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8 Secrets to Reducing the Number of Time Consuming Meetings

By |March 23rd, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops, Workshops|

Meetings, whether they are one-on-one discussions or gatherings of five, ten, or twenty people, are an important part of working life - but they are time-consuming. And often they are criticised for being unproductive, costly, boring, and sometimes unnecessary. Are they always needed? And all of them? Check out these points, and you may find you'll be holding fewer meetings in future... 1. Be fully aware of the cost of your meetings. Meetings consume valuable time. Often, time is wasted on rambling discussions, excessive socialising, political manoeuvring, special-interest conflicts, and travelling. Nor is time the only casualty. When did you last find out what your organisation's meetings were costing in salaries alone? 2. Consider why you hold so many meetings. Meetings can be very useful tools for communicating ideas, clarifying information, solving problems, making decisions, and building teams. But they can also be held for the wrong reasons: Do you [...]

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How to Manage Conflict

By |February 18th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops, Workshops|

Our previous blog provided 5 handy hints to avoid causing conflict within the workplace. Here, we continue our hints to help you manage and maintain a healthy workplace. Read, learn and then manipulate them in your managing courier and become a better team player! 6. Criticise with caution. You will be required from time to time to point out mistakes or critique the work of your staff. This should be undertaken in a spirit of support: never criticise anyone's work unless you can make practical suggestions for improvement. 7. For the sake of argument, don't. Arguing is a needless waste of energy and time. A battle between two closed minds only results in both parties clinging more tenaciously to their positions. It is far wiser to listen to the other point of view, understand the stance being taken, and attempt to guide the other party towards your point of view [...]

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Preparing for a Meeting

By |August 30th, 2013|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills, Target Markets, Workshops, Workshops|

It was Hendrik van Loon who once said that a meeting would be successful only if it had three participants - one of whom is away sick and another who is absent. Organisational life is never so generous to managers, however. Meetings have become an unavoidable aspect of a manager's job. Fortunately, unnecessary meetings can be eliminated; others can be made more effective. Important ingredients are planning and preparation, as the following points reveal... 1. Make sure you've called the meeting for a reason. Meetings should never become rituals. They cost time and money, so it's important to call a meeting only when one is warranted - to solve a problem, to coordinate activities, to disseminate and discuss urgent information, to reach a consensus or decision, to build morale, or to reconcile conflicts. So don't ask people to attend a listening-session if you can send a memo or newsletter instead. [...]

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Giving Effective Instructions

By |August 26th, 2013|Leadership, Online Short Courses, Qualifications, School of Business, School of Leadership, School of Management, School of Online, Distance, Schools, Shortcourses, Soft Skills, Workshops, Workshops|

Not everyone can give orders that are clearly understood and carried out to the letter. If you’ve been frustrated by not having your orders (or 'requests' or 'suggestions') carried out, you may be overlooking the obvious - that in most cases the fault is yours, not that of your staff. Here are some suggestions to ensure that your orders are understood and obeyed... 1. Know exactly what you want. Before delivering instructions, know exactly what you want and how you are going to communicate your requirements. What precisely is the result you have in mind? 2. Select the right person for the job. Orders will be more effectively carried out when you select a person with the ability and desire to carry out the task, so get to know the capabilities of your staff. Make sure that the person you select for a particular job is capable of completing it. [...]

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How to Conduct a Workshop

By |August 23rd, 2013|Leadership, Qualifications, School of Business, School of Management, Schools, Shortcourses, Soft Skills, Workshops, Workshops|

Workshops provide a forum for individuals and groups to explore areas of mutual interest or concern - skills, problems, or possibilities. And often the expectation is that you, as the manager, will lead and conduct the workshop, thus providing another opportunity for you to demonstrate your leadership and group skills - if you do it well. Here are some considerations to help you prepare for that next opportunity... 1. Do the hard yards early - get prepared. Preparation is essential. If you are not prepared, postpone the workshop until you are. Preliminary considerations should focus on: Timing - the topic must be relevant to the period and participants’ needs. Establishing outcomes - fuzziness upfront will create problems later. Deciding on essential knowledge and skills - pre-workshop training may be required to ensure effective participation on the day. Identifying possible attendees - wall flowers are merely excess baggage. Developing materials to [...]

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How to Delegate Effectively

By |August 12th, 2013|Leadership, Online Short Courses, Qualifications, Resources, School of Leadership, School of Management, Schools, Shortcourses, Soft Skills, Workshops, Workshops|

Managers get things done through other people. They delegate primarily because it makes their job easier. If they try to do everything themselves, they become unnecessarily burdened; their performance and health deteriorate; they fail to develop their staff adequately; and, in time, the organisation will suffer. Indeed, many writers believe that the ability to delegate is the main distinguishing feature between good and bad managers. Knowing how to delegate is a crucial management and leadership skill... 1. From your prioritised jobs, select one to delegate. List in priority order those tasks you might consider delegating. To qualify for this list, a task should be taking too much of your time, be not strictly related to your key role, be rather routine, be appropriate and challenging for another staff member, or be better undertaken by someone with more appropriate skills or know-how than yours. The purpose of delegating is not just [...]

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