Communication Skills

Communication Strategies


For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help you understand the different methods of communication and how to make the most of each of them.

Complete this Communication skills short course, and discover how to:

  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop non-verbal and Para verbal communication skills
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • The Meaning of Gestures

You will gain dozens of essential communication skills and strategies including:

  • Overcoming Barriers, Language Differences, Cultural Differences
  • Ask good questions
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Use “I” messages
  • Making Small Talk
  • Bringing People to Your Side
  • Varying the Pitch of Your Voice
  • Using Tone to Your Advantage

So, why delay. Register now, gain instant access to your short course online and start straight away…
Who Should Complete this course

Communication Strategies and skills is designed to benefit everyone in the workplace.  Supervisors and Managers should definitely develop these skills.
Course delivery method: – This can be done as an Online Tutorial or 1-day Corporate workshop

This Course is just 1 of the 43 in our ‘Skills, Strategies and Solutions Series’ of:

  • Online Tutorials
  • Corporate Training Programs – Soft Skills Collection

Here’s what you’ll receive:

  • Course
  • Training Manual
  • Quick Refernce Sheet – Helpful hints, tips and templates

So, Register NOW, gain instant access and start straight away…
How to register get started straight away:

Click ‘Enrol Now’ and follow the prompts. Your course materials will be emailed to you.

 

Find us on FacebookTwitter and Google+ (+Anne Botting) We’d love to connect with you.

 

Communication Strategies Course Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?

Module Three: Basic Verbal Communication Skills

  • Varying the Pitch of Your Voice
  • Using Tone to Your Advantage
  • Monitoring Your Speed

Module Four: Advanced Verbal Communication Skills

  • Speaking Like a STAR

Module Five: Non-Verbal Communication Skills

  • Body Language
  • The Meaning of Gestures

Module Six: More on Listening

  • A Word from President Roosevelt
  • Being an Active Listener
  • The Signals You Send to Others

Module Seven: Asking Good Questions

  • Open Questions
  • Closed Questions
  • Probing Questions

Module Eight: Using Appreciative Inquiry

  • The Four Stages
  • The Purpose of AI
  • Examples and Case Studies

Module Nine: Bringing People to Your Side

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing it All Together

Module Ten: Making Small Talk

  • Level One: General Topics
  • Level Two: Sharing Your Ideas and Thoughts
  • Level Three: Sharing Your Experiences

Module Eleven: Overcoming Common Barriers

  • Language Differences
  • Cultural Differences
  • Different Place, Same Time

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

For a greater understanding about Communications, click here.

Start Now – gain instant access to your course!

1. Click the ‘Add to Cart’ or ‘Enrol Now’ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘Continue Shopping’.

3. When you have finished shopping, complete the ‘Billing Information’ section and click ‘Checkout’.

4. You will be redirected to Paypal, where you can complete the payment process.  Paypal (accepts credit card or your Paypal account).  You will receive an order invoice in your email inbox.

5. Check your inbox for an email titled ‘Communication Strategies short course download’. Your email will have a link for you to download all your materials.  If you do not receive your email, contact us at info@globaltraining.edu.au

6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.

Start today!

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