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11 Ways to Tackle Your Priorities | Training

By |2018-07-16T11:17:36+00:00May 6th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Uncategorized, Workshops|

Setting priorities is a decision-making process by which you rank in order of importance the tasks you or your staff members must do. By completing the tasks on your list in order, you will achieve your goals. It sounds easy - but it's not. In fact, priority-setting and sticking to the agreement you make with yourself will be major challenges for you as a manager. Here are several important suggestions to help you draw up a priority list - and make it work... 1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. [...]

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5 Quick Tips to Help You Dress the Part

By |2018-07-16T11:17:38+00:00April 6th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Workshops|

Britain’s leading image consultant, Mary Spillane, says in 'Presenting Yourself' that ‘a poor image is self-defeating; it gets in the way of you projecting your true qualities and abilities. Many of us wish this wasn’t the case, that we should be assessed only on our achievements, not on any additional, superficial factor, such as appearance’. But, she insists, how we are packaged speaks volumes about how we value ourselves and respect others, about our sense of quality, creativity, and professionalism. Appearance matters for aspiring executives - and the following provides some useful introductory advice... 1. Know why we are reluctant to look the part. According to top US image consultant Susan Bixler, most aspiring executives fail to maintain a polished professional appearance for four main reasons: Self-consciousness: many feel they would give the impression of being dressy merely to cover technical deficiencies. Cost: most believe looking good would be expensive. [...]

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How to Develop Staff Cohesiveness Today

By |2018-07-16T11:17:38+00:00April 1st, 2015|Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Target Markets, Training, Uncategorized, Workshops|

Cohesiveness holds a group together voluntarily. Staff will operate better as individuals if they consider themselves part of a well-functioning, supportive, and happy team. As committed participants in the group, they are more productive, communicative, trusting, motivated, and loyal. If you want to ensure your staff becomes a winning team, you should consider these suggestions to foster cohesiveness... 1. In Leadership Be aware of the features of a cohesive team. What are the characteristics of a team you are striving to establish? According to Douglas McGregor, the ideal team displays these features: The atmosphere is informal, comfortable, and relaxed. Everyone participates in discussions. Members listen to each other. Every idea is given an adequate airing. The goals of the group are understood and accepted by all. There is constructive disagreement. The group seeks resolution rather than domination of any dissenter. Decisions are reached by consensus. Criticism is frequent, frank, and [...]

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What Everybody Ought to Know About How to Prepare Yourself for a Brilliant Career

By |2018-07-16T11:17:38+00:00March 30th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops|

Climbing the management ladder to success is not something to be left to chance. Unfortunately, there is no magic formula. In fact, no two management consultants would agree completely on any certain recipe for reaching the top job. They would agree, however, that, if you are ambitious to reach the top, then the best person to help you get there is yourself. So here are a few guidelines to help you on your way... 1. Be prepared. There are no better candidates for advancement than those who, while handling their own jobs in exemplary fashion, have also prepared themselves for the job above theirs. Keep close to the people whose job you want, for they often have much to say about their successors. 2. Attend seminars and training courses regularly. The sharpening of management skills through continuing education is essential for effective managers. Additionally, exposure to other managers at seminars [...]

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Becoming a Workplace that Values Training

By |2018-07-16T11:17:38+00:00March 27th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Workshops|

Organisations that place a high value on training their employees are often the most successful and thriving companies. The organisation reaps the rewards of better skilled/trained workers who are more versatile and innovative, while employees enjoy the opportunity, and privilege, of up-skilling, networking, being challenged with new ideas, and more. Employees appreciate the opportunity to do something out of their normal routine that stimulates their thinking in a new way and formalises the skills they are developing in their everyday jobs. Training in an organisation only increases employee motivation and inspires them to take on more responsibility and challenges. Here are some tips for employees wanting to support training in the workplace: Ask and allow employees to find courses that they are interested in doing, and encourage their participation. Encourage employees to consider working on a degree that is relevant to their current work. (This helps formalise what they are [...]

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The Ultimate Cheat Sheet to Establishing a Learning Culture in the Workplace | Training

By |2018-07-16T11:17:38+00:00March 25th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops|

It’s one thing to say that you want to be a business or organisation with a learning culture, but to actually see it cultivated is another story. This requires the acceptance of particular attitudes, values and practices that support ongoing learning. Training is a key part of the process when it comes to establishing a learning culture. Learning serves to expand thinking, open minds and encourage individuals to reinterpret their world. Peter Senge identified five disciplines of a learning culture that contribute to building a vibrant and healthy learning culture. Personal Mastery: Cultivate an environment where individual goals are valued and achieved through partnership with the employee and the organisation. Mental Models: The idea that people’s perception of their environment shapes their decisions and behaviour. Shared Vision: Encourage teamwork and sharing by collaboratively setting goals and planning objectives. Team Learning: Valuing group conversation and thinking skills so that together employees [...]

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8 Secrets to Reducing the Number of Time Consuming Meetings | Training

By |2018-07-16T11:17:38+00:00March 23rd, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Leadership, School of Management, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops, Workshops|

Meetings, whether they are one-on-one discussions or gatherings of five, ten, or twenty people, are an important part of working life - but they are time-consuming. And often they are criticised for being unproductive, costly, boring, and sometimes unnecessary. Are they always needed? And all of them? Check out these points, and you may find you'll be holding fewer meetings in future... 1. Be fully aware of the cost of your meetings. Meetings consume valuable time. Often, time is wasted on rambling discussions, excessive socialising, political manoeuvring, special-interest conflicts, and travelling. Nor is time the only casualty. When did you last find out what your organisation's meetings were costing in salaries alone? 2. Consider why you hold so many meetings. Meetings can be very useful tools for communicating ideas, clarifying information, solving problems, making decisions, and building teams. But they can also be held for the wrong reasons: Do you [...]

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Career Development

By |2018-07-16T11:17:39+00:00March 20th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Workshops|

What is Career Development? We hear the words ‘career development’ spoken all the time, but what does it actually mean? A simple, yet concise definition of career development is the intentional and proactive planning and execution of steps towards your desired career goals. At Global Training Institute we want to see people achieve their career goals by helping them gain qualifications so that they have the options to progress within their industry. By recognizing the skills one has achieved through their work experience, we can fast-track their qualification so that their experience is formalised. But why is Career Development important? Why should someone care about their career? Career development planning and execution helps you to regularly take a step back and assess where you currently are in relation to where you are heading. It eliminates the possibility of ‘going with the flow’ and allowing months and years to slip away from [...]

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How to Beat the Monday-Morning Blues | Training

By |2018-07-16T11:17:39+00:00March 16th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops|

A productive, happy, and effective day is usually achieved by starting out fast and peppy in the morning. Unfortunately, the day is often lost to many of us even before we get out of bed: we self-destruct as soon as we wake up, dreading the thought of having to go to work. For most people, Monday mornings in particular can be the most difficult time of all. If you have trouble getting started each week, here is some timely advice on beating those Monday morning blues... 1. Finish as many jobs as possible on Friday. If you finish as many tasks as you can before the weekend, you will feel much better knowing that these matters are not hanging over for Monday morning. 2. Tidy up your office before leaving on Friday evening Never arrive on Monday morning to find the cluttered remnants of the previous week's work. 3. Get [...]

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Cultivate a Better Professional Image for Yourself

By |2018-07-16T11:17:39+00:00March 13th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Workshops|

Like it or not, you do have an image: if you do not develop it by intent, then it will develop by default. So the answer is to make sure that the image you project is an asset rather than a liability. But knowing what image you present and how to go about improving it is more difficult than it would seem at first glance. The suggestions that follow are listed to help you enhance your personal image and to influence more positively the way others see you... 1. Know what image you want to project. What kind of personal image do you want to project? Do you want to impress as a creative, energetic, innovative, and enthusiastic leader? Or as a laid-back, let-it-all-happen, efficient manager? Or as a sensitive, caring people person? Other people read the signals you project so analyse the image you would like to create and [...]

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How to Communicate Effectively | Training

By |2018-07-16T11:17:39+00:00March 11th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Target Markets, Target Markets, Training, Workshops|

The term ‘communication’ now includes many activities associated with everyday organisational life - oral, face-to-face, formal, informal, personal, interpersonal, nonverbal, and written - which is why so many organisational headaches are attributed to ‘communication problems’. Indeed, a common finding of organisational reviews is that ‘communication needs to be improved’. We spend so much time ‘communicating’, but so few of us give much thought to the essentials of this key management activity... 1. Always work to establish rapport. Without the trust and confidence of others with whom you are communicating, much of what you say will be lost. It is imperative, therefore, that you take time to establish and build rapport. Knowing your audience is a vital part of this process. 2. Attract the attention of your target audience. It’s not what you communicate but how you do it. People are being bombarded with information and have become very selective. If [...]

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How to Prevent Things Going Wrong | Training

By |2018-07-16T11:17:40+00:00March 6th, 2015|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Soft Skills, Training, Workshops|

Things go wrong in organisations for a number of reasons: people might do less than they are capable of, or misuse their resources, or choose an inappropriate time or place to act... We misread situations; we take the wrong actions; we're often out of tune and out of step. But things could be worse: what if our errors were tabulated and published every weekend like those of a football team? You can reduce the number of mistakes in your organisation by considering this advice... 1. Learn from your previous mistakes. Mistakes will happen. Murphy had it right when he said that if anything can go wrong, it will. The worst mistake is to make the same mistake more than once. Learn to analyse what goes wrong, make notes on what to do and what not to do next time - and make sure you get it right in future. 2. [...]

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How to Set Achievable Goals

By |2018-07-16T11:17:40+00:00March 2nd, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Target Markets, Training, Workshops|

Goal-setting has been described as 'the inner technology of success'. It is one of your organisation's most important activities. Unless taken seriously, this vital planning task will be futile, producing only a few high-sounding intentions that, for various reasons, are soon forgotten. So, if you want challenging and achievable goals, you should consider these basic principles... 1. Make sure your goals are realistic. A goal that aims too high, or offers a great deal of risk, with little chance of achievement, leads to frustration and surrender. It's easy, for example, to say that a goal for the year is: ‘To increase production by 150%’ - but quite unrealistic with inadequate resources and uncommitted staff. 2. Keep them simple. If goals are complex, it is unlikely they will be clear and specific enough to focus effort and marshal the necessary resources. Clear simple goals give staff an unmistakable vision of what [...]

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Develop your Emotional Intelligence: Increasing your Self-Awareness

By |2018-07-16T11:17:40+00:00February 25th, 2015|CSQ, Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Short Courses, Shortcourses, Soft Skills, Training, Workshops|

Our emotions provide us with valuable information about ourselves, others, and situations. From frustration to contentment, from anger to elation, we confront these varying emotions daily in the workplace. The key is to use our emotions intelligently - by being aware of their presence and intentionally using them to guide our behavior to enhance our situation. This process comprises two elements, says Hendrie Weisinger in 'Emotional Intelligence at Work' - first (considered here), we need to understand our emotions and develop self-awareness and, second, we must know how to manage those emotions to best advantage in the workplace. 1. Understand the meaning of emotional intelligence. Emotional intelligence is ‘the ability to monitor one’s own and other people’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action’. For example, if a client drives you crazy to the point of anger, do you [...]

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How to Manage Conflict

By |2018-07-16T11:17:40+00:00February 18th, 2015|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Business, School of Leadership, School of Management, School of Online, Distance, School of Project Managment, Schools, Short Courses, Shortcourses, Soft Skills, Training, Workshops, Workshops|

Our previous blog provided 5 handy hints to avoid causing conflict within the workplace. Here, we continue our hints to help you manage and maintain a healthy workplace. Read, learn and then manipulate them in your managing courier and become a better team player! 6. Criticise with caution. You will be required from time to time to point out mistakes or critique the work of your staff. This should be undertaken in a spirit of support: never criticise anyone's work unless you can make practical suggestions for improvement. 7. For the sake of argument, don't. Arguing is a needless waste of energy and time. A battle between two closed minds only results in both parties clinging more tenaciously to their positions. It is far wiser to listen to the other point of view, understand the stance being taken, and attempt to guide the other party towards your point of view [...]

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Developing a Positive Mental Attitude | positive attitude

By |2018-07-16T11:17:42+00:00February 4th, 2015|Leadership, School of Business, School of Leadership, School of Management, School of Online, Distance, Short Courses, Soft Skills, Training, Workshops|

"After decades of quest, we now know that high achievers have a high degree of self-motivation. The enduring power that moves them to action comes from inside themselves. Success is not reserved for the talented. It is not in the high I.Q.. Not in the gifted birth. Not in the best equipment. Not even in ability. Success is almost totally dependent upon drive, focus, and persistence. The extra energy required to make an extra effort, to try another approach, to concentrate on the desired outcome, is the secret of winning. Out of desire come the energy and will to win. Get that urge to win! There's no time to lose." Denis Waitley, The Psychology of Winning, Brolga, Ringwood, Victoria, 1979, p. 101 In our previous blog post we spoke about how to develop a positive attitude. Here are a few more tips and hints to help you get into a [...]

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How to get the most out of a conversation with an employee

By |2018-07-16T11:18:03+00:00March 10th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Target Markets, Training, Workshops|

Face-to-face communication remains the most important form of communicating - whether it occurs formally, as in a scheduled interview or disciplinary situation, or informally, as in a chance meeting in the car park or corridor. Cordial, cooperative discussions with employees ensure that their opinions are heard and provide a very effective means of obtaining information that will make your job much easier. The following approaches are worth considering... 1. Build trust and confidence. Your initial aim must be to establish rapport by making employees feel comfortable in your presence and converse freely with you. Although there is no magic formula for creating that situation, authenticity and empathy are essential qualities - it’s OK to be yourself (apart from the fact that people are very quick to recognise incongruence, where physical and verbal messages contradict each other). A good starting point for any conversation is to get people talking about the [...]

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How to tackle your priorities

By |2018-07-16T11:18:03+00:00March 10th, 2014|Leadership, Online Short Courses, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, Resources, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Shortcourses, Soft Skills, Training, Workshops|

Setting priorities is a decision-making process by which you rank in order of importance the tasks you or your staff members must do. By completing the tasks on your list in order, you will achieve your goals. It sounds easy - but it's not. In fact, priority-setting and sticking to the agreement you make with yourself will be major challenges for you as a manager. Here are several important suggestions to help you draw up a priority list - and make it work... 1. Address management problems first. Give top priority to any problem on your list that is making you ineffective as a manager. If, for example, you have a personal conflict with your superior or your personal assistant, your effectiveness in dealing with other priorities could be seriously hampered. Face such problems immediately; get them out in the open; and devise solutions quickly. 2. Group your priorities meaningfully. [...]

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Career Advancement 101!

By |2018-07-16T11:18:07+00:00January 20th, 2014|Leadership, Qualifications, Qualifications Advanced Diploma, Qualifications Certificate IV, Qualifications Diploma, School of Business, School of Civil, Construction, Mining, School of Leadership, School of Management, School of Project Managment, Schools, Shortcourses, Soft Skills, Workshops|

Last Friday we posted a blog about what to do to advance your career. We have a few more tips for you on this topic and hope that it inspires you to look at your career objectively and challenge yourself to make this year count! If you are feeling unsure about the next steps or worried you are not equipped for the promotions/roles you are interested in, contact us! We may have an online course that will suit you perfectly. "People used to have a career master plan: get a degree, get a job, get a gold watch when you retire… To survive today, you have to learn to manage your career and your life in a changing workplace." W. N. Yoemans, Seven Survival Skills for an Organised World, Dutton Signet, 1996. Here's an idea According to management consultant Brian Tracy, everyone works eight hours a day for survival. The time [...]

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Selling Online

By |2018-07-16T11:18:08+00:00December 16th, 2013|Leadership, Qualifications, Qualifications Certificate IV, Qualifications Diploma, School of Aboriginal, Torres Strait Islander Leadership, School of Business, School of Civil, Construction, Mining, School of Corporate Governance, School of Leadership, School of Local Goverment, School of Management, School of Online, Distance, School of Project Managment, Schools, Soft Skills, Workshops|

In our last blog post we discussed how to get started with selling online. Obviously there are lots of ways and lots of tips and tricks to the trade, however, we have found some ideas that we think will help you. About 40 per cent of shoppers with Internet experience who had bought before online were not able to actually figure out or complete a transaction on leading websites. From a financial or strategic perspective, it means that these companies are throwing money down the toilet. Phil Terry, CEO Creative Good, interviewed on US National Public Radio's All Things Considered, December 1999. Here's an idea If you go through the expense of creating a website for your organisation, and don’t immediately respond to any and all e-mails and customer inquiries directed to the site, you’re committing commercial suicide. You’d be better off saving your money and staying out of cyberspace. [...]

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