Short Course

Handling Conflict – Short Course PD Bundle

Handling Conflict – Short Course PD Bundle

Short Course: Handling Conflict – Short Course PD Bundle

Anger Management

Benjamin Franklin once said, “In this world nothing can be said to be certain, except death and taxes.” We would add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This anger management online course will help teach you how to identify your anger triggers and what to do when you get angry. To read more about this shortcourse, click here

Communication Skills

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help you understand the different methods of communication and how to make the most of each of them. To read more about this shortcourse, click here

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. For example, have you ever:

  • Decided where to eat with a group of friends?
  • Decided on chore assignments with your family?
  • Asked your boss for a raise?

These are all situations that involve negotiating! The Negotiation Skills will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved. To read more about this shortcourse, click here

Entrol In Our Short Course Today!
$75

Code: Short Course Bundle

Module: 36

Length: 12-18 hours

Start Dates: As soon as enrolled

Delivery: Online

Entrol In Our Short Course Today!

Code: Short Course Bundle

Module: 36

Length: 12-18 hours

Start Dates: As soon as enrolled

Delivery: Online

Short Course: Handling Conflict – Short Course PD Bundle

Anger Management

Benjamin Franklin once said, “In this world nothing can be said to be certain, except death and taxes.” We would add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This anger management online course will help teach you how to identify your anger triggers and what to do when you get angry. To read more about this shortcourse, click here

Communication Skills

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help you understand the different methods of communication and how to make the most of each of them. To read more about this shortcourse, click here

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. For example, have you ever:

  • Decided where to eat with a group of friends?
  • Decided on chore assignments with your family?
  • Asked your boss for a raise?

These are all situations that involve negotiating! The Negotiation Skills will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved. To read more about this shortcourse, click here

Progress Your Skills to understand…

Negotiation Skills

These are all situations that involve negotiating! The Negotiation Skills will give participants an understanding of the phases of negotiation, tools to use during a megotiation, and ways to build win-win solutions for all those involved.

Anger Management

Benjamin Franklin once said, “In this world nothing can be said to be certain, except death and taxes.” We would add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand.

Communication Strategies

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

Short Course Overview

SHORT COURSE: Handling Conflict – Short Course PD Bundle

CODE: Short Course Bundle

MODULE: 36

DURATION: 12-18 hours

DELIVERY: Online

START DATES: As soon as enrolled

Why complete your Short Course with GTI?

  • Help gain you new knowledge

  • Formally recognize your skills

  • Prove your experience

  • Learn new skills

  • No heavy theory, no essays, no exams

  • Online 24/7  access to resources

Module

There are 36 modules in this short course.

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail
  • Keeping Your Workspace Organised
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox
  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules
  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting
  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Performing a Needs Analysis
  • Writing the Basic Outline
  • Researching, Writing, and Editing
  • Keeping Your Workspace Organised
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox
  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules
  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting
  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • The Three Phases
  • Skills for Successful Negotiating
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions
  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations
  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions
  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations
  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?
  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement
  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away
  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email
  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Start Now – gain instant access to your course!

1. Click the ‘Add to Cart’ or ‘Enrol Now‘ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘Continue Shopping’.

3. When you have finished shopping, complete the ‘Billing Information‘ section and click ‘Checkout’.

4. You will be redirected to Paypal, where you can complete the payment process.  Paypal (accepts credit card or your Paypal account).  You will receive an order invoice in your email inbox.

5. Check your inbox for an email titled ‘Handling Conflict – Short Course PD Bundle download’. Your email will have a link for you to download all your materials.  If you do not receive your email, contact us at [email protected]

6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.

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Still not sure?

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