Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

How to Build Other People’s Confidence in You!

By |January 31st, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Confidence has long been recognised as a desirable - if not essential - life quality. A recent study in the United States, for example, identified ‘confidence’ as the one quality women found most attractive in men. A great deal of research and writing, therefore, has been devoted to identifying ways of building self-confidence. But attention also needs to be devoted to how to build others’ confidence in you - your effectiveness and success rely on it. Here’s how to help others to become confident in you... We need to have confidence in ourselves to begin the process of gaining other people's confidence! 1. Focus on building relationships. Tom Peters is attributed with saying ‘Business is a series of relationships between people’. In fact, relationship building has become a key value-adding activity - the better the relationships, the better the business. To build and maintain the desired relationships, four behaviours [...]

Comments Off on How to Build Other People’s Confidence in You!

Assessing Training Needs

By |January 29th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Are you a supervisor or manager than can see gaps in employee skill sets? Do you feel that the direction of the business requires further training or more specific training? It's important to Assess Training Needs when thinking about what type of training to implement within your organisation. Are you in the Civil Construction Industry? We have many qualifications that will help advance your career! If you are looking for appropriate training for your organisation there are a couple of things you need to consider, including: -          Identifying what the business needs -          Identifying what the employees need -          Identifying and Recognising what skills already exist If you can recognise that training will greatly benefit your business, then it’s time to find out what training is needed to fill the gaps. To do this, an assessment of the skill and knowledge gaps within your business will give you [...]

Comments Off on Assessing Training Needs

New Job Tips and Hints

By |January 27th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

"Concentrate and focus all your attention on getting the basics done promptly. The important thing is to come to grips with your new job quickly and be effective in your output." G. Morgan & A. Banks, Going Up: How to get, keep and advance your career, Collins Australia, Melbourne, 1988, p. 182. Our last blog post explored a lot of simple ways to get yourself familiarised with your new job, role and organisation. We hope you found it informative and helpful. Below are some more ideas, stories and quotes that we think might help you settle in! Remember...the purpose behind every moment where you feel overwhelmed is career development. Who knows what door will open or who you will meet on the job! Don't forget Make these adjustments… When moving from the workface to a management position, you’ll need to make these important adjustments: Expand and raise your own sights and [...]

Comments Off on New Job Tips and Hints

How to Position Yourself in Your New Job!

By |January 24th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Shortcourses, Soft Skills, Training|

Starting a new job is never easy. There are lots of new systems to learn, responsibilities to understand and skills to acquire! Maybe you started a new job last year and are still trying to get your head around all the details....or maybe you have just started in the last week or so and wondering how the year is going to turn out! We're sure you will be fine...and very capable. However, if you think you're in the deep end...why not take a look at some of these tips! If you aren't feeling this way about your NEW JOB...keep reading!   1. Avoid becoming too visible too soon. In the early days, many people will be eager to see what your approach will be, particularly in terms of changes to 'the way things are done around here'. Let there be a touch of mystery about your presence in these [...]

Comments Off on How to Position Yourself in Your New Job!

Tips for a Successful Career

By |January 22nd, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

In our last blog post we listed a few handy ideas to help inspire you in your quest to advance your career. Here are a few more tips on developing a successful career this year. Remember, if you need help...contact us! We have FREE Career Planning Kits for people in Supervisory roles, Management, Civil Construction, Leadership and more. We'd love to share them with you. Would you like access to free templates, tutorials, articles and more to help you plan the next stages of your career? Tips for a successful career: 1 Do things with colleagues you respect. They will be supportive of you and you will learn from interacting with them. Keep a daily journal, recording your thoughts, ideas, feelings and personal growth progress. Ask for and accept lateral moves in your organisation. In this way you will learn more about the entire operation. You can learn [...]

Comments Off on Tips for a Successful Career

Career Advancement 101!

By |January 20th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

Last Friday we posted a blog about what to do to advance your career. We have a few more tips for you on this topic and hope that it inspires you to look at your career objectively and challenge yourself to make this year count! If you are feeling unsure about the next steps or worried you are not equipped for the promotions/roles you are interested in, contact us! We may have an online course that will suit you perfectly. "People used to have a career master plan: get a degree, get a job, get a gold watch when you retire… To survive today, you have to learn to manage your career and your life in a changing workplace." W. N. Yoemans, Seven Survival Skills for an Organised World, Dutton Signet, 1996. Here's an idea According to management consultant Brian Tracy, everyone works eight hours a day for survival. The time [...]

Comments Off on Career Advancement 101!

How to Prepare Yourself for a Brilliant Career

By |January 17th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Leadership, School of Management, School of Project Managment, Shortcourses, Training|

As you look into 2014 with renewed eyes, inspiration to make this year count, and the passion to do what you love...maybe you need to consider what you can do to advance your career so you can be satisfied at the other end! As you read through these steps to setting yourself on the path to career success, be aware that we can help you along the way! Climbing the management ladder to success is not something to be left to chance. Unfortunately, there is no magic formula. In fact, no two management consultants would agree completely on any certain recipe for reaching the top job. They would agree, however, that, if you are ambitious to reach the top, then the best person to help you get there is yourself. So here are a few guidelines to help you on your way... 1. Be prepared. There are no better candidates for [...]

Comments Off on How to Prepare Yourself for a Brilliant Career

Become a Workplace that Values Training in 2014

By |January 15th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Are you a management, supervisor or employer? Are you looking to push new boundaries within your organisation this year? Are you wanting to take your business to the next level? We may have just the right advice for you as you plan the year ahead! Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support [...]

Comments Off on Become a Workplace that Values Training in 2014

Effective Work Teams Make a Difference

By |January 13th, 2014|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

"The psychologist B.W. Tuckman identified the four stages of a team’s developmental process: Forming - learning to deal with one another. Storming - conflicts are brought to the surface and must be resolved. Norming - team members settle into their roles and a team feeling begins to develop. Performing - the team is united and working on the task at hand." Quoted in Why Teams Don't Work, Harvey Robbins & Michael Finley, Petersons Books, 1995. Smile & ponder This is the story about four individuals named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done, and Everybody was asked to do it. Everybody was sure that Somebody would do it. Anybody could have done it, but Nobody did. Somebody got angry about that, because it was Everybody’s job. Everybody thought that Anybody could do it, and Nobody realised that Everybody wouldn’t do it. Anyhow, it ended [...]

Comments Off on Effective Work Teams Make a Difference

Forming Work Teams for the New Year

By |January 10th, 2014|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

As we get stuck back into work and business for the new year, it's time to take a look at the current set up and whether things need to be shifted around. There is no 'I' in 'T-E-A-M'. Teams are made up of people with complementary skills, committed to a common purpose and performance goals, and an approach for which they hold themselves mutually accountable. They may be established ad hoc as project teams or as more permanent work groups. Although most teams can outperform individual people, it's the ‘people issues’ that cause most of the problems. So when you believe a team is required in your workplace, consider these points... 1. Establish clear, achievable goals. One of the main reasons for the failure of teams is that they don't know where they’re going or why they’ve been formed. A team works best when members clearly understand its purpose and [...]

Comments Off on Forming Work Teams for the New Year

How to Pitch to New Clients

By |January 8th, 2014|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

In our last blog post we identified the process of pitching our goods or services to new clients. Here are a few more ideas that may be beneficial to you! You need a key phrase, a ‘single-minded proposition' or 'unique selling point' when you are designing your communications, selling, or public relations program. For example, 'Minolta - we understand your office. Printers, faxes, photocopiers'. To do this, first ask your current clients or customers what it is they get from you. When you hear a common theme, you create from it a tag line that is directly linked with your company name. Test that tag line with clients and non-clients. If it makes sense to them, you then use it in all types of communication. Wendy Evans, How to Get New Business in 90 Days and Keep it Forever, Millennium Books, Sydney, 1997, pp. 84-88. Don't forget Bell’s truths on [...]

Comments Off on How to Pitch to New Clients

Pitching Services to New Clients this Year

By |January 6th, 2014|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

Well it's here....2014! There are some things you must be beginning to consider. We start to think of resolutions for ourselves, and our businesses wanting the New Year to be bigger, better and more productive. We wanted to inspire you with some information about pitching your services to new clients. Whether you are starting a new business or looking to expand, this year it's time to start finding new clients! If your business is to achieve its potential in a competitive marketplace, you must first find possible clients or customers and then pitch your services to the most likely prospects. Your success in doing so will depend on how well you can identify prospective clients and how well you can present your services to them. To expand your client base, consider the following advice... 1. Build up a prospect file. Compiling a prime prospect file is an essential task for [...]

Comments Off on Pitching Services to New Clients this Year

Healthy Managers are Better Managers

By |December 20th, 2013|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

We aren't just focusing on living a healthy lifestyle because it's coming up to Christmas. We also recognise the value of being healthy to improve your job effectiveness. Managers are often under a lot of stress and responsibility, and it's important to give your body the right fuel and exercise to be able to handle it well. Energy-boost check list Feeling energetic and ready-to-go will be helped if you stick to these. Exercise. Diet - eat light but don't skip meals. Go easy on caffeine. Drink plenty of water. Cut down on alcohol. Take forty winks, often - 15 minutes at a time is plenty. Sit and stand comfortably - keep your pelvis square. Think positive. 10. Choose the company of positive people.   The piece of paper The experts tell us that, when you have a problem that simply refuses to go away, just sitting worrying about it won't [...]

Comments Off on Healthy Managers are Better Managers

Staying Healthy over the Holiday Season!

By |December 18th, 2013|Leadership, Qualifications, Qualifications Diploma, School of Business, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills|

Well it's coming up to that time again! Rum balls! Christmas Pudding! Lollies! Roast! Christmas is a great time of year for alot of reasons...but not necessarily our waist line! Here are a few tips to keep in mind when you get tempted by those Shortbread biscuits and fruit cake! "Employers who offer health facilities don't do it out of pure altruism. Fit employees mean fewer absences, possibly higher productivity, and a healthier bottom line." M. Brown, 'Survival of the fittest', Management Today, July 1996, p.77. It's a fact When billionaire oilman John D. Rockefeller was 60 years old, he made up his mind that he would live to be 100, so he compiled a set of rules to achieve that goal. These rules have become known as ‘the ten commandments of health’: Never lose interest in life or the world. Eat sparingly and at regular hours. Get plenty of [...]

Comments Off on Staying Healthy over the Holiday Season!

How to Stay Healthy over Christmas!

By |December 17th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills|

Well it's Christmas time and we though that it would be appropriate to maybe think about our health as we go into the holiday season as well as start a new year. But remember...you ARE on holidays, so make sure you enjoy yourself a bit too! Studies that analyse the attributes of an effective manager invariably list good health as a most important contributing quality. Being healthy promotes a more satisfying and productive work experience for all of us. So, if you want to improve your fitness level and to enjoy a happier, more productive worklife, consider seriously the following suggestions... 1. Be aware of the benefits of good health. By focusing on your personal health, you can take advantage of the following reported benefits: less sickness decreased blood pressure reduction in cardiac risk factors improved oxygen uptake reduction in body weight improved diet improved disposition better self-image expansion of [...]

Comments Off on How to Stay Healthy over Christmas!

Selling Online

By |December 16th, 2013|Leadership, Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Workshops|

In our last blog post we discussed how to get started with selling online. Obviously there are lots of ways and lots of tips and tricks to the trade, however, we have found some ideas that we think will help you. About 40 per cent of shoppers with Internet experience who had bought before online were not able to actually figure out or complete a transaction on leading websites. From a financial or strategic perspective, it means that these companies are throwing money down the toilet. Phil Terry, CEO Creative Good, interviewed on US National Public Radio's All Things Considered, December 1999. Here's an idea If you go through the expense of creating a website for your organisation, and don’t immediately respond to any and all e-mails and customer inquiries directed to the site, you’re committing commercial suicide. You’d be better off saving your money and staying out of cyberspace. [...]

Comments Off on Selling Online

How to Sell Online

By |December 13th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

In the days before the Internet, if you wanted to sell direct to customers, you needed to build a shop or establish a mail-order business using catalogues. Doing so would require the outlay of many thousands, if not millions, of dollars. With the arrival of the Web, you now have an inexpensive sales channel that gives access to millions of consumers worldwide. The Web provides an exciting commercial opportunity - provided you adhere to several important rules... 1. Be sure online selling is for you. As a general rule, whatever can be sold in a print catalogue can also be sold on a website. But if a customer has to see, hold, or try something before buying, neither avenues are appropriate. Remember, when it comes to selling on the Web, it's not where you are, but what you're selling and how attractively you present the offer that count. The key [...]

Comments Off on How to Sell Online

What Does the Public See from Your Organisation?

By |December 11th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Target Markets, Workshops|

What the public see and think about your organisation is a very important element for profitable business. If there is a negative perception about your business, it will drastically decrease your ability to grow and strengthen. Here is some more ideas that may help you consider things you haven't yet thought of. "Buildings deteriorate, products malfunction, copyrights expire, but if properly managed, an organis-ation’s good name and reputation grow in value with each passing year." Mary Ann Pires, US communications consultant. The importance of design to image IBM was one of the first companies to make image and design a corporate religion. A simple, straightforward declaration of principles by the son of the founder left nothing to chance. On 26 January 1961, President Thomas J. Watson Jr issued to all supervisors his famous one-paragraph edict that has never been amended: "Good design is good business. Imaginative use of design helps [...]

Comments Off on What Does the Public See from Your Organisation?

Does Your Organisation Have the Right Public Image?

By |December 9th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

"Put quite simply, image is the picture that other people have of you. It is also the picture you hold of yourself. If your organisation projects a true and attractive reflection of itself, you have a strong competitive advantage in the marketplace. A neglected, poorly communicated or outdated image can leave an indelible and damaging impression… Once an identity is created, it must then be continuously managed. Marketing, advertising and public relations are the tools for image creation and maintenance." Linda Vining, School Image by Design, Spirit of Adventure, Randwick, 1994, p. 4. Don't forget Building a good reputation: There is no quick and easy way to have a good reputation. A good reputation is everyone’s job, not just management’s. You cannot have a good external reputation unless you have a good internal reputation. Important decisions by stakeholders are based invariably on trust. It may take years to build a [...]

Comments Off on Does Your Organisation Have the Right Public Image?

How to Get the Right Public Image for Your Organisation

By |December 6th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Workshops|

Sensible organisations are careful to develop and sustain a good public image. They strive to become good neighbours, showing concern for the affairs of the community in which they operate. And if they don't live up to community expectations, they will rightly be subjected to community criticism. Public support is therefore of the utmost importance. But many managers expect this support without taking positive steps to win it. Here are some principles essential for gaining a good public image... 1. Plan your program. Planning is essential. In devising ways to win community support for your organisation, you must take into account information that the public has, wants, and needs about your organisation. Consider also such basic factors as your audience, program timing, techniques you will use, and potential media coverage. 2. Become a good neighbour. Do your activities upset the local community in which you operate? If so, do something [...]

Comments Off on How to Get the Right Public Image for Your Organisation
Go to Top