Global Training Institute | RTO No. 31192 | Call: 1800 998 500|info@globaltraining.edu.au

Quick Steps to Challenging Your Employees

By |May 29th, 2015|Uncategorized|

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

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11 Ways to Listen Actively

By |May 25th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Target Markets, Training|

Listening accounts for well over half of a manager's communication time, and it is unquestionably the weakest link in the communication chain. We simply don't listen well enough. The failure is not in the hearing, but in our ability to attend to what we hear. Listening is hard work. It's so easy to 'switch off'. If only we listened attentively and with empathy, we would eliminate so many misunderstandings, arguments, delays, and mistakes. Become a better listener by adhering to the following advice... 1. Commit yourself to each individual act of listening. Whenever you need to hear everything someone is saying, commit yourself - really commit yourself - to do so. Say to yourself, 'The most important thing in my life at this moment is to understand this person's feelings and views.' Accordingly, focus all of your listening capacity on the speaker for the next five, fifteen, or fifty minutes. [...]

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6 Tips to Developing a Succession Plan

By |April 22nd, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Succession planning has come a long way from the days when it usually meant simply putting names in boxes on organisation charts. Effective succession planning has evolved to a process by which successors are identified for key positions, and career development and associated activities are planned accordingly. Here are the key steps in developing an effective succession plan... 1. Decide on the depth of your succession plan. Although the most common model for corporate succession planning focuses on the most senior jobs in the organisation (the top two or three tiers), a broader-based model where a similar philosophy and processes are applied to a much larger population (managerial, professional, and administration) is becoming popular. Sustaining the devolved model will require continued support of a committed management, so that identified successors will embrace the priority given to this process. 2. Identify the specific qualities you seek in suitable candidates. Whatever you [...]

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Accomplish More with a Personal Achievement List

By |February 13th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training|

In our previous blog post we spoke about the benefits of having and maintaining a personal achievements list in order to make this year your year of success. Personal Achievement Lists are often overlooked in our busy lives, however the value of knowing what you want to achieve and being able to tick them off as you see each one come to pass is priceless. Don't let this year get away from you! Make the most of each day by knowing what it is you want to accomplish. We have compiled some information, stories and quotes to further your understanding on the topic. Viewpoint "I long to accomplish a great and noble task, but it is my chief duty to accomplish all tasks as though they were great and noble. The world is moved along, not only by the mighty shoves of its heroes, but also by the aggregate of [...]

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How to Take the Heat out of Confrontation

By |July 28th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Project Managment, Schools, Soft Skills, Training|

Confrontations are unpleasant but inevitable. What is important is that they can provide valuable opportunities to identify and deal with problems that otherwise might have simmered undetected. But there is a technique to handle them constructively. When you find yourself in face-to-face confrontations, here is what you can do to defuse, resolve, and profit from that potentially explosive situation... 1. Make confrontation constructive. For a confrontation to become a beneficial episode, it should provide the following outcomes: The other person’s behaviour changes in the manner desired. The self-esteem of the other person is preserved. Your relationship with the other person remains intact. These outcomes can be realised if you remain objective about the other person’s undesirable behaviour, listen to the other person’s response, identify the effects, describe future expectations, and commit or agree to future behaviour. 2. Choose the time and place. Don’t fuel the fire by initiating any conflict in public. [...]

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Saying No

By |July 23rd, 2014|Leadership, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Corporate Governance, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

In our last blog post we discussed the importance and value of learning to say no! As managers, employees and humans functioning in our every day lives, saying no can be difficult. If you need further inspiration and excitement about the possibility of saying no...here are a few more anecdotes and facts. Liberate yourself! Here's an idea Actor Paul Newman was once having a late lunch in a nearly empty restaurant with his actress wife, Joanne Woodward. They dined uninterrupted but, finishing their meal, they were approached by a man who asked Newman for an autograph. ‘Sorry, but that’s not something I do,’ was the actor’s polite but firm reply. Some people find it difficult to say ‘no’. But it’s something you have the right to do. With all the demands placed on a leader’s time and energy, it’s important to be able to say ‘no’ in a pleasant but [...]

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