Emotional Intelligence

Improve your Emotional Intelligence skills…

Emotional Intelligence (EI) refers to the ability of understanding your own feelings, and that of others, and identifying how those feelings influence behaviour and motivation. The term Emotional Intelligence was first introduced by Wayne Payne in 1985, resulting in a growing recognition of the value of emotions and how it can affect work, and life, outcomes. This online tutorial will equip you to be emotionally intelligent in different areas of your life so that you can harness the power of your emotions to positively impact everyday situations.

Complete this Emotional Intelligence online course, and discover how to:

  • Understand and implement self—management, self-awareness, self-motivation, self-regulation and empathy
  • Understand how to identify, use and manage your emotions effectively
  • Effectively communicate with others in verbal and non-verbal ways
  • Understand the importance of emotional intelligence
  • Apply emotional intelligence to workplace situations
  • Balance pessimism and optimism in a healthy way
  • Impact others in a positive way

Emotional Intelligence Skills and Techniques

You will gain dozens of essential Emotional Intelligence skills and techniques including:

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy
  • Perceiving Emotions
  • Facilitating Thinking
  • Emotional Meanings
  • Managing Emotions
  • Listening
  • Asking Questions
  • Body language

So why delay. Register now, gain instant access to your short course online and start straight away…


Who Should Complete this Course

Emotional Intelligence Skills’ is designed to benefit everyone who would like to become more aware of their emotions and how they impact different areas of life. The skills learned are applicable at work and home. Supervisors and Managers should definitely develop these skills.

Course delivery method: – online tutorial or 1-day corporate workshop
This Course is just 1 of the 43 in our ‘Skills, Strategies and Solutions Series’ of:

  • Online Tutorials
  • Corporate Training Programs – Soft Skills Collection

Here’s what you’ll receive:

  • Course
  • Training Manual
  • Quick Reference Sheets – helpful hints, tips and templates

So, Register NOW, gain instant access and start straight away…

How to register get started straight away:
Click ‘Enrol Now’ and follow the prompts. Your course materials will be emailed to you.

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For more information about Employee Development


Why not contact us today to discuss your staff training requirements.


Short Courses Payment Options

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You can enrol and start on your course today!

1. Click the ‘Add to Cart’ or ‘Enrol Now’ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘continue shopping’.

3. When you have finished shopping, complete the ‘Billing Information’ section and click ‘Checkout’.

4. You will be directed to PayPal, where you can complete the payment process. PayPal (Accepts credit card or PayPal account).

5. Check your inbox for an email titled ‘Emotional Intelligence short course download’. Your email will have a link for you to download all your materials. If you do not recieve your email, please contact us at [email protected]

6. Enjoy your tutorial and we trust that you will gain new skills and knowledge.

Start today!

Click the Button Below to enrol in a Short Course and start today!

Emotional Intelligence Course Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action plans and evaluation forms

Module Two: What is Emotional Intelligence

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy

Module Three: Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions

Module Four: Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity

Module Five: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Module Six: Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language

Module Seven: Tools to Regulate Your Emotions

  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up

Module Eight: Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together

Module Nine: Business Practices (Part 1)

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively

Module Ten: Business Practices (Part 2)

  • Optimism
  • Pessimism
  • The Balance Between Optimism & Pessimism

Module Eleven: Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

For details about what Emotional Intelligence involves, click here.