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More Tips on Speech Preparation!

By |2019-09-27T13:05:44+10:00November 20th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

In our last blog post we went through a step-by-step process of preparing to make a speech. Here are a few more ideas that may help you next time! Don't forget Less is best - the more you say, the less your audience will remember… Be appropriately brief. Research shows that today’s audiences have an attention span of just on 18 minutes - the period between commercials on prime -time television! Push a single concept. The podium is no place for multiple messages and muddled meanderings.   Smile & ponder Max Walker, former Australian test cricketer turned author and public speaker, says one of his worst experiences with public speaking was when he expected to be addressing a hundred blind people - and arrived to find a hall full of deaf people instead! ‘Imagine. I’m trying to be funny on some bloke’s fingers and all the laughs are coming back [...]

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How to Prepare Your Next Speech!

By |2019-09-27T13:05:45+10:00November 18th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Target Markets, Workshops|

Managers are frequently called on to speak at professional meetings, service clubs, and community groups, and to present briefings or reports within their organisation. If a speech has been well prepared, with a definite purpose, and well-rehearsed, it will be successful. The most effective public speakers faithfully observe several important steps when preparing for a speaking engagement. As you prepare for your next speech, you might also wish to adhere to these proven guidelines... 1. Understand clearly why you have been invited. Before accepting an invitation to speak, be sure you know why you were invited and what the audience wants to hear. Decline the invitation if you feel you have little to contribute on the topic. 2. Sketch out a brief plan of attack. Three preliminary considerations must be addressed before beginning: First, clarify the purpose of your speech - to persuade, inform, amuse? What do you want your [...]

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Overcoming Fear to Succeed!

By |2019-09-27T13:05:45+10:00November 15th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses|

Overcoming fear is the first step to succeeding in life. Here are few more tidbits of information that may encourage you!   Afraid to fail? Then read this! Most people don't succeed because they are afraid to fail. Robert Schuller, in Tough Times Never Last, But Tough People Do, says it's important to put failure into perspective: Failure doesn't mean you are a failure… it does mean you haven't succeeded yet. Failure doesn't mean you have accomplished nothing… it does mean you have learned something. Failure doesn't mean you have been a fool… it does mean you had a lot of faith. Failure doesn't mean you have been disgraced… it does mean you were willing to try. Failure doesn't mean you don't have it… it does mean you have to do something in a different way. Failure doesn't mean you are inferior… it does mean you are not perfect. Failure [...]

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Fear of Failure? Not anymore!

By |2019-09-27T13:05:46+10:00November 13th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills|

In our last blog post we discussed some simple steps you can take to getting rid of the fear of failure in your life. For some people the fear is slight and only blocks their ability to take risks in a small way. For others, it can be crippling. It's important to know where you are on this scale so you can be aware of whether you are missing out on opportunities and development due to fear. "The worst possible outcome of trying a work task and then failing is probably transient embarrassment. You might be embarrassed for a while, but that will fade. The residue hopefully will be a valuable learning experience. Trial-and-error learning is a time-honoured process and one familiar to most successful people." Fred Orr, How to Succeed at Work, Unwin, Sydney, 1987, p.30. It's a fact When the famous inventor Thomas Alva Edison wanted to make a [...]

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Overcoming a Fear of Failure

By |2019-09-27T13:05:46+10:00November 11th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills|

How often have you avoided tackling a job because you were afraid of not doing it well, or backed off a new initiative because you feared it might not succeed, or not accepted a speaking engagement because you were afraid of embarrassing yourself? Fear of failure is surprisingly common. But it is a fear that can be conquered, especially when you realise that it isn't failure that counts in life: it's what you can learn from the experience that matters. Heed this advice to help overcome your fear of failure... 1. Try not to be hard on yourself. If your company's aim was to make an annual profit of $100,000 and you managed a profit of only $78,000 - is that really failure? Failure is a relative term, depending on who is doing the measuring. 2. Set your own standards of success or failure. Success, or failure, is in many instances only [...]

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More on Building a Strong Reputation

By |2019-09-27T13:05:47+10:00November 8th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills|

"The riches of the world pale in comparison to the value of an honest opinion." Harvey Mackay, Dig Your Well Before You're Thirsty, Currency, 1997, p. 186. Integrity-that most important quality According to John Maxwell, author of 'Developing the Leader within You', a survey of 1300 senior US executives found that the human quality most necessary to success is integrity. Maxwell says that integrity must be demonstrated daily in such tangible ways as these: Live what you preach. Deciding what to be is more important than deciding what to do. It's not a case of 'what are you going to do when you grow up?' but rather 'what are you going to be?'. The character decision must be made before a career is chosen. Do what you say. If you promise something to a colleague or superior, keep your word. The one unforgivable sin is betraying a trust or breaking a [...]

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Gaining a Reputation

By |2019-09-27T13:05:48+10:00November 6th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills|

"In order to be a leader, a man must have followers. And to have followers, a man must have their confidence. Hence, the supreme quality for a leader is unquestionably integrity. Without it no real success is possible, no matter whether it is on a section gang or football field, in the army or in the office. If he lacks forthright integrity, he will fail. His teachings and actions must square with each other. The first great need, therefore, is integrity and high purpose." Dwight D. Eisenhower. In our last blog post we covered some simple steps to building a reputation of integrity and honesty. People with strong reputations are generally the ones who will be sought out for promotions, opportunities and jobs. People want to be able to trust others and there is a real lack of integrity in the world today. Here are some more ideas, hints, tips [...]

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How to Gain a Reputation for Honesty and Integrity

By |2019-09-27T13:05:49+10:00November 4th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, Schools|

Integrity has been defined as 'honesty, soundness, uprightness, true to self or stated values, beliefs, or ethics'. Success will come when employees and customers respect an organisation for its integrity and that integrity will be reflected in its leadership and management. Image is what people think we are; integrity is what we really are. Indecision over matters of ethics can be fatal for individuals and organisations. The following considerations will help clarify your thinking... 1. Develop moral courage. With moral courage, you will be capable of standing up for what you know to be right, doing the right thing regardless of the consequences, and accepting the blame when you are in the wrong. You will be respected by all if you have strong moral courage. Indeed, it is the very foundation on which integrity rests. 2. Practise truthfulness and honesty at all times. Unless you are honest, you cannot be relied on [...]

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How to Actively Listen

By |2019-09-27T13:05:50+10:00November 1st, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills|

Listening accounts for well over half of a manager's communication time, and it is unquestionably the weakest link in the communication chain. We simply don't listen well enough. The failure is not in the hearing, but in our ability to attend to what we hear. Listening is hard work. It's so easy to 'switch off'. If only we listened attentively and with empathy, we would eliminate so many misunderstandings, arguments, delays, and mistakes. Become a better listener by adhering to the following advice... 1. Commit yourself to each individual act of listening. Whenever you need to hear everything someone is saying, commit yourself - really commit yourself - to do so. Say to yourself, 'The most important thing in my life at this moment is to understand this person's feelings and views.' Accordingly, focus all of your listening capacity on the speaker for the next five, fifteen, or fifty minutes. Actually [...]

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More on Body Language

By |2019-09-27T13:05:50+10:00October 30th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills|

In our last few blog posts we've been looking at body language and how it is a vital part of communication with others. Here are some more tips and hints.   Status in the office Consider the use of certain objects strategically placed around your office. They can be subtly used non-verbally to increase your status and power. Body language guru Allan Pease says we should give a little thought to the nonverbal gymnastics of our offices by, for example: Installing low sofas for visitors to sit on Locating a pen container from overseas on your desk Leave some red folders on the desk marked 'Strictly Confidential' Cover a wall with photos, awards or qualifications that you have received Have a slim briefcase (Large, bulky brief cases, he says, are carried by those who do all the work.) Make sure the height of the back of your chair is higher [...]

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Body Language and Communication

By |2019-09-27T13:05:51+10:00October 28th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills|

"When it comes to selling either your personal charms or professional abilities, body language talks loudest of all." David Lewis in The Secret Language. Here's an idea Nonverbally increase your status and power by incorporating some nonverbal gymnastics into your office… Have a slim briefcase. Make sure the height of the back of your chair is higher than your visitor’s. Have your chair higher off the floor than your visitor’s. Leave some red folders on the desk marked ‘Strictly Confidential’. Cover a wall with your awards or qualifications.   It's all in the body language If you doubt the power of projecting a positive body language, think again. In a study conducted researchers at UCLA, 10,000 people were asked what their initial impressions were of a person they later said 'Yes' to. The results were: 7% said the person had good knowledge of the topic, product or service. 38% said the [...]

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Using Body Language to Improve Your Communication

By |2019-09-27T13:05:52+10:00October 25th, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills|

According to researchers, it's possible to 'read' bodies. We all have mannerisms that we're not even aware of, and they can send out messages to other people. Gestures, posture, head and eye movement, facial expressions, voice qualities - all provide important cues. Body language speaks volumes. Understanding the body language of other people - and being aware of your own nonverbal cues - can make you a better communicator... 1. Face the facts. Effective communication depends more on how we send and receive rather than what. Although words are important, we are told that they convey only about 7 per cent of the meaning of the messages we communicate. The rate and inflection of our speech accounts for about 38 per cent of the exchange; our gestures and body signals, often unconsciously account for about 55 per cent. These nonverbal messages serve either to reinforce or contradict the message we want [...]

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Cultivating Your Image

By |2019-09-27T13:05:52+10:00October 23rd, 2013|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills|

In our last blog post we discussed the importance of cultivating an appropriate image for the industry or career you want. Here are a few more interesting thoughts and stories that may give you a bit more of an idea. "The first impression is usually lasting, largely because people's perceptions are not easily changed, but also because you are likely to keep projecting the same image. The way you look and what that conveys are part of your performance. Recognise that the way you look affects the way you work and the way other people perceive your work. Cultivating your image means defining and focusing more sharply on who you really are. But it is of the utmost importance that you be authentic and genuine and that you not seek artificially to blot out aspects of who you are and the way you act." Jeffrey Davidson, Blow Your Own Horn, AMACOM, [...]

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How to Cultivate Your Image

By |2019-09-27T13:05:53+10:00October 21st, 2013|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills|

Like it or not, you do have an image: if you do not develop it by intent, then it will develop by default. So the answer is to make sure that the image you project is an asset rather than a liability. But knowing what image you present and how to go about improving it is more difficult than it would seem at first glance. The suggestions that follow are listed to help you enhance your personal image and to influence more positively the way others see you... 1. Know what image you want to project. What kind of personal image do you want to project? Do you want to impress as a creative, energetic, innovative, and enthusiastic leader? Or as a laid-back, let-it-all-happen, efficient manager? Or as a sensitive, caring people person? Other people read the signals you project so analyse the image you would like to create and set [...]

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