Handling Conflict
Short Course PD Bundle

Handling Conflict

Improve your conflict handling skills by purchasing this shortcourse bundle.

ENROL NOW Green

Anger Management

Benjamin Franklin once said, “In this world nothing can be said to be certain, except death and taxes.” We would add a third item to his list: anger. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This anger management online course will help teach you how to identify your anger triggers and what to do when you get angry. To read more about this shortcourse, click here

Communication Skills

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help you understand the different methods of communication and how to make the most of each of them. To read more about this shortcourse, click here

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. For example, have you ever:

  • Decided where to eat with a group of friends?
  • Decided on chore assignments with your family?
  • Asked your boss for a raise?

These are all situations that involve negotiating! The Negotiation Skills will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved. To read more about this shortcourse, click here

ENROL NOW Green

To find out more about this shortcourse bundle, contact Anne at: dir@globaltraining.edu.au or (07) 54573334