Develop Archives - Global Training Institute

The Great Advantages of Learning Culture

In the last blog post, we talked about establishing a learning culture in the workplace. In this blog post we talk about other advantages to establishing a learning culture within your life, business or organisation. As well as personal development and continual up skilling, advantages to a learning culture include: Continual Competitive Advantage In today’s world, businesses have endless competition and it’s important to stay on top of new ideas and technology to maintain your edge. Benefits of this include: Motivated and committed employees Increased change management Better customer satisfaction Higher quality products and services Superior business performance Motivated and Committed Employees Encouraging learning within your organisation encourages personal development for each employee. This gives them ownership over their role and the motivation to achieve excellence. Employees will become more focused, goal-oriented and passionate about the business’ goals. Having an educated workforce makes it easier for managers as they will [...]

Develop your Emotional Intelligence: Increasing your Self-Awareness

By globalsite|2019-09-27T13:03:57+10:00February 25th, 2015|CSQ, Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Short Courses, Shortcourses, Soft Skills, Training, Workshops|

Our emotions provide us with valuable information about ourselves, others, and situations. From frustration to contentment, from anger to elation, we confront these varying emotions daily in the workplace. The key is to use our emotions intelligently - by being aware of their presence and intentionally using them to guide our behavior to enhance our situation. This process comprises two elements, says Hendrie Weisinger in 'Emotional Intelligence at Work' - first (considered here), we need to understand our emotions and develop self-awareness and, second, we must know how to manage those emotions to best advantage in the workplace. 1. Understand the meaning of emotional intelligence. Emotional intelligence is ‘the ability to monitor one’s own and other people’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action’. For example, if a client drives you crazy to the point of anger, do you [...]