Creative Problem Solving

Creative Problem Solving

Improve your creative problem solving skills…

Norman Vincent Peale once said, “Every problem has in it the seeds of its own solution. If you don’t have any problems, you don’t get any seeds.”

Have you ever been faced with a difficult circumstance where…

  • You needed to sort out an issue with a difficult customer?
  • You had to either buy or sell something substantial?
  • Decide what school to send your child?

Every day we encounter problems that need solving. These problems come in different shapes and sizes, and often we solve them without consciously thinking about it. However, in recent years, psychologists have found that truly successful problem solvers use a similar process to identify and implement the solution to the problem. This tutorial will give participants an overview of the creative problem solving process, as well as key tools that are applicable to everyday problem solving.

Complete this creative problem solving online course, and discover how to:

  • Understand the creative problem solving process and how it applies to different problems
  • Identify what questions are relevant in problem solving
  • Identify what information needs to be gathered to fully comprehend the problem
  • Define concrete problem statements
  • Brainstorm effectively to find ideas for problem solutions
  • Conduct analysis’ to select a viable solution
  • Understanding how fact and intuition play a role in selecting the right solution
  • Refine and re-refine shortlists
  • Identify tasks and resources that are needed to implement appropriate solutions
  • Apply solutions to reality
  • Celebrating success and identifying improvements


Creative Problem Solving Techniques

You will gain dozens of essential Creative Problem Solving skills and techniques including:

  • Four different creative problem solving tools
  • Idea generating tools such as
  • Word chaining
  • Box Method
  • Blink Method
  • Affinity Diagrams
  • Six thinking hats
  • Group voting
  • Cost benefit analysis

Who Should Complete this course

Creative Problem Solving Skills’ is designed to benefit everyone, no matter who you are or what you do. Creative Problem Solving skills are necessary in every walk of life. Supervisor and Managers should definitely develop these skills

Course delivery method: – This short course can be done as an online tutorial or 1-day corporate workshop

This Course is just 1 of the 43 in our ‘Skills, Strategies and Solutions Series’ of:

  • Online Tutorials
  • Corporate Training Programs – Soft Skills Collection

Here’s what you’ll receive:

  • course
  • Training Manual
  • Quick Reference sheet – helpful hints, tips and templates

So, Register NOW, gain instant access and start straight away…

How to register get started straight away:

Click ‘Enrol Now’ and follow the prompts. your course materials will be emailed to you.

Find us on Facebook, Twitter and Google+ () We’d love to connect with you.

For more information about Employee Development


Why not contact us today to discuss your staff training requirements.


Short Courses Payment Options

Start Now – gain instant access to your course!

1. Click the ‘Add to Cart’ or ‘Enrol Now’ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘Continue Shopping’.

3. When you have finished shopping, complete the ‘Billing Information’ section and click ‘Checkout’.

4. You will be redirected to Paypal, where you can complete the payment process.  Paypal (accepts credit card or your Paypal account).  You will receive an order invoice in your email inbox.

5. Check your inbox for an email titled ‘Creative Problem Solving short course download’. Your email will have a link for you to download all your materials.  If you do not receive your email, contact us at [email protected]

6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.

Start today!

Click the Button Below to enrol in a Short Course and start today!

Creative Problem Solving Course Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action plans and evaluation forms

Module Two: The Problem-Solving Method

  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analyzing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course Of Action (Next Steps)

Module Three: Problem Definition

  • Identifying the Problem
  • PAG vs. PAU
  • Determining the Scope
  • Writing the Problem Statement

Module Four: Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria

Module Five: Brainstorming Basics

  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas

Module Six: Generating Solutions, Part One

  • Logistical Solutions
  • Using Affinity Diagrams
  • Word-Chaining

Module Seven: Generating Solutions, Part Two

  • Using the Box Method
  • Using the Six Thinking Hats
  • Using the Blink Method

Module Eight: Evaluating Solutions

  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting

Module Nine: Selecting a Solution

  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist

Module Ten: Planning Your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting

Module Eleven: Recording Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

For a greater understanding of Creative Problem Solving, visit this website.