Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

6 ways to choose which course to study

By |2020-12-11T12:43:34+10:00December 10th, 2020|Qualifications, Uncategorized|

6 ways to choose which course to study Looking to progress your career in 2021? Gaining a qualification is one of the most effective ways to increase your chances. Here are 6 ways to choose which course to study... Don't forget that right now there are many affordable opportunities to re-skill and re-train through course subsidies and funding programs. Try our Funding Eligibility Check and find out if you are eligible. 1. Focus on your own qualities. Consider first your personal motivations and hopes. Are you the type of individual who finds formal study hard work, or do you get enjoyment from such activity? Are you seeking specific understanding and skills to boost your future employment prospects, or will the study be simply a way of keeping yourself up to date, giving you a chance to catch up with what’s new and interesting? To what extent are you motivated [...]

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13 Tips and Tricks to Excelling in Your Career

By |2020-12-10T12:11:57+10:00July 24th, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Climbing the management ladder to success is not something to be left to chance. Unfortunately, there is no magic formula. In fact, no two management consultants would agree completely on any certain recipe for reaching the top job. They would agree, however, that, if you are ambitious to reach the top, then the best person to help you get there is yourself. So here are a few guidelines to help you on your way… 1. Be prepared. There are no better candidates for advancement than those who, while handling their own jobs in exemplary fashion, have also prepared themselves for the job above theirs. Keep close to the people whose job you want, for they often have much to say about their successors. 2. Attend seminars and courses regularly. The sharpening of management skills through continuing education is essential for effective managers. Additionally, exposure to [...]

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How to establish a Learning Culture in the Workplace

By |2020-07-24T10:46:15+10:00July 24th, 2020|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops|

It’s one thing to say that you want to be a business or organisation with a learning culture, but to actually see it cultivated is another story. This requires the acceptance of particular attitudes, values and practices that support ongoing learning. Training is a key part of the process when it comes to establishing a learning culture. Learning serves to expand thinking, open minds and encourage individuals to reinterpret their world. Peter Senge identified five disciplines of a learning culture that contribute to building a vibrant and healthy learning culture. Personal Mastery: Cultivate an environment where individual goals are valued and achieved through partnership with the employee and the organisation. Mental Models: The idea that people’s perception of their environment shapes their decisions and behaviour. Shared Vision: Encourage teamwork and sharing by collaboratively setting goals and planning objectives. Team Learning: Valuing group conversation and thinking skills so [...]

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11 ways to Communicate Effectively at work

By |2020-07-24T12:55:24+10:00July 11th, 2020|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Target Markets, Target Markets, Training, Workshops|

The term ‘communication’ now includes many activities associated with everyday organisational life - oral, face-to-face, formal, informal, personal, interpersonal, nonverbal, and written - which is why so many organisational headaches are attributed to ‘communication problems’. Indeed, a common finding of organisational reviews is that ‘communication needs to be improved’. We spend so much time ‘communicating’, but so few of us give much thought to the essentials of this key management activity... 1. Always work to establish rapport. Without the trust and confidence of others with whom you are communicating, much of what you say will be lost. It is imperative, therefore, that you take time to establish and build rapport. Knowing your audience is a vital part of this process. 2. Attract the attention of your target audience. It’s not what you communicate but how you do it. People are being bombarded with information and have become very [...]

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8 Steps to Implementing a Great Mission Statement

By |2020-07-03T15:10:53+10:00July 3rd, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

You’ve followed the suggestions provided on previous pages about developing a mission statement and are now ready to implement that mission. If you’ve used an inclusive process to develop the statement, your efforts will be rewarded in this implementation phase: you’ve demonstrated an understanding of the importance in the development of acceptance, commitment, and ownership. Now, in implementation, you can benefit from your efforts thus far… 1. Form an ad hoc committee. Select a working party representative of all groups in the organisation – management and staff. This team, established for the specific purpose of successfully implementing the new mission, will be disbanded after this intention has been realised. By being expansive about committee membership, you will give every group an opportunity to be involved in the implementation process. Make sure that each working party member wants to be involved and, therefore, is prepared to give the task the priority [...]

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How to Avoid Causing Conflict

By |2020-07-03T15:00:22+10:00July 3rd, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Leadership, School of Management, School of Project Managment, Schools, Training|

Conflict is inevitable in any organisation. When handled properly, it can contribute significantly to personal and organisational health. It can improve understanding and produce innovative solutions to problems. When handled poorly, however, it leads to hurt feelings, damaged relationships, and low morale. Managers must be able to minimise hostility between themselves and their staff members; and the best way to manage harmful conflict is to prevent it from ever arising. Here are some suggestions... 1. Learn to be an effective communicator. Communication is the lifeblood of an organisation. Conflict is often caused by people not listening to or understanding each other. Misunderstandings can result in accusations, blame, and personal attacks. At times, there is no real conflict, simply misinterpretation. Work at improving your communication skills for listening and speaking so that you minimise misunderstanding. Convey the need for clarity in all your discussions. 2. Keep your staff informed. By [...]

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Make a Good Impression on the Telephone Today

By |2020-04-28T10:58:20+10:00April 24th, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, Schools, Soft Skills, Training|

Often, the only impression a customer or client gains of your organisation is the one generated by your staff on the telephone. Research has shown that poor telephone etiquette can result in poor public relations and millions of dollars in lost revenue. Having invested large sums of money in equipment to improve communications with customers, some organisations simply forget to invest in the human skills. First, consider the following advice... 1. Know what really frustrates your callers. Organisations have suffered in recent years through staff failure to use the telephone appropriately. Recent research reveals that the main frustrations customers or clients experience today in dealing with organisations by telephone are these: taking too long to answer being put 'on hold' and forgotten being transferred and having to repeat the inquiry being answered by voice mail and other 'machines' not having calls returned music on hold, rudeness, perceived indifference, not [...]

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How to Bounce Back from a Personal Setback Stronger Than Ever

By |2020-04-28T10:32:12+10:00April 24th, 2020|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, Schools, Soft Skills, Training|

1. Know that we all react differently to setbacks. A setback is an incident that checks our progress and brings our momentum to a grinding and usually disappointing halt. Our self-esteem can deflate; our confidence and motivation hit rock bottom. People respond differently. Some fall apart; others get back to work immediately; some turn to drink, become depressive, withdrawn, angry, and non-productive, the setback affecting all areas of their lives for some time. One’s degree of maturity, particularly in terms of emotional intelligence, becomes a vital factor in successfully overcoming the personal impact of a major disappointment. 2. Work through the stages of emotional turmoil after a setback. In ‘Emotional Intelligence at Work’, US psychologist Hendrie Weisinger identifies seven sequential post-setback stages common to most people. He says that, following a setback, ‘you need to experience and manage each stage, successfully moving through each one. Failure to do so [...]

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How to Become a Workplace That Values Skills and Training

By |2019-09-27T13:02:36+10:00January 15th, 2016|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support training in the workplace: Ask and allow employees to find courses that they are interested in doing, and encourage their participation. Encourage employees to consider working on a degree that is relevant to their current work. (This helps formalise what they are doing at work). [...]

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How to Get the Most Out of Learning Opportunities

By |2019-09-27T13:02:45+10:00December 11th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Ever wondered why it’s hard to remember the route to a particular place when you were the passenger in the car? Why is it that the driver will most likely remember exactly where to go? Having to actually do the driving and take part in the action of finding the destination causes the information to be embedded in our minds. This is an important thing to remember if you are an employer, a manager or a supervisor needing to train others. At Global Training Institute we value people’s learning and endeavour to give everyone an opportunity to learn in their chosen way. Learning is inhibited when you as the ‘trainer’: Tell them exactly how to do something Do it for them Provide every answer for them when they ask questions Allow them to remain in their comfort zones Refuse to accept mistakes and expect perfection Refuse to guide them through [...]

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The Key Benefits of Training Employees

By |2019-09-27T13:02:51+10:00November 6th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training|

Although training sometimes seems like a large investment, the benefits your employees will experience should make it worth it. Training gives employees the opportunity to grow and develop their careers while providing businesses with efficient skills that keep it competitive. Turnover and Recruitment Through multiple studies that have taken place in businesses throughout developed nations, it is inevitable that businesses and organisations that place training as a high priority, experience less staff turnover. Keeping staff on board is often the most difficult thing for businesses and it is an expensive process to hire and train new people for the job. Staff who are trained through work commit to their employers because: They are in a place where their career is valued and developed They are able to take on more responsibility and achieve higher paid positions Work Flexibility Training increases the skills and knowledge of the employees, allowing them to [...]

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How to Sharpen Your Entrepreneurial Skills

By |2019-09-27T13:03:14+10:00August 28th, 2015|Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training|

An entrepreneur is someone who sees an opportunity and creates the organisational structures to pursue it. The entrepreneurial process involves all of the functions, activities, and actions associated with pursuing that opportunity. If you decide to establish your own business or remain where you are, entrepreneurial behaviour can be learnt and used to strengthen your existing management skills – even open new doors for you. Here’s how to sharpen your entrepreneurial skills… 1. Develop appropriate personal attributes. Though entrepreneurs come from a wide variety of backgrounds, the literature can provide an accurate picture of these innovative types. Wayne Bygraves in ‘Portable MBA in Entrepreneurship’ refers to the 10 Ds that characterise entrepreneurs: they dream or vision what the future could be like; they’re decisive, and doers, showing dedication, determination, devotion, and attention to detail they’re in charge of their destiny, expect dollars as a sign of their success, and distribute [...]

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How to Get the Most Out of Your Professional Reading

By |2019-09-27T13:03:16+10:00August 17th, 2015|Leadership, Resources, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Soft Skills, Training|

To remain fully effective, managers can usually turn to a variety of sources for personal and professional growth – courses, conferences, networking, discussions, professional associations, workshops, and so on. But of all these avenues, research shows that independent reading of professional books and journals continues to be efficient, reliable, accessible, and indispensable. Leaders simply must be readers… 1. Accept this fact: If you’re not reading, you shouldn’t be leading. Leaders must be readers. The American Association of School Administrators supports this message… ‘Reading is the most fundamental, reliable, and efficient resource for leaders. It is the purpose of professional reading to equip the leader for independent creative thinking. It is through the literature that executives live, learn, and think about their swiftly moving and complex profession.’ 2. Set aside time to read. The problem for busy executives is not finding something to read; it’s finding the time! The key is [...]

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Tips to Help Involve Your Employees

By |2019-09-27T13:03:20+10:00August 7th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

When your employees feel like they are involved in the life and development of a company or organisation, they will give more of their effort to see it succeed. At Global Training Institute we focus on training those already in the industry to equip them to better serve their company/organisation by becoming increasingly involved. Here are some ideas of how to involve your employees: Manage their ideas effectively so that they feel heard and respected. Encourage innovative and breakthrough style thinking. Encourage employees to seek out role models within the workplace to learn from. Adopt new thinking, technology and ideas. Promote creativity and encourage them to think creatively. Inspire supervisors to welcome new ideas. Encourage strong customer service and inform your employees that they are responsible for their interactions with customers. And perhaps most importantly… Value continual training and equipping. If you have employees that need further training so that [...]

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The Key to Knowing What Training is Best

By |2019-09-27T13:03:22+10:00July 30th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

If you are considering implementing training within your business or organisation, you need to know the different forms of training that are available to choose the most appropriate option. Different training options include apprenticeships, traineeships, vocational training etc. There are also options for training delivery that varies with different Registered Training Organisations (RTO). If you have identified a specific training need or an area of the business where training needs to be implemented, then it’s important that you do the appropriate research to discover what will best suit the needs of the staff and business. Here are some handy tips to understanding more about the training world: A ‘Course’ A training course is a structured sequence of vocational education and training (VET) that leads to the achievement of specific competencies. If it is accredited and recognised by a state or territory training authority the course can lead to a qualification, [...]

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How to Increase the Profitability of Your Business

By |2019-09-27T13:03:23+10:00July 24th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Management, School of Project Managment, Schools, Soft Skills, Training|

If businesses want to stay in business they must have a product or service that people want and are prepared to pay for. With those key criteria in place, the quest is to become increasingly responsive to the customers’ needs: there is a close link between responsiveness and profitability. Responsiveness is giving customers what they want (courteously, of course), when they want it (within an acceptable time frame), at a price that matches or exceeds their expectations. The six qualities identified as contributing to increasing an organization’s level of responsiveness, and, therefore, its profitability are as follows… 1. Make and implement decisions on a timely basis—calculate your Decision-Making Index. Improved decision-making enhances profitability, so it’s imperative for decisions to be made in an appropriate time. And you can calculate your Decision-Making Index, which will prove invaluable in improving turnaround time associated with decision-making. Calculating your Decision-Making Index is a relatively straightforward [...]

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The Secret to Selecting the Right Media for Advertising

By |2019-09-27T13:03:23+10:00July 22nd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

When business is good, it pays to advertise; when business is bad, you’ve got to advertise. Advertising is the mouthpiece of business. It is essential. Retailers are offered a multitude of avenues to promote their products; the greatest challenge is deciding where to invest your advertising dollar to get the maximum return. Advertising your business, services, and products does not have to be haphazard. You can plan, measure and monitor your advertising activities… 1. Consider your audience. If you do not know your target audience, and you blanket advertise, you will be wasting your advertising budget. Everyone’s target market will be different, which is why you need to consider, firstly, such general variables as: the geographic location of your business and your audience – passers-by, workers, or residents the age group you wish to attract the gender you are targeting the primary socio-economic group you are hoping to draw upon [...]

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The Great Advantages of Learning Culture

By |2019-09-27T13:03:24+10:00July 21st, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In the last blog post, we talked about establishing a learning culture in the workplace.  In this blog post we talk about other advantages to establishing a learning culture within your life, business or organisation. As well as personal development and continual up skilling, advantages to a learning culture include: Continual Competitive Advantage In today’s world, businesses have endless competition and it’s important to stay on top of new ideas and technology to maintain your edge. Benefits of this include: Motivated and committed employees Increased change management Better customer satisfaction Higher quality products and services Superior business performance  Motivated and Committed Employees Encouraging learning within your organisation encourages personal development for each employee. This gives them ownership over their role and the motivation to achieve excellence. Employees will become more focused, goal-oriented and passionate about the business’ goals. Having an educated workforce makes it easier for managers as they will [...]

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Recognising Existing Skills

By |2019-09-27T13:03:25+10:00July 17th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training, Uncategorized|

Before starting training, it’s important to recognise what skills already exist amongst your employees. If they have acquired particular skills through self-tuition, study or life experience, they may not have to actually participate in the course to achieve a qualification. Skills recognition acknowledges that an employee has gained the skills required to complete the course, without actually having to do the course.   Registered Training Organisations apply skills recognition in two ways: Recognition of Prior Learning Credit Transfer Recognition of Prior Learning Recognition of Prior Learning is a formal acknowledgment of skills and knowledge acquired through: Life experience or hobbies including musical, mechanical or linguistic skill Work experience or volunteer work Formal training through other courses, college of training programs at work RPL looks at the existing skills and matches it to the course the student is planning to study. The student may then be able to skip over a [...]

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How to Manage Different Generations in Your Workplace

By |2020-07-24T12:39:24+10:00July 8th, 2015|Leadership, Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Organisations worldwide have become cross-generational workplaces dominated by two groups - Baby Boomers (born between 1946 and 1964) and Generation Xers (1965 to 1980). Veterans (1922 to 1945) and Nexters (1980+) are fewer. Managed well, and without stereotyping, this generational diversity can enrich the workplace. But it can also challenge and frustrate managers striving to derive maximum productivity from all employees. Irrespective of your vintage, here are some suggestions to improve the approaches you adopt... 1. Familiarise yourself with generations’ characteristics. Veterans. Although most of this group may have retired, their presence - particularly at the top of the corporate ladder and as customers - demands that you learn to work with them. Baby Boomers. These are characterised by ambition, loyalty, and employment for life - usually in the one company. They believe in process: that there is a right way of doing things to achieve the [...]

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