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How to Successfully Follow-Up

By |October 26th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Most interventions end with an agreement to follow-up, that concluding action being an important part of a manager’s role. Follow-up actions need to be more than ad hoc additions to daily routines. Effective follow-up discussions not only demonstrate to employees that you mean what you say – that you actually do follow up – but also show your interest in employees’ progress. Here’s how to make the best use of this important, though often neglected, aspect of management practice… 1. Review previous discussions. Having set aside a time for a follow-up meeting, make sure it happens. Begin the meeting by briefly recapping any previous discussions, including any actions you both agreed on at that time. Be specific: highlight only important aspects of those discussions. Again, focus only on identified problems, not the person. 2. Arrive at an assessment. If progress since the initial meeting has been made, encourage the employee to talk [...]

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The Secret To Building Other’s Confidence in You

By |September 9th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Confidence has long been recognised as a desirable – if not essential – life quality. A recent study in the United States, for example, identified ‘confidence’ as the one quality women found most attractive in men. A great deal of research and writing, therefore, has been devoted to identifying ways of building self-confidence. But attention also needs to be devoted to how to build others’ confidence in you – your effectiveness and success rely on it. Here’s how to help others to become confident in you… 1. Focus on building relationships. Tom Peters is attributed with saying ‘Business is a series of relationships between people’. In fact, relationship building has become a key value-adding activity – the better the relationships, the better the business. To build and maintain the desired relationships, four behaviours are essential: Arrive on time (or earlier). Do as you say you will. Finish what you start. [...]

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The Secret to Delivering a Powerful Speech

By |August 10th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

It’s easy to spot a dull speaker – just count the number of nodding heads in the audience. You can add a little sizzle to your presentations by learning to deliver a palatable blend of facts, figures, philosophy, humour, and the unexpected. The result can be rewarding – happy audiences, rapt attention, and more support for your cause. Pep up your next presentation by considering this advice… 1. Use appropriate attention-grabbers. Handouts, audiovisual aids, props, yarns, facts and figures, questions, show-of-hands, anecdotes, humour and demonstrations – all are capable of complementing your speech and of holding the attention of your audience. And all of those techniques are essential if you adhere to this basic principle for success: show them, don’t tell them. If you illustrate your points with examples, demonstrations, or analogies that are visual or oral, you’ll keep them interested. 2. Involve the audience. Involvement keeps people from nodding off. Try [...]

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How to Boost your Self-Confidence

By |December 17th, 2014|Leadership, Qualifications, Schools, Training|

Personal confidence is something most of us would like more of. And where do we turn to get it? To ourselves, of course, by bolstering and developing those areas that need attention. Increasing self-confidence is primarily a matter of finding out what makes us feel good about ourselves and then practising the relevant behaviour patterns. To grow in confidence yourself, here are strategies you might consider... 1. Set realistic targets for yourself. Self-confidence will not turn you into Superman or Wonderwoman - only allow you to make the best of what you are personally capable of doing. So set reasonable and realistic expectations for yourself, rather than compare yourself with others. Keep upgrading your own standards in lifestyle, behaviour, relationships, and professional achievements. 2. Know what you do best. If you stop and think about even the small things you do each day, you may be surprised to find some [...]

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Never Give Up: Part 2

By |October 24th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Corporate Governance, Schools, Soft Skills, Training|

In this blog, we are continuing along the theme of success by 'Never Giving Up'. This concept is often easier said than done, however, it is vital for your success. If it doesn’t work These are basic principles that you can apply in business any time you feel it’s not worth going on. Remember - Never giving up doesn’t mean keeping on doing the same thing when it doesn’t work. It means keeping on working towards your goal no matter what and learning from your failures and getting smarter and better each time. So, if you are in business remember to shake it off and step up out of the “well” that we find ourselves in sometimes, whether business or financial. Don’t repeat mistakes We need to stop beating up on ourselves. Everyone has a past that they would like to change but that can’t be done so it should [...]

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Preparing for Re-Entry to the Workforce

By |October 6th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, Schools, Soft Skills, Training|

Life is full of transitions, and one of them is career change that inevitably involves starting a new job. Many women, for example, take time out of paid employment to have a family, care for relatives, learn new skills, or reassess their futures. When the time comes to re-enter the work force, they need to be ready and ensure that they optimise their potential. So, too, do people changing jobs. Here’s how to get yourself ready to thrive from this challenging experience... 1. Build a positive self-image. Becoming as good as you know you are demands a positive self-image. You need to value yourself and your contributions if you expect others to do so. You can’t not have a self-image. It is evident in the way you present yourself in everything you do - and it is best accompanied by self-confidence and a positive mental attitude. The bookshops contain self-help [...]

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What to Expect at your next Job Interview

By |August 15th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Job interviews are a critical step in the achievement of a job offer. Your resume might be outstanding and your experience second to none...but if there isn't chemistry in the job interview, you may miss out on the job. Here are a few more tips and hints on what you should expect when arriving at a job interview and how to make sure that you give it everything you've got! Be prepared for these questions 'Never go into a job interview,' says Mitchell Posner in 'Executive Essentials', 'without knowing clearly your answers to these questions'… An icebreaker question: e.g. So, what do you think of this weather we're having? What was your last job? Why did you leave? What did you like about your past jobs? What did you hate? Those were your duties. What were your achievements? Tell me about yourself (Watch for raised eyebrows.) Now I know your [...]

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Making the Most of your Next Job Interview

By |August 13th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

"Interviewers say it repeatedly: All other things being equal, they offer the job to the person who projects the greatest confidence during the interview. The total image you project, of course, will be dictated by your own personality and style - But it's critical to remember that being well prepared, being well-dressed, and following a carefully thought-out strategy will greatly enhance your confidence and give you a decided advantage in the interview." Beverly Davis & Genbevieve Brown, 'Your Interview Image', The Executive Educator. Viewpoint "The first five minutes of your interview are probably as important as all the rest of the time." Mitchell Posner in 'Executive Essentials'. Smile & ponder A candidate I once interviewed for a secretarial position could type 90 words per minute and take short-hand at 120 words per minute. She was presentable and had good references - but in addition to showing up ten minutes late, she called [...]

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Facing a Job Interview with Confidence

By |August 11th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

In applying for a new job, you may indeed be experienced and well qualified, and you may have submitted a wonderful letter of application and a perfect résumé. But today, more than ever, it's that face-to-face interview that really counts. To gain the advantage, you'll need to project a confident image, as the following strategies suggest... 1. Do your homework. If you’ve done your research and preparation thoroughly, it will come across confidently and naturally during an interview. So… Know your résumé thoroughly. Be able to elaborate on each item and to discuss strengths and weaknesses confidently, positively, and honestly. Assemble your résumé, other documentation, and examples of previous work as support material for use when appropriate during the interview. Familiarise yourself with the company and the position you have applied for. You needn't be an expert, but take note of a few important facts. Try to make some global observations based on the [...]

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Building Other People’s Confidence in You

By |February 3rd, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Understanding the meaning of trust allows you to work toward being a trusted and trusting person… But trust can’t be won overnight. Trust must be carefully constructed, vigor-ously nurtured, and constantly reinforced. Trust is established over time, gradually, through a long chain of successful experiences. In the early stages of relationships, whether personal or business, we extend ourselves in small ways and observe the responses to our actions. Then we take appropriate action, withdrawing, maintaining our behaviour, or extending ourselves a bit further each time until trust is established. And remember that, although trust takes a long time to develop, it can be destroyed by a single action. Moreover, once lost it is very difficult to re-establish. Frank Sonnenberg in Managing with a Conscience. It's great to have people put their confidence in you! In our last blog post we discussed some ideas of how to build other people's [...]

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How to Build Other People’s Confidence in You!

By |January 31st, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training|

Confidence has long been recognised as a desirable - if not essential - life quality. A recent study in the United States, for example, identified ‘confidence’ as the one quality women found most attractive in men. A great deal of research and writing, therefore, has been devoted to identifying ways of building self-confidence. But attention also needs to be devoted to how to build others’ confidence in you - your effectiveness and success rely on it. Here’s how to help others to become confident in you... We need to have confidence in ourselves to begin the process of gaining other people's confidence! 1. Focus on building relationships. Tom Peters is attributed with saying ‘Business is a series of relationships between people’. In fact, relationship building has become a key value-adding activity - the better the relationships, the better the business. To build and maintain the desired relationships, four behaviours [...]

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