Short Course Global Training Institue

Knowledge Management

Improve your knowledge management skills…

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right?

Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!

This Knowledge Management training will give you the tools that you need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget.

Complete this Knowledge Management Skills short course, and discover how to:

  • Understand the basic concept of knowledge management (KM)
  • Identify the do’s and don’ts of KM
  • Identify the KM live cycle
  • Identify the new KM paradigm
  • Identify the KM models
  • Understand how to build a KM rational for your company
  • Understand how to customize KM definitions
  • Identify the steps to implementing KM in your organization
  • Identify tips for success
  • Understand the advance subjects in KM

Knowledge management Tools, Skills and Strategies

You will gain dozens of essential information and knowledge management skills and strategies including:

  • Handling data, information and knowledge
    Building a Knowledge Management Rationale
  • Knowledge Management Life Cycle
  • Knowledge management models – The Nonaka and Takeuchi Model (SECI); Wiig Model; Kakabadse Model; Boisot Model
  • Key Knowledge Management Techniques
  • Knowledge Management Skill Checklist
  • Implementing Knowledge Management in Your Organization

So, why delay. Register now, gain instant access to your short course online and start straight away…

Who Should Complete this course

Knowledge Management skills is designed to benefit everyone who deals with workplace knowledge. Supervisors and Managers should definitely develop these skills.

Course delivery method: – This short course can be done as an Online Tutorial or 1-day Corporate workshop
This Course is just 1 of the 43 in our ‘Skills, Strategies and Solutions Series’ of:

  • Online Tutorial
  • Corporate Training Programs – Soft Skills Collection

Here’s what you’ll receive:

  • Course
  • Training Manual
  • Quick Reference Sheets – Helpful hints, tips and templates

So, Register NOW, gain instant access and start straight away…

How to register get started straight away:
Click ‘Enrol Now’ and follow the prompts. your course materials will be emailed to you.

Find us on FacebookTwitter and Google+ (+Anne Botting) We’d love to connect with you.

 

Knowledge Management Course Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Understanding Knowledge Management

  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace

Module Three: Dos and Don’ts

  • Data, Information, and Knowledge
  • The Tacit Mode

Module Four: The Knowledge Management Life Cycle

  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration

Module Five: The New Knowledge Management Paradigm

  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management Endgame

Module Six: Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model

Module Seven: Building a Knowledge Management Rationale

  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commodization/Customization Model

Module Eight: Customizing Knowledge Management Definitions

  • Components of a Knowledge Management Definition
  • Customizing the Components
  • Creating a KMBOK

Module Nine: Implementing Knowledge Management in Your Organization

  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario

Module Ten: Tips for Success

  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success

Module Eleven: Advance Topics

  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

To find out more about Knowledge Management, click here.

Start Now – gain instant access to your course!

1. Click the ‘Add to Cart’ or ‘Enrol Now’ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘Continue Shopping’.

3. When you have finished shopping, complete the ‘Billing Information’ section and click ‘Checkout’.

4. You will be redirected to Paypal, where you can complete the payment process.  Paypal (accepts credit card or your Paypal account).  You will receive an order invoice in your email inbox.

5. Check your inbox for an email titled ‘Knowledge Management short course download’. Your email will have a link for you to download all your materials.  If you do not receive your email, contact us at info@globaltraining.edu.au

6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.

 

 

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