Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

11 Ways to Tackle Your Priorities

By |February 26th, 2020|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Uncategorized, Workshops|

Setting priorities is a decision-making process by which you rank in order of importance the tasks you or your staff members must do. By completing the tasks on your list in order, you will achieve your goals. It sounds easy - but it's not. In fact, priority-setting and sticking to the agreement you make with yourself will be major challenges for you as a manager. Here are several important suggestions to help you draw up a priority list - and make it work... 1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. [...]

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How to Manage Different Generations in Your Workplace

By |July 8th, 2015|Leadership, Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Organisations worldwide have become cross-generational workplaces dominated by two groups - Baby Boomers (born between 1946 and 1964) and Generation Xers (1965 to 1980). Veterans (1922 to 1945) and Nexters (1980+) are fewer. Managed well, and without stereotyping, this generational diversity can enrich the workplace. But it can also challenge and frustrate managers striving to derive maximum productivity from all employees. Irrespective of your vintage, here are some suggestions to improve the approaches you adopt... 1. Familiarise yourself with generations’ characteristics. Veterans. Although most of this group may have retired, their presence - particularly at the top of the corporate ladder and as customers - demands that you learn to work with them. Baby Boomers. These are characterised by ambition, loyalty, and employment for life - usually in the one company. They believe in process: that there is a right way of doing things to achieve the [...]

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The Secret to Gaining Power and Influence

By |July 1st, 2015|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Enthusiastic and committed managers strive to get things done by exerting influence, a process that involves the use of power. If you have power, you can influence the behaviour of others and get people to do what you want them to do. Normally power should come with the job; but you can gain it by other means. Here are some of the ways in which you can accumulate power in your organisation... 1. Gain control by moving into a position of power. Seek promotion. Power and influence are normally part and parcel of the formal authority vested in a senior managerial position. But remember that, as well as using your recognised title and role in the organisation, you may need to bolster this legitimate coercive power with other forces to increase your influence over others… 2. Gain control over resources. You will gain additional power over others if you are [...]

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Quick Steps to Challenging Your Employees (2)

By |June 27th, 2015|Leadership, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Soft Skills, Training|

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

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What Everyone Ought to Know About How to Conduct a Successful Meeting

By |June 10th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Every manager needs to master the skill of chairing a meeting. Participants will leave a meeting chaired effectively with a sense of accomplishment and a clear understanding of future directions and tasks. If you want to chair successful meetings, follow these important steps... 1. Start on time. When you wait for latecomers, you penalise those who have arrived on time - and you inadvertently reward those who come late. Before long, everyone will arrive late. So how do you get people to your meetings on time? By starting on time! Always. 2. Get the meeting off to a business-like start. Welcome and introduce yourself and the other participants and, if necessary, explain their roles. Clarify the objectives of the meeting, ensuring that each member understands the task at hand and is aware of the expertise available in the group. Be brisk and businesslike. 3. Preview and confirm the agenda. Check [...]

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The Secret to Successful Email Marketing

By |June 1st, 2015|Leadership, Qualifications, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Email marketing involves directly marketing a commercial message to a group of people using email – and it gets the results you’d hope for. Email marketing, therefore, is a highly effective tool for driving more sales by engaging with your existing customer base with information and offers they want to receive. When properly done, email marketing is one of the most effective online marketing approaches one can use. It is estimated that, in the United States in 2011, organisations spent $1.51 billion on email marketing and that this amount is expected grow to $2.468 billion by 2016. The time is right to consider implementing email marketing in your organisation. Here are some key considerations... 1. Familiarise yourself with email marketing. Many people have come to associate email marketing with spamming and information about too-good-to-refuse offers, inexpensive medications, get-rich-quick schemes, and so on. This is definitely not the type of email [...]

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Handle Drop in Visitors and Save Time in 8 Simple Steps

By |June 1st, 2015|Uncategorized|

As a manager, you might adopt an open-door policy - a noble objective. Total accessibility, however, can be counterproductive and waste your valuable time. Unless you are prepared to control the extent to which unexpected visitors take up your time, your efficiency as a manager will suffer. Limiting the time taken up by drop-in visitors demands courtesy, good judgement, and tact. Here's some advice to help you minimise the debilitating effects of those often trivial and time-consuming drop-in visits... 1. Have your assistant intercept all visitors. Your personal assistant, if you have one, should discreetly screen all visitors. Most routine problems can be handled in this way. If not, three strategies are possible: Determine the purpose of the visit and make an appointment. The assistant might say 'The manager is busy now. Can I contact you when the manager's free?' Or the assistant might say 'The manager is busy at [...]

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9 Quick Tips on How to Delegate

By |May 20th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, Schools, Short Courses, Training|

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill... 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just [...]

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8 Tips to Prepare for Your Next Speech

By |May 13th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Short Courses, Soft Skills, Training|

Managers are frequently called on to speak at professional meetings, service clubs, and community groups, and to present briefings or reports within their organisation. If a speech has been well prepared, with a definite purpose, and well-rehearsed, it will be successful. The most effective public speakers faithfully observe several important steps when preparing for a speaking engagement. As you prepare for your next speech, you might also wish to adhere to these proven guidelines... 1. Understand clearly why you have been invited. Before accepting an invitation to speak, be sure you know why you were invited and what the audience wants to hear. Decline the invitation if you feel you have little to contribute on the topic. 2. Sketch out a brief plan of attack. Three preliminary considerations must be addressed before beginning: First, clarify the purpose of your speech - to persuade, inform, amuse? What do you want your [...]

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How to put some FUN into your role as Manager!

By |August 18th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Just because you're a manager, you don’t have to be all buttoned-down and grim. In fact, bringing a little levity to your role as a manager can make you and those around you more relaxed and effective. The best managers in any organisation aren't afraid to show the world that they have a sense of humour they enjoy using. Nor should you be. Humour is good for your career and for your health... 1. Know the value of humour to your own well-being. Many managers often underestimate the value of humour. Research has shown that it not only offers a most effective tool for engaging and relating to staff, but can also relieve stress, defuse a situation, promote trust and team bonding, restore our equilibrium, deflate our pomposity, reveal our essential humanity, offer us new perspectives, and help us to soar above the mundane in our job. It has been shown [...]

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