How to Say ‘No’

By |July 21st, 2014|Leadership, School of Corporate Governance, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training|

In difficult times, managers are often called on to exercise their powers of veto. Saying 'yes' is so much easier - it's certainly so much less confrontationalist and unpleasant. But managers often have to say 'no' - to proposed expenditures, to the call for extra staff, and to new ideas and other proposals from staff. There is a right way to say 'no' and to minimise the rejection or disappointment that may result... 1. Know when to say no. No is a powerful word. Here's when you might want to use it, suggests motivational writer John Milne: Say No to allow you to define your priorities. Consider international speaker Dr James Dobson. He had to say no to hundreds of speaking invitations that were taking him away from his family. Say No to take control of your time. Control this precious resource by saying a selective, definite no to those meetings and invitations that consume your valuable [...]