Administrative Support

Administrative Support

Improve your administrative support skills NOW…

Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently.

If you are a new administrative assistant you’ll learn tools that will make you that person that the office can’t live without.

If you are an experienced administrative assistant, you’ll discover new tools that will make you more efficient and valuable than ever.

Complete this online Administration training, and discover how to:

  • Manage your time more effectively
  • Get organized
  • Prioritize your time so you can get it all done.
  • Complete special tasks
  • Improve your communication skills
  • Deal better with your Managers

Administration Support Tactics and Techniques

You will discover dozens of Administration support core skills and strategies to help you:

  • Use your resources efficiently
  • Manage your time wisely and organizing others time,
  • Communicate effectively and collaborate with others skillfully – negotiation, questioning
  • Filing – emails and paper
  • Creating to-do lists.
  • Organising your workspace
  • Goal setting, prioritizing
  • Organising meetings, travel…

* The techniques and practices presented in this course will take time to become part of your daily work routine. However, making the commitment to consistently apply the concepts everyday is the key to changing and adopting new behaviours in a short amount of time.

So, why delay. Register now, gain instant access to your short course online and start straight away…

Course delivery method: – This short course can be done as an Online Tutorial or 1-day Corporate workshop

This Course is just 1 of the 43 in our ‘Skills, Strategies and Solutions Series’ of:

  • Online Tutorials
  • Corporate Training Programs – Soft Skills Collection

Here’s what you’ll receive:

  • Course
  • Training Manual
  • Quick Reference Sheet – Helpful hints, tips and templates

So, Register NOW, gain instant access and start straight away…

How to register get started straight away:

Click ‘Enrol Now’ and follow the prompts.  Your course materials will be emailed to you.

Find us on FacebookTwitter and Google+ (+Anne Botting) We’d love to connect with you.

Administrative Support Course Outline:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Getting Organised, Part One

  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail

Module Three: Getting Organised, Part Two

  • Keeping Your Workspace Organised
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox

Module Four: Managing Time

  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules

Module Five: Getting It All Done On Time

  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting

Module Six: Special Tasks

  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel

Module Seven: Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power

Module Eight: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Module Nine: Empowering Yourself

  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions

Module Ten: The Team of Two

  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations

Module Eleven: Taking Care of Yourself

  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Start Now – gain instant access to your course!

1. Click the ‘Add to Cart’ or ‘Enrol Now‘ button and your course will be added to the shopping cart.

2. You can add other courses by clicking ‘Continue Shopping’.

3. When you have finished shopping, complete the ‘Billing Information‘ section and click ‘Checkout’.

4. You will be redirected to Paypal, where you can complete the payment process.  Paypal (accepts credit card or your Paypal account).  You will receive an order invoice in your email inbox.

5. Check your inbox for an email titled ‘Administrative Support short course download’. Your email will have a link for you to download all your materials.  If you do not receive your email, contact us at info@globaltraining.edu.au

6. Enjoy you tutorial and we trust that you will gain new skills and knowledge.

Start today!

Click the Button below to Enrol in a Short Course and Start Today!
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