Short Course: Administrative Support Skills
Improve your administrative support skills NOW…
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently.
If you are a new administrative assistant you’ll learn tools that will make you that person that the office can’t live without.
If you are an experienced administrative assistant, you’ll discover new tools that will make you more efficient and valuable than ever.
Complete this online Administration training, and discover how to:
- Manage your time more effectively
- Get organized
- Prioritize your time so you can get it all done.
- Complete special tasks
- Improve your communication skills
- Deal better with your Managers
Administration Support Tactics and Techniques
Short Course: Administrative Support Skills
Improve your administrative support skills NOW…
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently.
If you are a new administrative assistant you’ll learn tools that will make you that person that the office can’t live without.
If you are an experienced administrative assistant, you’ll discover new tools that will make you more efficient and valuable than ever.
Complete this online Administration training, and discover how to:
- Manage your time more effectively
- Get organized
- Prioritize your time so you can get it all done.
- Complete special tasks
- Improve your communication skills
- Deal better with your Managers
Administration Support Tactics and Techniques
Progress Your Skills to understand…
Innovation, innovation, innovation! There’s hardly a business event or conversation you can have without hearing the term these days. Innovation has been one of the hottest topics of the last couple of decades.
In a business environment where employees and skilled professionals are hired based on their input and productivity at a set time, it’s a great time to teach them time management skills. Why?
Productive, respectful relationships between a boss and their employees is key to any company’s success. While the boss’ top priority is likely to have hardworking employees who fulfill their vision for the company, it’s a safe bet that they’d also like to have more than superficial relationships with the people they work with every day.
Short Course Overview
SHORT COURSE: Administrative Support Skills
CODE: Short Course
MODULE: 12
DURATION: 4-6 hours
DELIVERY: Online
START DATES: As soon as enrolled
You will discover dozens of Administration support core skills and strategies to help you:
- Use your resources efficiently
- Manage your time wisely and organizing others time,
- Communicate effectively and collaborate with others skillfully – negotiation, questioning
- Filing – emails and paper
- Creating to-do lists.
- Organising your workspace
- Goal setting, prioritizing
- Organising meetings, travel…
* The techniques and practices presented in this course will take time to become part of your daily work routine. However, making the commitment to consistently apply the concepts everyday is the key to changing and adopting new behaviours in a short amount of time.
Why complete your Short Course with GTI?
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Help gain you new knowledge
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Formally recognize your skills
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Prove your experience
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Learn new skills
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No heavy theory, no essays, no exams
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Online 24/7 access to resources
Module
There are 12 modules in this short course.
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Keeping Your Workspace Organised
- Using a To-Do Book
- The Extra Mile: Adding Project Management Techniques to Your Toolbox
- Keeping Your Workspace Organised
- Using a To-Do Book
- The Extra Mile: Adding Project Management Techniques to Your Toolbox
- Managing Your Time
- Keeping Others on Track
- Maintaining Schedules
- Prioritizing
- The Secret to Staying on Track
- Goal Setting
- Planning Small Meetings
- Planning Large Meetings
- Organizing Travel
- Listening and Hearing: They Aren’t the Same Thing
- Asking Questions
- Communicating with Power
- Body Language
- The Signals You Send to Others
- It’s Not What You Say, It’s How You Say It
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions
- Working with Your Manager
- Influencing Skills
- What to Do in Sticky Situations
- Ergonomics
- Stress Management
- Dealing with a Heavy Workload
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Start Now – gain instant access to your course!
1. Click the ‘Add to Cart’ or ‘Enrol Now‘ button and your course will be added to the shopping cart.
2. You can add other courses by clicking ‘Continue Shopping’.
3. When you have finished shopping, complete the ‘Billing Information‘ section and click ‘Checkout’.
4. You will be redirected to Paypal, where you can complete the payment process. Paypal (accepts credit card or your Paypal account). You will receive an order invoice in your email inbox.
5. Check your inbox for an email titled ‘Administrative Support short course download’. Your email will have a link for you to download all your materials. If you do not receive your email, contact us at [email protected]
6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.