Here’s how to develop your Customer Service, Sales and Management Skills…
When we follow the rules in the Game of Sales and Customer Service, Everyone comes out a Winner
Rule # 1 “If you don’t take care of the Customer…Somebody Else Will”.
Rule # 2 “Selling isn’t Telling, It’s about asking questions”
Rule# 3 Solve Customer Problems promptly; the longer a person has a problem, the Bigger it Gets.
Complete your Diploma of Customer Engagement and learn the rest of the rules to Customer Service and Sales and equip yourself with the knowledge, skills and techniques to Advance your Career in Sales, Customer Service and Management.
Whether you want to improve your own sales or customer service skills or gain the skills to lead sales and customer service teams, then this course is for you.
Becoming qualified with your Diploma is highly valued within small and medium size businesses, sales teams, Customer Service Departments, Customer Contact Centres, Government Departments, Call Centres…