Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

How to Avoid Causing Conflict

By |2020-07-03T15:00:22+10:00July 3rd, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Leadership, School of Management, School of Project Managment, Schools, Training|

Conflict is inevitable in any organisation. When handled properly, it can contribute significantly to personal and organisational health. It can improve understanding and produce innovative solutions to problems. When handled poorly, however, it leads to hurt feelings, damaged relationships, and low morale. Managers must be able to minimise hostility between themselves and their staff members; and the best way to manage harmful conflict is to prevent it from ever arising. Here are some suggestions... 1. Learn to be an effective communicator. Communication is the lifeblood of an organisation. Conflict is often caused by people not listening to or understanding each other. Misunderstandings can result in accusations, blame, and personal attacks. At times, there is no real conflict, simply misinterpretation. Work at improving your communication skills for listening and speaking so that you minimise misunderstanding. Convey the need for clarity in all your discussions. 2. Keep your staff informed. By [...]

Comments Off on How to Avoid Causing Conflict

9 Secrets to Leading Others to Your Way of Thinking

By |2019-09-27T13:03:40+10:00May 4th, 2015|Uncategorized|

Verbal brawling shows a lack of control and an inability to use those vital skills of persuasion. Managers must be able to present their particular point of view or to express an opinion on an issue without being too emotional or engaging in a bout of verbal fisticuffs. Here’s a peaceful way of persuading people to accept your line of thinking and ideas... 1. Avoid arguing with extremists. Until you are shown otherwise, you must assume that others have some fairly good reasons for taking the position they do in any debate or argument. Indeed, most people are rational, so you can always hope to persuade them to accept your point of view. However, remember that, if someone is a fanatic to a cause, you’ll be unlikely to convince them. 2. Analyse your stance before you get involved. Be convinced that the subject or issue is worth arguing about. Will [...]

Comments Off on 9 Secrets to Leading Others to Your Way of Thinking

Realising the Benefits of Training

By |2019-09-27T13:03:43+10:00April 17th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training|

Training is a vital way to keep up to date with new technology, trends, and skills, as well as improving staff motivation and overall business functions. Through training you ensure that you are being resourceful, running the business effectively, and creating staff who are assets to the organisation. If you are considering implementing training within your business/organisation or wondering why it is necessary, here are some valuable benefits as to why training is worthwhile: Business Benefits Despite the size or type of a business, training can impact its effectiveness. Research shows that in a business where training is valued and implemented, productivity increases. Staff who receive training can be up to 230% more productive than those who do not experience training. (Source: Smith A., 2001, Return on Investment in Training: Research Readings, NCVER, pdf - 359K) Higher productivity can affect the entire business, allowing it to expand and increase market share. [...]

Comments Off on Realising the Benefits of Training

How to Develop Staff Cohesiveness Today

By |2019-09-27T13:03:46+10:00April 1st, 2015|Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Target Markets, Training, Uncategorized, Workshops|

Cohesiveness holds a group together voluntarily. Staff will operate better as individuals if they consider themselves part of a well-functioning, supportive, and happy team. As committed participants in the group, they are more productive, communicative, trusting, motivated, and loyal. If you want to ensure your staff becomes a winning team, you should consider these suggestions to foster cohesiveness... 1. In Leadership Be aware of the features of a cohesive team. What are the characteristics of a team you are striving to establish? According to Douglas McGregor, the ideal team displays these features: The atmosphere is informal, comfortable, and relaxed. Everyone participates in discussions. Members listen to each other. Every idea is given an adequate airing. The goals of the group are understood and accepted by all. There is constructive disagreement. The group seeks resolution rather than domination of any dissenter. Decisions are reached by consensus. Criticism is frequent, frank, and [...]

Comments Off on How to Develop Staff Cohesiveness Today
Go to Top