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The Secret to Getting the Most Out of Networking

By |2019-09-27T13:02:40+10:00December 30th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Networking is a process that exposes you to new people, new ideas, and new ways of looking at things. Importantly, it can increase your visibility and advance your career prospects. But the creation of this structure of valuable personal interrelationships won’t just happen. You have to develop this network of organisational contacts for yourself – and here’s how you can do so… 1. Be aware of the benefits of networking. Although networking can be a very time-consuming activity, its benefits can be very rewarding to you professionally. It can: help you learn from an increasing range of contacts with whom you can share ideas, advice, and strategies. provide you with referrals for a variety of needs. A good network will always know somebody who can help you. supply you with a sounding board to test your ideas, provide feedback, let off steam, or discuss problems. promote your career as you [...]

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Saying Thank You – 11 Great Tips

By |2019-09-27T13:02:41+10:00December 28th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Saying ‘thank you’ has been called the neglected art. Indeed, there is a reluctance among some managers to express adequate appreciation for a job well done. A few simple, well-placed thanks, however, can do wonders to improve the performance of your staff. To maximise the benefits of this powerful word, here are a few useful suggestions… 1. Speak up. Silent gratitude isn’t much use to anyone; you should never mistake your warm feelings and beaming smiles for the art itself. If you express your gratitude to a colleague, though, don’t cheapen the value of the well-earned thanks by mumbling the words or by being embarrassed. Think about what you’re going to say and how you’re going to say it. Even a simple thanks sometimes requires preparation. 2. Say thank you – and mean it. Every time we express sincere appreciation, we give value to the other person. Our words say, ‘You are [...]

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The Secrets To Why Top Australian Companies Invest in Training

By |2019-09-27T13:02:41+10:00December 25th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

It pays to train! Training is an investment in the immediate future. It's not just an overhead cost! As well known American seminar speaker, Tom Hopkins is oft to say, "No train ... no gain”. High performance businesses are twice as likely to train the owners and managers and to train twice as many employees as low performance businesses. No matter what the industry, or the size of your business, both international and national research shows that training brings direct benefits to business - Increased: performance profits - a positive return on investment - of more that 30 per cent - "money in the bank" productivity – greater output. People who receive formal training can be 230 per cent more productive than untrained colleagues who are working in the same role- opening a greater share of the market, or expanding it by improving products, services and reputations. staff retention - [...]

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Tips You Need for Getting Along With People You Dislike

By |2019-09-27T13:02:42+10:00December 23rd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

People behave the way they do for two main reasons – they don’t know any other way of behaving or they believe that that behaviour gets the outcomes they want. Managers are likely to come across at least one employee whose behaviour they don’t like, with whom they don’t see eye to eye, or whom they dislike for some other reason. The challenge resides with managers. Are they flexible enough to bring about desired changes in the employee and the relationship? Here are a few considerations… 1. Try to be tolerant. The fact that you don’t like certain employees should not be allowed to affect the way you relate to them. You have to be tolerant and positive in your attitude toward such people. Try to adopt a relaxed, confident, easygoing style to demonstrate that you are not put off by people who can be hard to get on with. [...]

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Top Tips for Energising Employees

By |2019-09-27T13:02:43+10:00December 18th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Why do employees need to be energised? Shouldn’t they be responsible to do that for themselves? Managers and employers are becoming more and more aware that energising employees benefits, not only the employee, but the whole company or organisation. If the working team are motivated and feel supported by their bosses, nothing can stand in their way! Here are 6 reasons where energising may need to occur and why: If the company has recently experienced downsizing and severe organisational change, employees may feel unsettled and insecure about their positions. This could cause them to be less productive than possible. Ensure you create an environment that rebuilds trust and empowers those who are still working at the organisation. They will be re-energised and ready to progress. Employees today, because of generational differences, prefer to be more self-directed rather and autonomous rather than constantly directed and managed. If you allow your employees [...]

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The Key to Managing Your Workplace Stress

By |2019-09-27T13:02:43+10:00December 16th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Work stress is not necessarily a negative force. In fact, without a certain level of stress to challenge us, our jobs would be boring and unrewarding. Stress becomes a problem, however, when it reaches such an extreme that we are unable to cope with it. The solution to stress, therefore, is not to eliminate it altogether but to maintain it at a level where it remains a positive motivating force. Here are ten of the best simple strategies for keeping stress in check. They’re easy to remember – and they work… 1. Create a pleasant work environment for yourself. If you spend a great deal of time in your office, make it pleasant, without being self-indulgent. Convert your tired office into a place you can enjoy – with art pieces, rug, greenery, bookcase, paintings, and tapestries. And discipline yourself to keep that desk uncluttered. 2. Keep perfectionism in check. Trying [...]

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Tips For Overcoming Problems at Meetings

By |2019-09-27T13:02:44+10:00December 14th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

As a manager, you are often required to chair meetings. To be successful, you will need to minimise your own involvement, foster interaction among the participants, and ensure that everyone makes a contribution. There are times, however, when awkward situations arise; and then you will need to draw on a repertoire of responses to maintain control. Here are some of the most common problems that arise in meetings and the strategies for handling them… 1. When the discussion becomes irrelevant… Meetings sometimes get bogged down in time-consuming, irrelevant discussions that lead nowhere. To get the meeting back on course, you can: refocus the discussion by indicating that the group has strayed from its real objective. summarise the discussion to date and link progress to the objective. bring the discussion back into line by posing a question relating to the agenda topic. 2. When the participants begin to lose interest… Often caused by [...]

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How to Get the Most Out of Learning Opportunities

By |2019-09-27T13:02:45+10:00December 11th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Ever wondered why it’s hard to remember the route to a particular place when you were the passenger in the car? Why is it that the driver will most likely remember exactly where to go? Having to actually do the driving and take part in the action of finding the destination causes the information to be embedded in our minds. This is an important thing to remember if you are an employer, a manager or a supervisor needing to train others. At Global Training Institute we value people’s learning and endeavour to give everyone an opportunity to learn in their chosen way. Learning is inhibited when you as the ‘trainer’: Tell them exactly how to do something Do it for them Provide every answer for them when they ask questions Allow them to remain in their comfort zones Refuse to accept mistakes and expect perfection Refuse to guide them through [...]

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The Secrets to Fighting Fatigue

By |2019-09-27T13:02:45+10:00December 9th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Despite your best efforts to plan your day, there are often additional demands on your time. To cope, you will frequently have to call on your energy reserves to boost your staying power. You can’t afford to wilt when the pressure is on – so here are some tips to have you feeling more zip instead of feeling zapped… 1. Understand your rhythms. It’s OK to experience fatigue, because it’s natural to get tired at the same time every day – it’s part of a rhythm. That’s why understanding that rhythm is so important. The best way to cope with your daily rhythm is to work it into your schedule – doing the things that demand the most energy when you’re fresh and, conversely, keeping the less demanding tasks for when you’re in a trough. And the highs and lows can be different for each individual. 2. Watch what you [...]

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Quick and Easy Steps to Challenging Your Employees

By |2019-09-27T13:02:46+10:00December 4th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

To inspire your employees to try something new and challenging outside their normal work environment, why not assign them a task or two, every now and then. Here are some ideas: Present a proposal to management Organise a company social lunch Write a media/press release Install a new system Create a team to work on a new assignment Plan a convention or conference Supervise a team Handle negotiations with a customer Represent the company at the careers expo or trade show Make a speech for the organisation Go on a business trip to another country Go to a campus to recruit Work for a short time in another unit of the organisation Manage an office renovation project Design office layout Work on a project with a tight deadline Manage the visit of a corporate official or VIP Launch a new product/service Or why not give them the opportunity to do [...]

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How to Use Praise to Motivate Your Staff

By |2019-09-27T13:02:46+10:00December 2nd, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Praising is a management skill that is simple, inexpensive, and inexhaustible. Praise rewards when reward is due. It builds a feeling of goodwill and motivation. It provides positive encouragement to continue good practice and creative endeavour. It has a ripple effect, providing deserved acknowledgement for the person who is performing well, and conveying to an entire staff that good work will be recognised. But it is important that the right kind of praise be given in the right way, at the right time, and for the right reasons… 1. Find something to praise in every staff member. If a compliment can boost the spirit, lack of one from important people can hurt for a long time. People need praise. If you look hard enough, you’ll catch even your borderline employees doing something right. Compliment them on that action right there and then. If you get into the habit of doing that, [...]

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10 Tips for Taking Risks

By |2019-09-27T13:02:47+10:00November 30th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

If you’re keen to display the qualities of true leadership, risk-taking must become part of your executive weaponry. Leaders must be disrupters of the status quo, which often requires them to take risks. Calculated risk-taking helps ‘creative edge’ organisations to thrive; and it earns an enviable reputation for individuals who deliver the positive results. But risk-taking requires courage and an awareness of the following advice… 1. Be aware of the pros and cons of risk taking. Risk taking means moving from a situation of some security to another less secure position. But, to advance, there’ll be times when you must place yourself, even your organisation, at risk. Courage is a basic requirement for risk taking, sometimes at great professional and personal cost. The alternative – choosing not to show leadership – will no doubt result in fewer risks and greater security, but it will also mean the loss of opportunity to [...]

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Use Your Mistakes for Advancement With These 6 Steps

By |2019-09-27T13:02:47+10:00November 25th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

If only we lived in a world where we never made mistakes! We don’t, of course, and managers are no different. As we do err, success will come to those who learn to turn their goofs into gold. The golden rule is never ignore your mistakes – if you do, you will probably repeat them. In short, it is no crime to err; the crime is not to learn from the mistake and not to improve as a result. Turn your goofs into gold by considering the following advice… 1. Admit your mistake. Never ignore a mistake or try to cover it up. Confession can be good for the soul.In management, it can sometimes be a very effective strategy. Unless the mistake is catastrophic, a manager has little to lose by admitting an error. In fact, you will gain the respect of staff. By admitting your error, you lend credibility [...]

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Making the Most of the Minutes in Meetings

By |2019-09-27T13:02:48+10:00November 23rd, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Every scheduled meeting of an organisation or committee is an important occasion. Such meetings make decisions that determine the daily business of the organisation. Was an issue discussed? Was it approved? Why and how was it approved? Who was present? The answers and outcomes of such questions as these must be recorded as minutes of the meeting. Minutes are an important decision-making record, so it is essential that the following points be considered… 1. Be aware of what minutes must be kept. Minutes should be kept of all formal meetings of your organisation – of the governing board, the annual general meeting, any special general meeting, and any vital sub-committee meetings. 2. Know what the minutes must record. The minutes should clearly indicate the following:   the nature of the meeting – governing, annual, special, or sub-committee the place, date, and time of the meeting the name of the chairperson and the [...]

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The Secret to Remaining Competitive

By |2019-09-27T13:02:48+10:00November 20th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Industries are constantly changing with technology, system updates, legislation etc. To ensure you stay on top of these changes and even lead the way, training is essential. By encouraging your employees to partake in recognised training that is constantly updated and renewed, your business will be kept up-to-date with the latest developments. Some benefits include: Business Opportunities If your staff are acquiring new skills within the industry, they will be more prepared to offer ideas, suggestions and develop new innovative systems or structures. This gives businesses a competitive edge by: Increasing employee productivity Equipping employees to take on a greater variety of work, allowing the business to expand Meeting business objectives more efficiently Technology Many organisations rely on various technology to run efficiently. If employees do not know how that technology is developing, then the business is left behind. Training encourages awareness of changing technology and equips employees to use [...]

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How You Can Gain a Reputation for Honesty and Integrity

By |2019-09-27T13:02:49+10:00November 18th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Integrity has been defined as ‘honesty, soundness, uprightness, true to self or stated values, beliefs, or ethics’. Success will come when employees and customers respect an organisation for its integrity and that integrity will be reflected in its leadership and management. Image is what people think we are; integrity is what we really are. Indecision over matters of ethics can be fatal for individuals and organisations. The following considerations will help clarify your thinking… 1. Develop moral courage. With moral courage, you will be capable of standing up for what you know to be right, doing the right thing regardless of the consequences, and accepting the blame when you are in the wrong. You will be respected by all if you have strong moral courage. Indeed, it is the very foundation on which integrity rests. 2. Practise truthfulness and honesty at all times. Unless you are honest, you cannot be [...]

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A Guide to Rehearsing for Your Next Speech

By |2019-09-27T13:02:49+10:00November 16th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

The adage: ‘practice makes perfect’, certainly applies to presentation-giving. Research and writing are important parts of the speechmaking process but rehearsing prior to the event is the key to a successful presentation. Indeed, rehearsing can help make an ordinary speech extraordinary. You can be sure that rehearsals form part of even the most experienced presenter’s planning – so why should you neglect that important step… 1. Be confident that your content is appropriate. When you’re satisfied that the content of your speech is almost final (e.g. you’ve covered the main points, you’ve checked the grammar, the ideas flow, you’ve included appropriate transitions), read the speech a couple of times aloud – from your written notes or your computer screen. Make changes to your script. Only when you’re confident with your text can you begin rehearsing in earnest. 2. Know your content. Work with the content of your speech until you’re extremely familiar [...]

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8 Steps to Get Rid of Your Bad Habits

By |2019-09-27T13:02:50+10:00November 11th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

Habits get a ‘bad’ name when those dispositions to act in a certain way have negative effects on you and others. Consistently being late for meetings, for example, becomes a bad habit when your reputation is damaged and those with whom you are scheduled to meet are adversely affected. Getting rid of bad habits is rarely a straightforward process. If bad habits – smoking, procrastination, perfectionism, gambling, time-wasting, and the like – are getting in the way of the achievement of your life and career goals, here are some key considerations… 1. Decide which habits you seriously want to change. Acknowledging that you have bad habits because others say so won’t change you for the better in the long term. Through embarrassment, you may clean up your messy desk because your colleague comments on it, but it will soon get messy again unless you change your behaviour. Ultimately, you will [...]

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Steps You Can Take to Beat Those Monday Blues

By |2019-09-27T13:02:50+10:00November 9th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Training|

A productive, happy, and effective day is usually achieved by starting out fast and peppy in the morning. Unfortunately, the day is often lost to many of us even before we get out of bed: we self-destruct as soon as we wake up, dreading the thought of having to go to work. For most people, Monday mornings in particular can be the most difficult time of all. If you have trouble getting started each week, here is some timely advice on beating those Monday morning blues… 1. Finish as many jobs as possible on Friday. If you finish as many tasks as you can before the weekend, you will feel much better knowing that these matters are not hanging over for Monday morning. 2. Tidy up your office before leaving on Friday evening Never arrive on Monday morning to find the cluttered remnants of the previous week’s work. 3. Get [...]

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The Key Benefits of Training Employees

By |2019-09-27T13:02:51+10:00November 6th, 2015|Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Training|

Although training sometimes seems like a large investment, the benefits your employees will experience should make it worth it. Training gives employees the opportunity to grow and develop their careers while providing businesses with efficient skills that keep it competitive. Turnover and Recruitment Through multiple studies that have taken place in businesses throughout developed nations, it is inevitable that businesses and organisations that place training as a high priority, experience less staff turnover. Keeping staff on board is often the most difficult thing for businesses and it is an expensive process to hire and train new people for the job. Staff who are trained through work commit to their employers because: They are in a place where their career is valued and developed They are able to take on more responsibility and achieve higher paid positions Work Flexibility Training increases the skills and knowledge of the employees, allowing them to [...]

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