employee and the relationship? Here are a few considerations… 1. Try to be tolerant. The fact that you don’t like certain employees should not be allowed to affect the way you relate to them. You have to be tolerant and positive in your attitude toward such people. Try to adopt a relaxed, confident, easygoing style to demonstrate that you are not put off by people who can be hard to get on with. [...]

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How to Criticise Others Constructively

By |September 30th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

No-one likes to be criticised – even justified criticism has the potential to demoralise. But sometimes managers have no other choice; indeed, not critising errant behaviour is often worse than criticising it. But you can criticise staff so that they actually feel good when you’ve flnished. It’s a very complex management skill that can be learned, particularly if you view criticism as an investment in a colleague’s future… 1. Know when and where to criticise. Criticism should follow errant behaviour as soon as possible, while the experience is fresh in the transgressor’s mind and before anxieties begin to fester or the mistake is repeated. Except in emergencies, such as when a factory worker endangers the life of others, criticise in private, where interruptions can be minimised. If possible, allow for a second contact later in the day, when you can show by your amicability that your regard for the individual has [...]

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The Keys to Developing a Successful Code of Ethical Conduct

By |September 14th, 2015|Uncategorized|

Codes of ethics have long been associated with professional bodies and groups. In fact, members of those associations must abide by their codes of ethics. More recently, business organizations have become aware that they need their own codes of ethical conduct. So you may have to develop your own code, providing an ideal opportunity to tailor one that fits the specific needs of your organization and its people. Here are some important steps to follow. 1. Get started on your code of ethical conduct. Following recent global corporate events and scandals, we have become increasingly aware of the need for ethical business conduct. The print and electronic media continue to reveal examples of unethical conduct by global and emerging corporate organisations, as well as smaller local businesses. The need for higher ethical standards in business is obvious. 2. Get started on your code of ethical conduct. Following recent global corporate events and [...]

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The Secret To Building Other’s Confidence in You

By |September 9th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Confidence has long been recognised as a desirable – if not essential – life quality. A recent study in the United States, for example, identified ‘confidence’ as the one quality women found most attractive in men. A great deal of research and writing, therefore, has been devoted to identifying ways of building self-confidence. But attention also needs to be devoted to how to build others’ confidence in you – your effectiveness and success rely on it. Here’s how to help others to become confident in you… 1. Focus on building relationships. Tom Peters is attributed with saying ‘Business is a series of relationships between people’. In fact, relationship building has become a key value-adding activity – the better the relationships, the better the business. To build and maintain the desired relationships, four behaviours are essential: Arrive on time (or earlier). Do as you say you will. Finish what you start. [...]

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Knowing How to Break Bad News

By |August 31st, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The need for managers to break bad news can occur without warning (a family crisis, for example). But bad news can be associated with everyday work life (such as redundancy, failure to gain a promotion, or refusal of a major project proposal). Whatever the situation may be, breaking bad news can be difficult – even distressing. Although no one likes delivering bad news, the process can be handled effectively and empathetically, leaving the recipient appreciating your help and communicating to others your managerial ability… 1. Prepare yourself. Delivering bad news is a difficult, often unpleasant task; but it is one of your responsibilities as manager. Preparation is vital and an important part of that preparation is that your ego be removed from the process. The issue should not be what the person will think of you or how you feel about delivering the news. Your focus must be on conveying [...]

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Learning How to Say NO

By |August 17th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In difficult times, managers are often called on to exercise their powers of veto. Saying ‘yes’ is so much easier – it’s certainly so much less confrontationalist and unpleasant. But managers often have to say ‘no’ – to proposed expenditures, to the call for extra staff, and to new ideas and other proposals from staff. There is a right way to say ‘no’ and to minimise the rejection or disappointment that may result… 1. Know when to say no. No is a powerful word. Here’s when you might want to use it, suggests motivational writer John Milne: Say No to allow you to define your priorities. Consider international speaker Dr James Dobson. He had to say no to hundreds of speaking invitations that were taking him away from his family. Say No to take control of your time. Control this precious resource by saying a selective, definite no to those meetings and invitations that consume your valuable [...]

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The Key to Apologising in the Workplace

By |August 12th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In his ‘Essay on Criticism’, Alexander Pope assured us ‘to err is human’. Mastering the art of apologising, therefore, became an essential life skill. Whatever your position on the social and corporate ladders, there will inevitably be times when you will have to say you’re sorry (but not necessarily admit you’re wrong). The ability to apologise is an admirable trait: it takes a ‘big’ person to say they’re sorry, which can be a powerful management technique. Here’s how you can master this art… 1. Recognise the two types of apology. The most common form of apology is an admission that you’re wrong – just as Pope’s famous line suggests. A second type, however, is an apology for your actions – such as when laying down the law to a staff member who submits a report several days late. In doing so you point out that any repetition will lead to [...]

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Tips to Help Involve Your Employees

By |August 7th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

When your employees feel like they are involved in the life and development of a company or organisation, they will give more of their effort to see it succeed. At Global Training Institute we focus on training those already in the industry to equip them to better serve their company/organisation by becoming increasingly involved. Here are some ideas of how to involve your employees: Manage their ideas effectively so that they feel heard and respected. Encourage innovative and breakthrough style thinking. Encourage employees to seek out role models within the workplace to learn from. Adopt new thinking, technology and ideas. Promote creativity and encourage them to think creatively. Inspire supervisors to welcome new ideas. Encourage strong customer service and inform your employees that they are responsible for their interactions with customers. And perhaps most importantly… Value continual training and equipping. If you have employees that need further training so that [...]

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