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The Key to Assessing Training Needs

By |2020-07-24T10:24:04+10:00October 2nd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training, Uncategorized|

If you are looking for appropriate training for your organisation there are a couple of things you need to consider, including: Identifying what the business needs Identifying what the employees need Identifying and Recognising what skills already exist If you can recognise that training will greatly benefit your business, then it’s time to find out what training is needed to fill the gaps. To do this, an assessment of the skill and knowledge gaps within your business will give you a clear understanding of the training needs.  You can do this assessment in multiple ways including personal interviews, supervisory observation, surveys etc. During your assessment ask the following questions: What is the overall vision of the business? Where is the business heading? What areas of the business could benefit from more training? What are the desired outcomes of training? What resources are allocated or available for training [...]

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How to Improve your Chances of getting Promoted

By |2020-01-07T14:19:04+10:00July 21st, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training, Uncategorized|

To get promoted, you must build what management consultant Daniel Johnson has called 'career equity', in that way establishing your 'professional net worth'. Career equity is achieved by developing, improving, and strengthening each of eight specific assets that will enhance your professional value in the management marketplace...1. Improve your knowledge and skills. To progress in your career, you need to assess your knowledge and skills to uncover any deficiencies. Work purposefully to remedy these weaknesses. Continue to learn. Participate in training and updating programs. Attend seminars and conferences to increas le your knowledge, to inform yourself of new trends, and to meet influential people in your field. Read regularly the books and journals of your profession. Creative ideas can be nurtured only by broad, up-to-date knowledge. 2. Strengthen your credentials. Most employers still value highly credentials earned through formal post-school education. This asset can also be strengthened through active [...]

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Career Advancement 101!

By |2019-09-27T13:05:30+10:00January 20th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

Last Friday we posted a blog about what to do to advance your career. We have a few more tips for you on this topic and hope that it inspires you to look at your career objectively and challenge yourself to make this year count! If you are feeling unsure about the next steps or worried you are not equipped for the promotions/roles you are interested in, contact us! We may have an online course that will suit you perfectly. "People used to have a career master plan: get a degree, get a job, get a gold watch when you retire… To survive today, you have to learn to manage your career and your life in a changing workplace." W. N. Yoemans, Seven Survival Skills for an Organised World, Dutton Signet, 1996. Here's an idea According to management consultant Brian Tracy, everyone works eight hours a day for survival. The time [...]

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Selling Online

By |2019-09-27T13:05:37+10:00December 16th, 2013|Leadership, Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Workshops|

In our last blog post we discussed how to get started with selling online. Obviously there are lots of ways and lots of tips and tricks to the trade, however, we have found some ideas that we think will help you. About 40 per cent of shoppers with Internet experience who had bought before online were not able to actually figure out or complete a transaction on leading websites. From a financial or strategic perspective, it means that these companies are throwing money down the toilet. Phil Terry, CEO Creative Good, interviewed on US National Public Radio's All Things Considered, December 1999. Here's an idea If you go through the expense of creating a website for your organisation, and don’t immediately respond to any and all e-mails and customer inquiries directed to the site, you’re committing commercial suicide. You’d be better off saving your money and staying out of cyberspace. [...]

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How to Sell Online

By |2019-09-27T13:05:38+10:00December 13th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

In the days before the Internet, if you wanted to sell direct to customers, you needed to build a shop or establish a mail-order business using catalogues. Doing so would require the outlay of many thousands, if not millions, of dollars. With the arrival of the Web, you now have an inexpensive sales channel that gives access to millions of consumers worldwide. The Web provides an exciting commercial opportunity - provided you adhere to several important rules... 1. Be sure online selling is for you. As a general rule, whatever can be sold in a print catalogue can also be sold on a website. But if a customer has to see, hold, or try something before buying, neither avenues are appropriate. Remember, when it comes to selling on the Web, it's not where you are, but what you're selling and how attractively you present the offer that count. The key [...]

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Fear of Failure? Not anymore!

By |2019-09-27T13:05:46+10:00November 13th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills|

In our last blog post we discussed some simple steps you can take to getting rid of the fear of failure in your life. For some people the fear is slight and only blocks their ability to take risks in a small way. For others, it can be crippling. It's important to know where you are on this scale so you can be aware of whether you are missing out on opportunities and development due to fear. "The worst possible outcome of trying a work task and then failing is probably transient embarrassment. You might be embarrassed for a while, but that will fade. The residue hopefully will be a valuable learning experience. Trial-and-error learning is a time-honoured process and one familiar to most successful people." Fred Orr, How to Succeed at Work, Unwin, Sydney, 1987, p.30. It's a fact When the famous inventor Thomas Alva Edison wanted to make a [...]

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Overcoming a Fear of Failure

By |2019-09-27T13:05:46+10:00November 11th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills|

How often have you avoided tackling a job because you were afraid of not doing it well, or backed off a new initiative because you feared it might not succeed, or not accepted a speaking engagement because you were afraid of embarrassing yourself? Fear of failure is surprisingly common. But it is a fear that can be conquered, especially when you realise that it isn't failure that counts in life: it's what you can learn from the experience that matters. Heed this advice to help overcome your fear of failure... 1. Try not to be hard on yourself. If your company's aim was to make an annual profit of $100,000 and you managed a profit of only $78,000 - is that really failure? Failure is a relative term, depending on who is doing the measuring. 2. Set your own standards of success or failure. Success, or failure, is in many instances only [...]

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How to Actively Listen

By |2019-09-27T13:05:50+10:00November 1st, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills|

Listening accounts for well over half of a manager's communication time, and it is unquestionably the weakest link in the communication chain. We simply don't listen well enough. The failure is not in the hearing, but in our ability to attend to what we hear. Listening is hard work. It's so easy to 'switch off'. If only we listened attentively and with empathy, we would eliminate so many misunderstandings, arguments, delays, and mistakes. Become a better listener by adhering to the following advice... 1. Commit yourself to each individual act of listening. Whenever you need to hear everything someone is saying, commit yourself - really commit yourself - to do so. Say to yourself, 'The most important thing in my life at this moment is to understand this person's feelings and views.' Accordingly, focus all of your listening capacity on the speaker for the next five, fifteen, or fifty minutes. Actually [...]

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Cultivating Your Image

By |2019-09-27T13:05:52+10:00October 23rd, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills|

In our last blog post we discussed the importance of cultivating an appropriate image for the industry or career you want. Here are a few more interesting thoughts and stories that may give you a bit more of an idea. "The first impression is usually lasting, largely because people's perceptions are not easily changed, but also because you are likely to keep projecting the same image. The way you look and what that conveys are part of your performance. Recognise that the way you look affects the way you work and the way other people perceive your work. Cultivating your image means defining and focusing more sharply on who you really are. But it is of the utmost importance that you be authentic and genuine and that you not seek artificially to blot out aspects of who you are and the way you act." Jeffrey Davidson, Blow Your Own Horn, AMACOM, [...]

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Public Speaking Made Easy

By |2019-09-27T13:05:54+10:00October 18th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

In our last blog post we discussed some step by steps to delivering a memorable speech. Here are some more tips to take with you next time you have to make an important speech! "Become interested enough in your audience that your prime concern is how to get your message from you to them. When you think more about how you are going to put your message across and less about what people will think of you, you will end up a better communicator. So allow yourself to release your energy in a positive way." Lou Hampton, quoted in Jeffrey Davidson, Blow your Own Horn, AMACOM, NY, 1987, p. 156. Here's an idea Many amateur speakers make two mistakes: They skip their vision around the room, trying to make eye contact with everyone; and When coming to a break in thought, they fill in the gaps with ‘um’ or ‘ah’. Be [...]

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More on Problem Solving

By |2019-09-27T13:05:57+10:00September 30th, 2013|Leadership, Online Short Courses, Qualifications, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

In our last blog post we discussed a step by step plan to solve major problems. Here are some extra tips and hints we found amusing and helpful! Smile & ponder A young boy had a pair of squeaky black shoes. The noise drove him crazy. His father told him to soak the shoes all night long in a bucket of water. In the morning, the water was black and the shoes no longer squeaked. The young boy concluded that, by getting rid of the black, he got rid of the squeak. The moral of the story is that, when trying to solve a problem, make sure you don’t reach the wrong conclusion. […]

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Abraham Lincoln on Motivating Others

By |2019-09-27T13:05:57+10:00September 13th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills|

In our last two blog posts we have discussed motivating employees. We found a few more excerpts that we found interesting and thought we'd share with you...you never know who will find the gold in these little nuggets! It's a fact President Lincoln, when told that General Ulysses S. Grant had a drinking problem, and well aware that Grant was his only winning general, replied: ‘If I knew his brand, I’d send a barrel to the other generals.’ According to Peter Drucker, each of us is abundantly endowed with failings and weaknesses. ‘The effective executive is as hidebound as everyone else,’ says Drucker. ‘He differs, though, in that he is willing to ignore individual weaknesses, including his own, and focus instead on bringing out people’s strengths. He concentrates on what they can do, not what they can’t, as his criterion.’ Which is why, if you want to get the most [...]

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How to Guarantee Your Employability Over the Coming Decades

By |2019-09-27T13:05:59+10:00September 9th, 2013|Leadership, Qualifications, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, Schools, Soft Skills, Workshops|

As managers continue to speculate about the challenges, opportunities, and uncertainties associated with the new millennium, thriving and surviving—even remaining relevant— will become a major concern for many. Maintaining your employability will continue to be an ongoing challenge—and it will be your responsibility. To prepare yourself for the uncertain times ahead, consider the following advice...   Try to understand what’s coming. You’ll have more control over your future if you stay at the cutting edge. Read all you can. Speak with others. Reflect. But be aware of emerging trends—such as these:  Managers are likely to change their jobs several times during their careers. Technology will eliminate old jobs and create new ones. Computers and machines will become smarter—and people will need to do the same. Staff will have more flexible working arrangements. Companies will become ‘virtual’ through outsourcing, telecommuting, and staff working at home. Those who cannot adapt to new [...]

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